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“For Algeria, this is good - anywhere else: average!” 4 of 5 stars
Review of Grand Hotel Mercure Alger Aeroport

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Grand Hotel Mercure Alger Aeroport
4.0 of 5 Hotel   |   Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria   |  
Hotel amenities
Ranked #2 of 2 Hotels in Bab Ezzouar
Manchester
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“For Algeria, this is good - anywhere else: average!”
4 of 5 stars Reviewed October 20, 2011

My husband lived in this hotel for 6 months until June 2011, for work purposes. I stayed with him for about half the time, because I couldn't stand it for too long! Algeria is probably one of the most boring places I have ever been to....but that's a separate issue.

Focusing on the hotel, it's a typical large 'chain' hotel catering mainly for business clients. It's fair to say it's not the most modern design, but it seemed reasonably well maintained. It's a popular venue for weddings in Algeria as well, so there are often bridal parties passing through reception (quite a spectacle).

The room that we had was quite spacious, with a comfortable King Size bed. There was also a coffee table and two chairs, plus a desk area. The bathroom was small but functional, but looked a bit dated. Our room overlooked the pool/gardens. This was nice, apart from on a couple of ocassions when large parties were held on the roof terrace in front, complete with loud music and dancing well into the early hours. The hotel management didn't seem to appreciated that most guests were on business and had to get up for work the next day, unlike the party go-ers. My husband went down several times to complain, and even though he can speak French and Arabic (which really helps in Algeria) he was simply ignored or told "5 more minutes"...which of course never materialised.

The best thing about this hotel is it's proximity to the new mall, which is only a 5 minute walk away. Whilst only very small, the mall is the highlight of things to do in Algiers (!). At least there are cafes and restaurants in there to make a change from the hotel food, which is predictably expensive and the menus never change! The mall also contains a supermarket. As an obviously "foreign" woman walking alone, I felt quite happy walking to the mall during the daytime. I did not go further afield though, as there was nothing to go and do anyway!

The Ibis hotel is next door to the Mercure, so we often chose to go and eat in there in the evening. The dining is less formal and the food was very good quality. My husband had been told by colleagues that the rooms in the Ibis were very small - that's why he chose the Mercure. The Mercure also has very nice gardens, tennis courts and a large swimming pool (not heated). Most of the staff I met were very polite and smiley, even the maids and gardeners who didn't speak English. Ironically, the least friendly were the women on the front reception desk!

Unfortunately, there are only 3 major hotel chains in Algiers (Sheraton, Accor & Mercure) so demand is high, as are prices. You would not be happy to pay these rates anywhere else for this hotel, but in Algiers beggars can't be choosers!

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
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dubai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2011

i think this is the best hotel you can get in Algiers. considering the fact that it is so conveniently located (5 minutes walking) to a new shopping mall, i could not ask for more. even if i'm bored with fast food inside the mall, i can always find local food just across the street serving the best lamb/chicken grill in town ! ..and by the way this mall has some upscale brand boutique ie. LaCoste

the room i had was above average with no problem at all. I really like the hospitality of the hotel staff. they took care on any request i had. the breakfast is okay too with lots of fresh pastries.

overall, i think the location and nearby shopping mall is a major plus. would highly recommend.

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 30, 2011

I am originaly from Algiers, for all of you I would say I am sorry for all the trouble you had with this Hotels and when you say is dump you are right I think they are dump, anyway those hotels are not made for algerians they are for foreigners only because of the rate they charge and the monopolie because they don't have that many hotels and they make them very expensive because they the companies will pay, algerians can not afford to stay in this hotels they are to expensive its like 2 to 3 times monthly pay check for an individual working in algeria, I leave in the USA and I stay for exemple in Las Vegas hotels in witch there is no way to compare them with any hotels in the world and I pay $100 for five star hotel. thats why algerian youth go to europe.

  • Stayed January 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bab Ezzouar hotels

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 17, 2011

As other reviewers have said, hotel is outdated, poorly maintained and overpriced.
I cannot overemphasize how uncomfortable the bed is. It is literally rock-hard.
Room is unbearably hot with the only cool air blowing in the bathroom which is like a refrigerator.
Food wasn't very good either.

Hotel airport shuttle was unreliable even with the airport rep waiting with us at the curb.
On the plus side you get free drinks in the mini-fridge. Wifi is adequate. And

  • Stayed March 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed January 3, 2011

first time for me in Alger, the hotel was ok but the rooms are not well equiped (need renovation), also staff was not very helpful but understand that this is the standard in Alger..

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
1 review
4 of 5 stars Reviewed October 28, 2010

Once you have booked your hotel online or by phone with your card, you need to be aware that you reservation is not valid until you have your key in hand.
Be sure to arrive very early and pay at the counter or the staff will give your reservation to whoever comes as the day goes by. This hotel is looking for a 100% occupency rate and will do anything for this, so be warned.

Stayed February 2008, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Mercure Alger Aeroport

Address: Route de L'Universite BP 12 5 Juillet, Bab Ezzouar 16311, Algeria
Location: Algeria > Algiers Province > Bab Ezzouar
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Bab Ezzouar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Mercure Alger Aeroport 4*
Number of rooms: 307
Official Description (provided by the hotel):
Luxury hotel offering 307 rooms including 50 non-smoking rooms. Only international hotel located near the airport. 3 restaurants, 2 bars, WiFi Internet, business centre, laundry and pressing services, large outdoor pool, 2 tennis courts, fitness centre,sauna, massage. Free airport shuttle operating 24 hours. ... more   less 
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Also Known As:
Grand Mercure Alger Aeroport
Grand Hotel Mercure Alger Aeroport Algiers Province, Algeria - Bab Ezzouar

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