We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An Oasis..” 5 of 5 stars
Review of Rambutan Resort - Siem Reap

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Rambutan Resort - Siem Reap to your Saves list
Rambutan Resort - Siem Reap
3.5 of 5 Resort   |   Wat Damnak, Krom 10 | Rambutan Lane, Siem Reap, Cambodia (Formerly Golden Banana Boutique Resort)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
BEST PRICE GUARANTEED!
Ranked #33 of 244 Hotels in Siem Reap
Manchester, New Hampshire
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“An Oasis..”
5 of 5 stars Reviewed April 17, 2013

Loved this place: small, friendly, great breakfast, perfect location. After days absorbing Cambodian history and struggling with the oppressive heat, by 2 pm my mind would start wandering to thoughts of that refreshing pool. Traveling alone, it was great home away from home.
The staff was always smiling, helpful and seemingly genuine. I noticed how democratically they worked together. No matter what help you needed, whoever you asked saw it thru to the end. No passing the buck. Refreshing!
Location couldn't have been better. On opposite side of river from night market, so very quiet. And only took about 5 minute walk.
Glad there was a restaurant on the premises for those days you just don't have the energy to go out. Made my visit to Angkor even more enjoyable!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

741 reviews from our community

Traveler rating
    570
    146
    13
    6
    6
See reviews for
83
339
116
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2013

I started emailing GB questions about a week before my stay - logistics questions about how to get there from the airport, get a SIM card, get money, etc. - and they answered all of my emails very helpfully and promptly. When I arrived, they knew me by name, and the same people followed up with me about additional questions from there. When I left early in the morning to watch the sunrise at Angkor Wat, they prepared a breakfast in advance for me to pick up at 5AM! The only negative thing about my experience was that there was no shampoo in my room, and they did not offer to supply it from anywhere else. But this was so minor in the grand scheme of things - I had an amazing time.

Room Tip: Get a room with shampoo built into the shower, if you care about washing your hair. Ask the bar/rest...
See more room tips
  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Top Contributor
82 reviews 82 reviews
73 hotel reviews
Reviews in 66 cities Reviews in 66 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed April 5, 2013

The Golden Banana suited our needs in Siem Reap perfectly. It's just far enough out of the centre of town to have a sense of seclusion, but is a short walk away from Pub Street and the rest. The sense of being insulated from the tumult and heat of Siem Reap and Angkor is one of the key qualities of the "resort". As the afternoon wears on, people gather around the pool after a morning of seeing the sights, relaxing with a book or ipad. A cocktail from the bar may also be to hand. Lovely.

The staff at the resort were uniformally excellent. Always cheerful and willing to help out. They, alongide the resort's fleet of tuk tuk drivers, will meet all of your sightseeing needs and the costs (which are very reasonable) can all be charged for payment when you check out. Very convenient.

Our room was spacious, clean and everything worked. The frequent power cuts in Siem Reap were not a problem as a result of the newly installed generator.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
Top Contributor
173 reviews 173 reviews
55 hotel reviews
Reviews in 62 cities Reviews in 62 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed March 28, 2013

Went for the second time in 2 years.
Were welcomed back by the once again superb staff. They are really what make this place.
Stayed in a lovely deluxe villa - perfectly equipped and with none of the power or water problems described by others here. In fact the manager said they had recently added a waterpump and a generator to prevent similar things happening in the future.
For our stay everything worked perfectly.
The food and drinks and bar service are still just wonderful and I would stay here again for sure.
Why not 5* like I gave last time - It is still the same magical place - but the prices have gone up somewhat, So with that comes increased expectations as well.

Room Tip: Deluxe villa if you want to splurge - otherwise the roomsfacing the pool are also just great .
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worldtraveller062, General Manager at Rambutan Resort - Siem Reap, responded to this review, March 29, 2013
Dear Nicolai,

It was very nice to see you again at our Resort.
We love to welcome our returning guest and see them becoming in a certain way a member of our GB ‘Family’.
Regarding our prices that slightly went up, this is true, after two full years without increasing our rates, we had to make them a bit higher.
Siem Reap is a beautiful city in full expansion, this offers a lot of benefits for those who visit it; great restaurants, bars, shops, spa’s,... but at the same time the facilities provided by the government can not follow and are not 100% sufficient.
Because of this we decide to invest a lot in backup systems to guarantee Electricity & Water supply, Wi-Fi., etc. at all times.
Apart from this for those who book direct to us we also have our “special returning guests rates or free upgrades”
Next time; please don’t be shy to ask for it, we are more than happy to offer them also to you.

