I have stayed at this hotel before and had a great experience but this time was a little different. It started out well but changed. Upon arrival I was greeted by a very good employee by the name of Deb she was delightful. When I got to my room there was no Kleenex in the container. I walked down and got a new one. Then the light next to the bed went out and needed to be replaced. Later when I wanted to take a shower there was no hot water. I walk down and talk to a new employee that was working and she said she was aware that there was no hot water. She then said she had called the manager and maybe she would come down and check it. I said maybe? Hotel and you really need to have someone take care of the hot water problem. Later that evening the hot water was fixed. I was just disappointed in my stay this time.