The rooms at this hotel are sub-standard -- ours was basically just a plain concrete block, showing signs of mold/water damage in places, which was unappealling. The pool area is nice, with a fun swim-up bar that's great at night, when things have cooled down. However, it's too hot during the day as the pool has no shade and is almost completely exposed to the sun (there is one tiny shady corner by the bar with enough space for one person to escape the sun, but that's all). I am normally a sun seeker, but in Cambodia it is really too hot to be in full sun for more than a few minutes.
The staff was OK at first, but we didn't feel particularly welcomed, except by the gentleman at reception, who was very friendly, and the women at the spa, who were lovely. The spa itself was also great -- my husband and I each got a massage our first night and both really enjoyed them.
However, everything went downhill after our first night. We arrived in good health and spirits and had a late lunch at the hotel, followed by a swim in the pool and a massage, followed by a late dinner, also at the hotel. I did not feel well at dinner or for the next 24 hours, but I was basically OK. My husband, however, started throwing up during our early morning tour of Angkor Wat, and we eventually had to abort the tour and return to the hotel. We are not sure if it was the hotel food or something else that made him sick, but he continued to be very ill all day. Since were only booked for one night, however, we didn't have access to our room when we returned from the temples (the manager told us other guests were checking in and they didn't know when, so they had to have the room ready). We tried to find him a shady spot by the pool where he could relax, but even in the shade it was unbearably hot, and none of the common areas in the hotel are air conditioned. I guess the hotel was full because they never offered us the use of a room, for which we would have gladly paid an extra night if just to have an air conditioned space for a couple of hours. Even worse, although the hotel staff knew my husband was very sick, not one person ever approached us to ask how were were doing or to offer any kind of assistance. Periodically I sought someone out to ask for cold washclothes for his forehead, water, etc., which they brought me, but no one EVER came by to ask if they could refresh the towels, or bring more water, or .... anything! Not one "Are you OK, can we get you anything?" in the space of 4 hours. I was truly shocked.
After lying aroung suffering in the heat for a couple of hours, we couldn't take it any more and at 3:00 we headed to the airport, even though our flight was not until 7:45. The hotel seemed glad to be rid of us and did not mention that it's not possible to check in that early and there is really no where to even sit before check-in. So, once we were at the airport and realized that it would be unworkable to wait there for the next few hours, I found a nearby hotel and we went there and enjoyed some spa treatments until it was time to check in. I realize now we should have gone to another hotel -- any hotel -- much sooner. Perhaps my husband would have recovered from his illness much sooner. When we finally got to our hotel in Bangkok that night, it was literally like stepping into heaven on earth. My husband was a new man by the next day, and we tried our best to forget our unfortunate 24 hours at the Sojourn Boutique Villas.
As a side note, the only reason I am giving the hotel 2 stars instead of 1 is that the spa is really quite nice and the women who did our treatments were great. If I had to rate the spa by itself, I would give that 4 stars. As to our guided tour of Angkor Wat, which the hotel organized, our driver was sweet and friendly, but our guide was pretty unfriendly and unpleasant. Although we ended the tour early due to my husband's illness, we were with him from 5 AM to 11 AM, so we certainly had enough time to judge, and I can say with confidence I would have had a more pleasant time just with the driver and my guidebook, which doesn't grimace at me.
- Also Known As:
- Sojourn Boutique Villas Hotel
- Sojourn Boutique Villas Hotel Siem Reap
- Official Description (provided by the hotel):
- Nestled among rice paddies and palm trees lies Sojourn, the place to unwind and experience Siem Reaps best treasures. Imagine relaxing in tropical surrounds, enjoying decadent cocktails poolside, or at the swim up bar or perhaps indulge in a massage at our 'Origins' Spa. And when a hard days travels draw to a close, watch our magical sunset, as the day sinks into the palm trees. Sojourn offers unique accommodation, the best Khmer hospitality and a team committed to ensuring you have the ultimate escape. With only ten private villa rooms Sojourn offers journeys of an entirely different nature.Located only a short drive from Siem Reap town, within walking distance of the Ancient Wat Athvea temple and purpose built for your ultimate experience....Welcome to Sojourn ... more less
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