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“An option - but there might be better ones...” 3 of 5 stars
Review of Royal Lodge Hotel

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Royal Lodge Hotel
4.0 of 5 Hotel   |   Av San Martin 200 Equipetrol Norte, Santa Cruz 1309, Bolivia   |  
Hotel amenities
Ranked #23 of 43 Hotels in Santa Cruz
Bogotá
Top Contributor
173 reviews 173 reviews
123 hotel reviews
Reviews in 62 cities Reviews in 62 cities
163 helpful votes 163 helpful votes
“An option - but there might be better ones...”
3 of 5 stars Reviewed December 27, 2011

I stayed in the Royal in August 2011 during a short business trip, coming from La Paz.
At least it´s warmer here than in La Paz was my initial thought, having arrived in Santa Cruz...

From outside, the hotel looked "OK" - but during my stay, I´ve found a number of aspects
which made me giving an "average" to this place.

The corridors were dark and extremely hot.
The room was large and old-fashioned. Nothing exciting.
Internet: It took me a lot of time and effort talking to the management to to finally get the wifi to work.
The hotel pool: a kind of joke. Looking good - but due to the leaves, it wasn´t any inviting to jump in.
Breakfast: very limited variety of foods.

The positive aspects had less to do with the hotel - but with the location and my preferences for working out while travalling:

In just a one minute walk, you´ll find a gym which is GREAT - not only for bolivian standards:
It´s a very busy place where you find lots of exercise machines for a full training!

In 5 minutes (walking) you´ll find a large supermarket; and in 10 minutes walking, you´ll find a
place with good food in the Lomitos de Hamaca restaurant.

If I stay here again?

Maybe - but only because of the gym; supermarket; restaurant which are in close distance.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
    0
    5
    13
    2
    0
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2
Couples
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5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 14, 2010

I stayed in this hotel for a week on business. Three nights, including the one I arrived, there were no towels in my room (the first time I was wondering whether - could it be? - you don't get towels in Bolivian hotels?).

Breakfasts were a disappointment. Sugary coloured drinks that pretended to be juice, sugary white-dough pastries, some scrambled eggs sitting in an unheated metal dish, and only Corn Flakes for cereal. The fruit selection usually limited to one item: brownish pineapple slices.

I ate several nights in the hotel because I was too tired to go out. The last night, they didn't have my first two choices for a main dish. And no desserts, because they didn't make any that day.

The wireless internet was pitifully slow (typically 5-10 Mbps) and the signal barely reached the length of my room.

The shower was so unpredictable they've put instructions on the wall to tell you how to get the right temperature. It would jump from literally scalding, to cool, and back again, within seconds. Not once did I have a shower with a consistent temperature.

On the plus side, the Carrier air-conditioner in my room was quiet and effective.

Calling this hotel 4-star is a joke.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Lodge Hotel

Address: Av San Martin 200 Equipetrol Norte, Santa Cruz 1309, Bolivia
Location: Bolivia > Santa Cruz Department > Santa Cruz
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #23 of 43 Hotels in Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Lodge Hotel 4*
Number of rooms: 51
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