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“Rude staff no tiolet papers” 1 of 5 stars
Review of Superlodge

Superlodge
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Superlodge
2.0 of 5 Hotel   |   633 White Horse Pike, Absecon, NJ 08201   |  
Hotel amenities
Ranked #19 of 24 Hotels in Absecon
Fairfax, Virginia
1 review
4 helpful votes 4 helpful votes
“Rude staff no tiolet papers”
1 of 5 stars Reviewed June 30, 2013

Very rude Indian manager/owner.No toilet papers in room.when called for the room service manager says come to office room and collect the toilet papers .He is talking very rudely on the phone.They collected 120$ for the room beds are dirty and if u sit they will go down.Please stay away from this hotel.Indian guy who says he is owner and manager he is very rude he says that is the quality u get for what u paid.He is using vulgar language he says he is only one person who works in the hotel no one else to help.Stay away from this Indian hotel

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

Traveler rating
    4
    12
    6
    11
    24
See reviews for
15
22
4
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 23, 2013

I can't believe that such a place exists in the US
When I opened the door to the room , I couldn't believe my eyes . Very old , dirty , and with a nasty smell
I closed the door and asked for a better room , they told me all rooms are the same
I asked if they can cancel my reservation , they refused . I didn't want to get sick and I moved to a nicer place in Atlantic city
This place is run by an Indian couple , a 300 lb husband who smokes every 5 min and his wife who is rude and ignorant .
Think twice before you make a reservation in this place

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 22, 2013

I called to cancel a reservation because I decided not to stay @ hotel. I normally don't write reviews, but I am a big fan of customer service. The man that answered the phone was nice until I told him I had to cancel my reservation. Then, he starting saying there is a cancelation fee. So them a lady gets on the phone & proceeds to tell me that she told me there is a $35 cancellation fee. I told her she did not say that to me when reservation was made. Then starting arguing with me. I told that she better not charge my card, them she says, "Get lose lady". Really, I am talking to u via phone. I WILL not not advise anyone to stay here because of service I received. Both of them where rude with how they talk to me & I don't appreciate it. If I am just calling to cancel my reservation & you get mad because of it, that is not cool with me. So please be advised, DO NOT stay at this place, TOTALLY RUDE just because I cancel my reservation.

  • Stayed April 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2013

My girlfriend and I were taking a trip to Atlantic City this past weekend and actually came to a couple surprises. I had found this hotel online and the price seemed very well considering I didn't really plan on spending too much time in the room. Then it decided to rain which kinda took the enjoyment of strolling on the boardwalk. We hit the casino's and then were back at the hotel. The rooms were great I actually stayed here Friday, Saturday checked out Sunday and then later returned that afternoon. The room was clean!!! Which is always good :). The staff that I had encountered was quite charming. The gentleman working the night audit was great as well as the housekeeper that we had for our stay. Unfortunately I didn't get their names but it was definitely 5 star service. Frida at the front desk was a lot of help and really made me feel welcomed there. I will definitely be returning to this hotel every time I go to AC. The price was great compared to the boardwalk hotels that wanted $200+ plus here the wi-fi is FREE!! as well as HBO. So definitely the best hotel for me.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2012

Before we arrived, they called me to say we were being changed to two queen beds instead of 1 king. I must give them props for actually calling me first to see if that was OK.
Upon arrival the manager was friendly and we were charged the price that was promised. He then gave us a business card so we could call directly the next time for a cheaper rate.
We were a little concerned about how the room would look. We were very pleasantly surprised. It was very clean with the exception of a couple of cigarette burn holes on the bed spreads. There was a functioning microwave and fridge. It's not fancy but for a short stay we were fine.
The bathroom sinks were separate from the toilet and shower. The bathroom could have used an upgrade- small shower head but water pressure was adequate. The Room's biggest downfall was the bed was saggy and thin. The pillows were lacking stuffing. ( You may want to bring your own.)
For the price, we would definitely stay here again. We've stayed at several roadside motels and this one by far was the best.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnaminson, New Jersey
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 4, 2012

We were very happy with our stay. The staff was very friendly. Be sure to ask for the wifi code for free wifi in your room. The room had 2 queen sized beds. The room was very clean...refigerator and microwave but no coffee pot. They did offer free coffee in the lobby. Donut danishes and coffee were offered for breakfast. About a 10 minute drive to Atlantic city. Would def stay here again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 29, 2012

I needed a quiet room for 3 days to finish a major project for work. My requirements were simple; I needed a room, bed, bathroom, fridge, and WiFi. Unfortunately the Superlodge could only meet 2 of my simple requirements. The mattress had to be decades old. I am not exagerating when I say I could feel every spring in the mattress poking through at me. Most importantly though, the WiFi was so slow that it took me 2 hours to finish 30 minutes of work. The WiFi was that slow even in the office where the hot spot is located. When I asked for a refund the owner would only refund 2 of the 3 nights I paid for even though I had only been in the room a couple hours and it wasn't even 630 pm yet. Ridiculous!

  • Stayed August 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Superlodge

Address: 633 White Horse Pike, Absecon, NJ 08201
Location: United States > New Jersey > Jersey Shore > Absecon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #19 of 24 Hotels in Absecon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Superlodge 2*
Number of rooms: 36
Reservation Options:
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Also Known As:
Superlodge Hotel Absecon

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