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“A wonderful stay in Siem Reap!” 5 of 5 stars
Review of Ta Som Guesthouse

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Ta Som Guesthouse
3.0 of 5 Hotel   |   268, National Road Number 6, Siem Reap 63000, Cambodia   |  
Hotel amenities
Ranked #100 of 230 Hotels in Siem Reap
Toronto
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“A wonderful stay in Siem Reap!”
5 of 5 stars Reviewed April 15, 2013

We stayed at Ta Som for 10 days, and the staff made us feel right at home. We had a room on the 2nd floor and it was very clean and spacious. We had a fan and AC which worked really well, and the shower always had hot water.

Breakfasts were delicious! There were various options to choose from including omelettes, baguettes, fresh fruits, and fried noodles.

The staff also helped us arrange tours and day outings. We booked our tuk tuk driver with them, and he was punctual every morning to pick us up. You can also rent bicycles at the hotel to explore the outskirts of town.

Overall, we had a wonderful stay with them and would return here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 11, 2013

Our room was $15, and our first night we were greeted by smoothies and a fruit plate. The air conditioning was a tad on the weak side, but there was a fan as well. We liked having a mini fridge, and the beds were very comfortable. Breakfast is included and has six options, two eggs various ways with a mini baguette and butter and jam with tea or coffee, or noodles various ways with tea or coffee. We used the tuk tuk driver they have on site (we would spell his name "Saul" in the states but I'm not sure of it's actual spelling). He was not at all obnoxious like all the tuk tuk drivers you encounter on the street. As with most southeast Asian bathrooms, be careful! The entire floor is drenched after a shower so stepping in or out can be quite slick. This place is a ten minute walk to pub street, but was a much better experience than a place we stayed that was $15 and closer.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 4, 2013

I chose this guesthouse based on the previous tripadvisor reviews and truly it is very basic and budget with no frills. Maybe their service has gone down a bit recently, but for the price, you can't complain too much...
Pros: Communication online before arrival was very good. We were picked up at the airport by tuk-tuk (though our flight was late). Arranged Angkor Wat tour tuk-tuk driver and English speaking guide and also, bus down to Phnom Penh with them. Room was clean and AC was great. Free breakfast and food in general was tasty. Staff was helpful once engaged.
Cons: Our room was on the ground floor, next to lobby and kitchen, so it was loud and our bathroom door wouldn't close. Service was not great. We were never offered fruit shakes or complimentary bottles of water. One major annoyance was that the tuk tuk driver, arranged by the guesthouse, took us to see the sunrise and then strongly suggested, in pretty good English, that we go to his friend's restaurant for breakfast. When I said "no thanks," he became upset and basically took us back to the guesthouse (which was fine because we were meeting our guide there anyways) and told us he was too busy to drive us around for the rest of the day. The guesthouse arranged for another tuk tuk driver in his place, but the entire episode seemed shady and unnecessary....it was way too hot for that kind of tantrum!

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dowerin
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 26, 2013

We chose this budget guesthouse on the strength of Trip Advisor reviews. Unfortunately, we can't agree with the consensus. Yes it was cheap at $US68 for four nights but it wasn't worth it. Our first room (ground floor) had no WiFi, a toilet door that wouldn't close, no hot water system (the power cable hung from the wall). We changed rooms (top floor) and gained hot water and WiFi but it was so hot in the middle of the day the air-con couldn't cope. The toilet leaked across the bathroom floor.
Breakfast is terrible. We tried both coffee and tea but both were undrinkable due to scale build up in kettle. We sourced coffee in the Caltex servo next door. No room service withour asking and then it is very skimpy. We had to request more toilet paper.
Beds are good. Staff try very hard and are very polite. Location is OK but I wouldn't dream of staying here again.

Room Tip: Choose a ground or 1st floor room but check ALL facilities before unpacking and paying.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2013

After a bit of a wait at the bus station for the free pick-up, and initially been given a top-floor room which was too hot, my stay here has been very comfortable.

The A/C double room i had was $12 with a fridge, cable TV, hot shower and the usual bottles of water, towels, soap and loo roll etc. The fridge was a god-send as it was about 10,000 degrees celsius outside from 10am onwards. Cracking open an ice-cold beverage when returning to the room was sheer bliss. There's also a simple breakfast included in the price which, as the guesthouse is a little way from the tourist centre, is totally adequate to get you started for the day.

The staff were friendly - it was the first time during 3 months of SE Asia travel that the receptionist did more than just show me the room and take my money. They remembered my name and helped me out with travel and stuff.

I had seen a discount on their website if you stay more than 4 nights which made it even better value.

Would definitely recommend.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 15, 2013

We stayed at the Ta Som in January 2013 and for the price we were not expecting much more than just a place to get our heads down but we were very wrong.
For the fantastic price of what converted to around £8 they arranged to pick us up from the bus after our long journey from Phnom Penh, we had fruit and water in the room and breakfast the next day?!
The room was newly painted, clean and spacious and the bathroom facilities were better than some we'd had in hotels for 10x the price. They had also provided a little emergency travel kit with disposable toothbrush, shampoo etc.
The free wi-fi and computers for you to use were great - especially when you needed to print our tickets and itineraries!
The hotel owner and all the staff were incredibly helpful and friendly and arranged 2 fantastic trips for us. Definitely book through the hotel for your trip to Angkor Wat as the Tuk Tuk prices are much cheaper and you have your Tuk Tuk for the day. Our Tuk Tuk driver was lovely, he gave us helpful tips and intersting information about Siem Reap. He took us to a fantastic local workshop where disabled and disadvantaged Cambodians make the most beautiful carvings, painting and ornaments and it wasnt a scam - it was free to go and look around even with a guide provided.
When we go back to Siem Reap we will most definitely stay here again - even if we had the cash to spare on a more luxurious hotel we felt this had the everything we needed.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 3, 2013

We were booked for 3 nights at this guest house, however when we arrived we were told that there was no electricity in part of Siem Reap due to an accident that damaged some major power lines. Therefore, we checked out the next day as the temperature was at 36 C and no breeze.
The hotel manager was very understanding and helpful, and at the 2-3 hours we did had some A/C the hotel room was great, clean, good A/C, well working shower. The hotel is in a convenient location. The breakfast was very nice as well, all in all great value for your money. We would have loved to stay the extra 2 nights, hopefully next time.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ta Som Guesthouse

Address: 268, National Road Number 6, Siem Reap 63000, Cambodia
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #100 of 230 Hotels in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ta Som Guesthouse 3*
Number of rooms: 31
Official Description (provided by the hotel):
New traditional Khmer-style villa with nice balconies, comfortable, clean, spacious rooms. In the heart of Siem Reap, 200 metres from royal residence and park. 5 min to old market, 8 min to airport, 12 min to Angkor Wat. All room rates include daily breakfast. Free pick up and transfer from airport/bus/boat. We provide tour arrangements and garden restaurant & bar. ... more   less 
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