New Hotel, very surprised by how bad the water smells. So Bad I would not use it. Didn't even take a shower due to it. I had a bottle of water I brought with that I used to get rid of my bed head and brush my teeth with, Thank God it was a weekend and I didn't have a business meeting that morning, What is even more surprising is, when I checked out I wanted to make sure they new it. And she floored me when she said yes all rooms have the issue and its the cities fault. If you know your water is unusable, why would you not warn people at check in and then have bottled water available in the rooms? Just overall bad experience!
Also, the desk clerks both checking in and out, are very hard to get ahold of. Seems like they like to hide out in the back room. They should get a bell or something so you don't have to yell for them like I did.
Stairwells also need to be vacuumed once in awhile
Don't stay here
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are so sorry that you were unable to enjoy your stay with us due to several inconveniences you encountered. We are working diligently with the city and other networks to fix the sulfur smell of our water, although completely safe to drink we understand it is unpleasant and unsettling. We will also be working with our team to ensure that they are at the desk for when our guests neeed them. Thank you so much for taking the time to offer your feedback, it is always a value.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.