A day after blizzard conditions, Interstate 35's road conditions were still hazardous (something I didn't know coming up from the south). Finding the roads nearly impassible, I stopped at a couple of hotels along I-35 only to find that they were full. I desperately attempted to call various hotels in Albert Lea but my cell phone kept dropping calls. Thinking that I might have to hunker down in my car for the cold night, Amy at Best Western called back, stating that she saw my number come up on the caller I.D. a couple of times and asked if I needed help. I told her my situation and she said that she would hold a hotel room for me, no questions asked. Then she proceeded to direct me from I-35 to the Best Western on the other end of town. She stayed on the phone with me the entire time and kept reassuring me that if the phone call was dropped she would call back. I can not tell you how much Amy's calm, reassuring demeanor helped me through a very stressful situation.
After white knuckling it for hours on the interstate, the place seemed like a palace- refrigerator, microwave, Keurig coffee makers in the room, a wonderful continental breakfast and lastly a very comfortable bed. I know that I will be staying at the Best Western when I am in the area.
- Official Description (provided by the hotel):
- This property has just had a complete upgrade.. 37" flat screen TVs, all new furniture, all new granite in bathrooms, all new bedding and drapes, it is awesome!! ... more less
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- Also Known As:
- Holiday Inn Albert Lea
- Albert Lea Holiday Inn