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“Not bad but a little ways to go still...” 4 of 5 stars
Review of Hotel Terranova Suites

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Hotel Terranova Suites
3.5 of 5 Hotel   |   7mo Anillo, A 400 Metros Al Oeste de la Avenida Cristo Redentor, Santa Cruz 4286, Bolivia   |  
Hotel amenities
Ranked #9 of 43 Hotels in Santa Cruz
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not bad but a little ways to go still...”
4 of 5 stars Reviewed July 24, 2014

Stayed there twice within a week, once when I arrived in the middle of the night and then again when leaving when Amaszonas bumped me off my flight (they paid for the hotel).

Looks like a whitewashed compound in the middle of nowhere, not *right* next to the airport but much closer than most other hotels (which are in the city); very good security as there is a large gate with guards 24/7.

Full suite style hotel (kitchen with large mini-fridge, stove, microwave, etc. [although I didn't use any of them]); working Internet and a decent breakfast (included).

First room smelled like wet concrete however, and the door for the second room was very tricky to operate (have a weird system where you insert the card into the knob and then twist, I had to ask for help from the bellhop twice).

Has a swimming pool but not really appropriate for lap swimming, most of it is quite shallow (divided into different sections, the "deep" part is only about fifteen feet across).

I didn't eat lunch or dinner there so I can't comment on the restaurant apart from breakfast.

Front desk is manned 24/7 and seems always to have at least one person who speaks some English, everyone is friendly although the concierge seemed suspicious when I told him I hadn't used the mini-bar (he sent the bellhop to check).

Good at getting taxis quickly (presumably because located between airport and city).

Second time I stayed there it was a little cold, the overhead a/c unit didn't provide much if any heat although I had it set for 32 C.

Nothing majorly wrong with the hotel just don't expect it to be a luxury hotel by First World standards.

P.S. There's nothing in the immediate neighborhood so it's very quiet but there's also no real view whatsoever.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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23 reviews from our community

Traveler rating
    4
    11
    3
    5
    0
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
4 of 5 stars Reviewed June 8, 2014

The rooms here are excellent, spotlessly clean and very comfortable and modern. The kitchen didn't have as much equipment/cooking facilities as we expected, but there is an onsite restaurant that has very tasty and reasonably priced food. It has a menu del dia for 45 Bs. but not at the weekends.

It is quite an isolated location so not the place to stay if you want a big choice of restaurants and looking around Santa Cruz. but it's perfect for a comfortable overnight stay before/after your flight into or out of Viru Viru International.

They have a shuttle for 100 Bs. from the airport, OR they can simply call an airport taxi for you for 60 Bs. who will wait for you with your names at arrivals.

The pool was a bit disappointing as it had twigs, leaves floating around in it, but to be fair to them they cleaned it up straight after we complained, and it is "Winter", so the pool hadn't been used that much. The rain meant we couldn't use the pool in the end anyway. The fact that there is NO sauna however was disappointing as their website advertises one...

All in all though, one of the most comfortable places you'll stay in Bolivia with an excellent breakfast (also pretty rare...), I'd recommend...

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Terranova Suites

Address: 7mo Anillo, A 400 Metros Al Oeste de la Avenida Cristo Redentor, Santa Cruz 4286, Bolivia
Location: Bolivia > Santa Cruz Department > Santa Cruz
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 43 Hotels in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Terranova Suites 3.5*
Number of rooms: 82
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