The pools at this hotel are terrific - huge, and I mean, HUGE indoor and outdoor pools and then smaller indoor and outdoor hot pools. Now, the pools were 91 and 94 degrees, respectively and the hot pools were 101 and 105. The place is super dated - if you think "that '70s show" is cool, then you'll think it's retro groovy... but for old folks like me, you'll just say - wow, they haven't updated this place since '77. Pyramid style architecture, dark woods, lots 'o taxidermy...

The food was lackluster - and they've got ya once you're there. Service was so slow at dinner and breakfast.

The room was loud - I woke up in the middle of the night thinking there was someone in our bathroom - but it was the neighboring room. Then, the air conditioner died at about 4 am. The beds were hideous - we sunk into the middle.

The front desk was just plain surly. I thought maybe the checkin gal was having a bad day, but everyone was like that. It seemed like everyone who worked there was grumpy. When we were checking out, there was a group of smoking houskeeping staff gathered by the front door talking about their menstrual cycles. In great detail. Wow - I want to go back!

After reading the last review I was skeptical about staying here. My husband and two kids and I had a GREAT time! Check in was very easy, the ladies were friendly and helpful, the lobby had new comfy couches and was clean. Our room was on the first floor with a sliding glass door that opened to the parking lot, looking at the petting zoo. Room was clean and comfortable, the only negative about the room was that the sliding screen door made SOO much noise when you opened/closed it. They need to upgrade the screens. The pool was SO FUN! the kids loved it. It definatly needs a little loving care in certain places but for a family hotel, it was just fine. When you factor in the price of the hot springs in with the room it is actually a good deal, your kids will remember!
Great playground area and the petting zoo is ok too. It is about 10 minutes into Anaconda and 15 min to Butte, but a great view of the mountains from the pool. The only negative of the whole experience is the noise at night, until the rest of the guests around us went to sleep you could here every word. So ask to be put at the end of the hallway. Overall a GREAT getaway, clean rooms, clean and perfectly warm pool, good service and food in the restaurants with big portions! Will go back for sure!

We just stayed two nights at Fairmont Hot Springs Resort-Montana. We wanted a special occasion, so we booked the honeymoon suite. The view from the "honeymoon suite" overlooks the mechanical area of the hotel. There is a large hot tub in the room which really raises the room's temperature. When we checked into our room, it was 92 degrees inside and 80 degrees outside. We tried the AC, but it didn't work. We tried to open a window, but there were no screens and as I mentioned, the view was atrocious. When my husband went to ask why the A.C. didn't work, he was told that because the temperature was dropping at night, the AC was off and the central heat was on. They told him there was nothing they could do about the temperature of the room. He decided that we had better move, because with no screens and no AC, the room would continue to heat even more with the hot tub.
We gave up our room, to move to a first floor one-bedroom suite. Same price as the honeymoon suite. This room was 80 degrees...not a lot better. It did have a sliding screen door, but not one that locked, so if you left your room, you couldn't leave it open to cool the room down when evening came. You also couldn't sleep safely in a room with an open unlocked screen. When we asked if that room could have AC, they offered us a fan.
After sleeping through the night in a "suite" that was 83 degrees, we went back to the office the next morning to ask if there was any way they could turn the AC on during the warm daytime, to cool the rooms down.
They said that they would, but hours later,....no AC. We went back to find out what was going on. They said they would send someone to find our why ours wasn't on, but they never did. Instead, we went back to the office and told them that if we couldn't get AC, we at least wanted an upstairs room, so that we could leave the windows open at night. They weren't happy to oblige, but finally did. We loaded up all of our gear,...traveling with portacribs and all, and moved upstairs. We started up the AC, which we were told they would turn on for only two hours, and checked the windows. This room had a screen door, but it was lying on it's side on the balcony. We called the office yet again and told them about this. They told us that maintanance would be right up to fix it. After waiting for 45 minutes, we fixed it ourselves and called them back to cancel the maintance request. We were not even given an apology for the fact that we were doing our own maintenance.
If this was a Motel 6, I would expect so much,...but this room was $279 a night before tax. This same room skyrockets in price when you leave "value" season. My husband is a business traveler and is accustomed to paying $150 a night for a similar size room, with nice pillows, high speed internet, wonderful service and AC or heat when he needs it. This room was twice that much and had none of the above.
The pools are cool. They had been recently refurbished, however, the hotel room, even being a suite was worth no more than $100 a night, making the use of the pools the low value price of $170 a day. There are cheaper rooms available at this resort, but it sounds from other reviews that I have read, that they are way worse than the rooms we experienced.
The food in the cafe is extremely pricey and there is really nowhere else close to eat. O.k. for one meal,...but three a day?????
All in all, the thing that blew our minds the very most, was that there was never any real apology, any offer to upgrade, knock down the price, free waterslide passes, coupon for the dining room,....etc. Our price was $602 for two nights of disappointment. At that price and value, it is no wonder that the hotel was a complete morgue. Maybe 15 cars in the parking lot, including people just visiting the hot springs, not staying in the motel.
My advice......spend the extra time and drive to British Columbia's Ainsworth Hot Springs, just outside of Nelson, B.C. It has hot spring caves, and if I remember correctly the rooms are about $100 Canadian and the service is outstanding. You do the math.
One last note. I am not usually difficult to please. I have never written a complaint letter or bad review to anything, and more importantly,....have never changed rooms in a hotel...much less three times in 24 hours.

We have stayed at Fairmont Hot Springs Resort on a number of occasions. Depending on the room you get it can either be a great or awful experience. If your lucky enough to get one of the suites you will probably really enjoy your stay. The regular rooms need a lot of attention and the last time we dropped in we were stuck with an ordinary room. The A/C did not work and it was an unseasonably warm Montana day when we visited in 2005. The lack of any breeze sent me headed for our air conditrioned RV in the parking lot. Despite signs in the parking lot outlawing this very thing I slept in the rig anyway. Sad when you consider the cost. On previous stays I was quite contented. The last stay was a huge disappointment.

One thing we did enjoy was the food. The resturaunt was very good and we had a wonderful meal there.

On the other hand in previous trips we have stayed in the suites and had a wonderful time. They were clean and nice, spacious, comfortable and clean. The resort itself is in a beautiful area. The surrounding property is beautifully maintained and there is lots of parking for even the largest rigs. Wildlife can be see all around the area.

It seems to me it's time for some renovation there. However if you put a few things aside bring your own AC, then you just might have a ball in the pool!

Make sure you call ahead and get a good room before visiting.