This place is low on service. Don't be lured by the promise of breakfast which consist of off-brand freezer waffles and bagels, off-brand jelly and old dinky oranges and apples.
After being at the hotel for 7 days I still had not completed my business in Michigan and had to extend my stay at this dreadful hotel. My workload did not allow for me to take time to check out of one hotel and into another. This hotel only does housekeeping every 7 days. They said that since I didn't have one continuous stay I was not "technically" entitled to have my room cleaned. but they did it anyway and left it pretty much they way they found it. I asked if they could come back and finish cleaning and they told me they didn't do thorough cleanings until a person checked out of a room. They said they could move me to a different room which was also unacceptable to me as I had to go to three separate rooms when I checked in to find one that didn't smell, have lamps and was not dirty. Also, at check in, with keys to more than one room, I took clean chairs from one unit and exchanged them from the unit that was the best choice. Ditto for the ironing board (dirty covers and unsteady), the shower curtain (filthy and dirty in the unit I took), coach cushions (filthy and dirty), etc.
Also, I had a slow drain which they did not fix so my bathroom sink was dirty the whole time. Another problem is the cheap sheets that didn't fit the beds.
when it snowed, they didn't clean the sidewalks and the parking lot was icy.
I absolutely hated this hotel.
- Also Known As:
- Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills
- Extended Stay Deluxe Auburn Hills/Featherstone Hotel
- Auburn Hills Extended Stay
- Extended Stay Auburn Hills
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