Stayed here for several nights in October. Our fantastic guide was John, who knocked himself out to make certain we got the best animal viewing possible. Seeing that I was elderly by comparison to the others in the group I felt he was looking out for me at all times. We had a comfortable room on the second floor with a lovely view and the meals were varied and delicious. One morning I woke up with what could have been a serious eye problem. The staff hastily made an appointment with the one doctor in town and insisted on driving me. Worried that the eye was getting worse I decided to leave the group and return to Canada early but without a letter from the doctor my insurance would not cover me. The staff called the doctor (on a Saturday), and he agreed to see me and give me the letter I required. This was service over and above -- the kind of thing that takes people back. I definitely recommend The Garden Lodge is you are planning to be in the area.