The full GB team is looking forward to your next visit.

With best regards,
Tommy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 27, 2013

If you are planning to stay in Siem Reap, this is an excellent choice. It is off the beaten path, in a great location. It is in walking distance to the markets and restaurants. We walked everywhere (easy walks). If you are looking for a big name brand hotel, this is not your place. But if you are like us and want to stay in a place that offers terrific service, good food, and makes you feel part of the community, stay here. We looked forward to seeing and talking to the staff everyday. Our room was nice and the pool beautiful and refreshing. (One review stated the waterfall is noisy - but they turn it off in the evening - we happen to like waterfalls)
The Golden Banana will set up all your tours and provide you with drivers any where you want to go. Our driver and guide were so fun and knowledgeable. We had such a good time, we are trying to figure out a way back. And we will stay at the Golden Banana again.
- Paula & RJ

Room Tip: We thought our room was very good. We had a balcony and a good sized bathroom and bedroom. Our room...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed March 27, 2013

A friend in NY, NY recommended the attractive Golden Banana where he'd stayed several times. My daughter and I loved our visit at the GB. Everyone was friendly and helpful. Our room was nicely designed and comfortable, our meals in the restaurant were delicious. The location was a short walk to the Night Market and restaurants. The GB staff helped us organize transportation and a guide to Angkor Wat. Our experience at The Golden Banana helped to make our vacation a memorable one. We were sorry that we didn't plan more time in Siem Reap.

Room Tip: I think all the rooms would be good. We were on the second floor overlooking the pool.
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 26, 2013

Stayed 5 nights at the Golden Banana Resort in Mid-March. We had a room just off the pool, with a terrace upstairs.

My favorite thing about the hotel was the staff - particularly in the bar/restaurant. They were very nice and always smiling. One afternoon I was at the pool, and the GM was having a staff meeting. I could hear lots of kudos and lots of applause. They seem to have a sense of teamwork and community there. the sign of great management.

The quality of food was quite good and the price more than reasonable.

My only feedback is the bed. To truly experience the sights of Cambodia. you must climb stone stairs, walk miles, and really push yourself. The bed is firm, like most Asian hotels, and while I can deal with that, it also features a wood ledge around the mattress. Some nights I was so sore and tired that getting up to get some water or use the restroom was painful, because I had to traverse the bed ledge. While it was useful for my alarm clock, and attractive to look at, the ledge at times caused me some pains. A small thing really.

I miss the smiles at the Golden Banana. thank you for a great stay

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Rambutan Resort - Siem Reap? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rambutan Resort - Siem Reap

Address: Wat Damnak, Krom 10 | Rambutan Lane, Siem Reap, Cambodia (Formerly Golden Banana Boutique Resort)
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Siem Reap
#17 Romantic Hotel in Siem Reap
#29 Family Hotel in Siem Reap
#37 Business Hotel in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rambutan Resort - Siem Reap 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
The Rambutan Resort - Siem Reap (formerly known as Golden Banana Boutique Resort) consists of Khmer style Villas and Deluxe Suites around a lovely pool .The Resort is designed in a modern Asian style with all luxuries and the addition of locally crafted furniture sourced from sustainably-harvested palm wood, modular terrazzo surfaces, vibrant Asian art, Cambodian crafted silks, secluded balconies, alfresco private stone outdoor bathtubs and local tiles floors .The Resort has a large salt water pool with water-fall, pool-bar, restaurant and massage, all surrounded by a tropical lush garden. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Agoda, Booking.com, Priceline and Despegar.com so you can book your Rambutan Resort - Siem Reap reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Golden Banana Boutique Hotel Siem Reap
The Golden Banana Hotel

Owners: What's your side of the story?

If you own or manage Rambutan Resort - Siem Reap, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.