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“Return visit to the Super8 in Alexandria, Mn” 5 of 5 stars
Review of Super 8 Alexandria

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Super 8 Alexandria
2.0 of 5 Motel   |   4620 Hwy 29 S, I-94 @ Hwy 29, Alexandria, MN 56308-2911   |  
Hotel amenities
Ranked #4 of 13 Hotels in Alexandria
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132 reviews from our community

Traveler rating
    45
    48
    20
    12
    7
See reviews for
45
30
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2013

i booked the hotel and requested a non-smoking room. they still gave a me a smoking room. the room was filled with the smell of smoke the drapes the sheets the pillow, everything had smell of smoke on them. i requested a different room but they said it was full so i asked for a refund they charged me for one night stlll. The receptionist was RUDE and ARROGANT!!. they definately ruined my vacation. Funny thing is that she insisted that i had booked through priceline and i was sure that i had booked through their website she wanted me to call priceline and infact when she checked "her computer" she found that i was right.
So please if you want to have a good time in Alexandria MN please DO NOT GO TO THE SUPER 8 IN ALEXANDRIA MN

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah K, General Manager at Super 8 Alexandria, responded to this review, July 24, 2013
I apologize for the inconvenience you experienced during check in. Your reservation was taken 48 hours prior to arrival. All nonsmoking rooms were reserved by June 20, 2013. The only rooms left were smoking. Upon your arrival on July 5, 2013 we only had smokingrooms available. This is why you had a smoking room.

Had you come to the front desk immediately to check out due to the smoke smell, your refund would been returned.

We appreciate your feedback and by 2014 the property will be 100% nonsmoking.

Please give us a second chance to experience our excellent customer service that we consisitanly strive for and enjoy our Pride Award Property.

Sincerely, Deb Kramer,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls
2 reviews
4 of 5 stars Reviewed June 19, 2013

Staff is always friendly. Making a reservation is always quick and painless. There's plenty of food choices nearby.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Alexandria

Address: 4620 Hwy 29 S, I-94 @ Hwy 29, Alexandria, MN 56308-2911
Location: United States > Minnesota > Alexandria
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 13 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Alexandria 2*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Cheap Tickets, Expedia, Travelocity, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Super 8 Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Super Eight Alexandria
Alexandria Super Eight
Alexandria Super 8

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