We travelled on a budget and this is one of the finest places we stayed. Our boys (13 and 14 years old loved the place and wanted to stay).
Service was great, we loved our rooms, enjoyed the pool and billiards, and ate at the restaurant everyday. A very welcoming and restful atmosphere.
As some of the reviews state, some of the staff are new and inexperienced. But that never stopped them from being kind and respectful. If their English was dodgy they found someone who could speak more fluently - but honestly, it was not a problem. We found the staff pleasant and always very eager to please.
It is not right at the downtown market but a tuk-tuk to and from was quick and reasonably priced. The manager of the hotel offered great advice and assistance with this.
Actually, the manager was a singular individual. Knowledgeable of his trade, his country, his city, his history and always kind and pleasant. We had many lengthy and detailed conversations - I learned a lot.
Our only regret is that we could not have stayed longer. I would stay here the next time I am in Siem Reap.
- Official Description (provided by the hotel):
- The Kool hotel is located on a quiet lane yet in the heart of Siem Reap town, close to transports and the airport, minutes away from the world's famous Angkor temples, shops, and restaurants. We offer immaculately clean, good value for money, chic, friendly, mid-range luxurious accommodation with modern facilities, also featuring Khmer, Thai, and International fusion restaurant, massage, tours, and pick-up. Our personalised services during your stay sets us apart from others. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your The Kool Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Kool Hotel Siem Reap