The hotel looks nice from the outside, it's like a gated complex spread out in two-story buildings with condos and suites, reminded me of a time-share place. The hotel claims to be 5-star, but in Bolivia hotels rate themselves and there are no hotels in this poor country that would actually qualify for 5 stars. I would rate this as a 3-star hotel if it was in the USA.
The rooms were aged and smelled of mildew. The air-conditioning in the room only works when you put your key-card in a slot on the wall, so everytime you come back to your room it's stinky, damp, and hot, but at least it saves energy.
Several of the front desk agents spoke decent English, but some didn't.
The food was mediocre and extremely over-priced. I would recommend eating outside of the hotel.
The swimming pools are very nice and clean, with a snack bar and lounge chairs and a jacuzzi; my daughter had fun swimming there.
One day it rained and it was impossible to move around outside without getting soaked, plus brown water started coming out of the taps and shower.
There is a big new conference center, a spa which I didn't try, an ATM machine, and a mini-market, and a business center, and sometimes-accessable WiFi internet in the rooms.
It's a 7-minute taxi-ride to the city's downtown and about half an hour to the airport.
- Official Description (provided by the hotel):
- Buganvillas Hotel Condominio - ***** Five Stars Hotel in Santa Cruz Bolivia ... more less
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