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“Wonderful Oasis in Siem Reap” 5 of 5 stars
Review of Rambutan Resort - Siem Reap

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Rambutan Resort - Siem Reap
3.5 of 5 Resort   |   Wat Damnak, Krom 10 | Rambutan Lane, Siem Reap, Cambodia (Formerly Golden Banana Boutique Resort)   |  
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Ranked #33 of 244 Hotels in Siem Reap
Arlington, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Wonderful Oasis in Siem Reap”
5 of 5 stars Reviewed January 16, 2014

Just returned to Bangkok from a wonderful 5 day stay at the Golden Banana Botique Resort in Siem Reap and cannot say enough about the exceptional quality of service, staff, and food at the resort. Rooms are beautiful, clean and designed Khmer style. The resort is centrally located to some excellent restaurants including FCC And Palate, the Night Market and offers convenient transport to Ankor Wat. Highly recommend GB.

Stayed January 2014, traveled with friends
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741 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Amsterdam, The Netherlands
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 15, 2014

Tucked away at the corner of a small quiet alley . Don't be confused by several other hotel resort by the same name next door. Most probably by same management.
We were greeted with a warm and helpful staff who welcomed us with cold drinks & towels.
Our room which was large enough for both of us located just above the restaurant . Comfy bed , nice power shower with a balcony & bath tub outside overlooking the pool
And most importantly free WIFI !
There is no lift to the upper floor . If you can't carry those heavy luggage with you , do not be despair, the staff will be more then happy to help you with that.
The stairs can be slippery though especially after the heavy pours most afternoons .
My travel partner accidentally slipped from the staircase that leads to the restaurant. Luckily it was nothing serious.
A sudden 20 mins power failure for 2 nights in a row was a little bizarre I must say.
The hotel massage service was quite good but not cheap.
I believe you can find many around town with affordable prices .
Breakfast was simple but good enough to start your day.
We only had lunch once at the restaurant during our 4 nights stay. Curious glares I've been getting from a waiter while having my meal can make one feel a little awkward.
Despite all that we had a really good laughs with the staff who've made our stay very enjoyable.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 14, 2014

first- quiet, lovely place with attentive staff, and wonderful pool, restaurant and comfortable rooms- a private seating area with a soapstone tub is just outside the door, and secluded from the pool area by plantings. we slept well, and ate well, and felt well tended to.the tuk tuk drivers related to the GB are friendly, knowledgeable and go the extra mile to make seeing the sights pleasant. really a great place. spoiled briefly for us because we arrived hungry dusty and tired- and there was no room for us. -despite a reservation, confirmation # and email exchange. and the front desk did not handle it well at all. but they put us up a block a way at another nice place, and when we did finally settle in, the golden banana- now called -see above-- to separate it from 2 or 3 other GBananas on the same street- so if you sign up- make sure it is the right one. we would easily choose to stay here again.

Room Tip: our room was on the first floor- we thought there might be pool/bar noise but it was quiet and we ha...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 13, 2014

definitely among the list of my favorite boutique design hotel. Comfy beds, great bathroom! A nice selection of local and western food. The staff is nice and friendly and extremely helpful too. I realised my phone was left at the hotel when at the airport waiting to fly out. The staff quickly found a taxi driver to deliver it to the airport.

Make sure you confuse this for the golden banana b&b - which is not part of the Golden Banana resorts by rambutan.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Japan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2014

Couldn't have asked for a better base at Siem Reap. Lovely staff, friendly bartender. Daily adventures handled smoothly and with good suggestions thrown in to help.

I realized after a stay at a not-so-well-run, uptight, snooty small hotel rececntly that I base what a good, small, personable, valuable, experience-based, friendly but not intrusive, hotel should be, on this hotel.

Simply fantastic.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed here for 4 nights over new year. It was great being in a gay owned / managed place and while the customers were gay and straight it had a good vibe. Staff were attentive, helpful and pleasant. After my partner was ill for a couple of days they went out of their way to make some food she could eat. Room was lovely- outside bath slightly overlooked and bed v comfortable. It's hard to think of anything that could be improved- only minor thing was the pool was cold!

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worldtraveller062, General Manager at Rambutan Resort - Siem Reap, responded to this review, January 9, 2014
Dear MonicaKelly,

We very much appreciate to receive your positive feedback.
Also for us it was a pleasure to have both of you staying as our guests.
Regarding the special food request during the period your partner was not feeling well, this was no problem or effort at all, our chef is well trained and can cook or create almost any special request.
If necessary we just go to the market to buy it.
We hope your partner finally recovered well during the continuing of your trip?
About the 'cold' pool, indeed this time of the year ('winter') the pool doesn't heat like during the warmer season. This year we can say the cool mornings and warm afternoons are a bit exceptional and very different than previous years. Never the less this creates very pleasant temperatures; excellent to do some temple or other visits. On top of this a refreshing jump in the cool pool in the early morning or at the end of the day works very well to improve your blood circulation and prepare you for your next tour. :-)

We are very much looking forward to welcome you again next year!

With best regards,
Tommy
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

We stayed 3 nights. The staffs are great and always very helpful. The hotel is clean and is located in a nice quiet alley. The bathroom could use a little upgrade but overall it's a nicely decorated, charming hotel.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rambutan Resort - Siem Reap

Address: Wat Damnak, Krom 10 | Rambutan Lane, Siem Reap, Cambodia (Formerly Golden Banana Boutique Resort)
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Siem Reap
#17 Romantic Hotel in Siem Reap
#29 Family Hotel in Siem Reap
#37 Business Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rambutan Resort - Siem Reap 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
The Rambutan Resort - Siem Reap (formerly known as Golden Banana Boutique Resort) consists of Khmer style Villas and Deluxe Suites around a lovely pool .The Resort is designed in a modern Asian style with all luxuries and the addition of locally crafted furniture sourced from sustainably-harvested palm wood, modular terrazzo surfaces, vibrant Asian art, Cambodian crafted silks, secluded balconies, alfresco private stone outdoor bathtubs and local tiles floors .The Resort has a large salt water pool with water-fall, pool-bar, restaurant and massage, all surrounded by a tropical lush garden. ... more   less 
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Also Known As:
Golden Banana Boutique Hotel Siem Reap
The Golden Banana Hotel

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