Stayed here for four nights and was very happy for what we got for the price we paid. The breakfast was good, pool was nice, and it was nice to have wifi included. We ordered from the restaurant a couple of times and we were satisfied with our meal.
However the beds were on the uncomfortable side (very hard), the bathroom was in rough shape ( toilet broke down our last day) and the front desk staff tried to scam us on a bus trip and tuk tuk excursus. Do not use these services provided by the hotel. We wanted to use Mekong Express as it is touted very highly on this forum, and they told us that they don't pick up at the hotel and that it will be a far and expensive trip to the bus depot. The tried to sell us on a different bus company. We went to the tourist agency down the street and they said that Mekong Express picks up at ALL hotels. We booked through the TI. Then the front desk booked us for the big circuit tour of the temples and we agreed on $25 for the tuk tuk driver for the next day (didn't do our research). Later on, the front desk changed the price to $35 and gave some reason that gas prices are too high. When we complained that we agreed on $25, they wouldn't accommodate us, so we had to go into town and get our own transportation. Luckily we did as we easily found a driver for half the hotels cost! This left a very bad impression on us with this hotel.
However, the experience was satisfactory and for the price was a good deal. Just don't support their tours as they operate dishonestly.
- Official Description (provided by the hotel):
- Our hotel enjoys a strategic location in the town of Siem Reap, within walking distance to all shopping, entertainment, financial and business centers. ... more less
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