We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Rude General Manager, Poor Maintenance & Over-Inflated Pricing. Stay Elsewhere If You Can.” 1 of 5 stars
Review of Red Roof Inn Ann Arbor (University South)

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Red Roof Inn Ann Arbor (University South) to your Saves list
Red Roof Inn Ann Arbor (University South)
2.0 of 5 Hotel   |   3505 South State Street, I-94 at South State Street, Exit #177, Ann Arbor, MI 48108   |  
Hotel amenities
Ranked #20 of 31 Hotels in Ann Arbor
Detroit
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
“Very Rude General Manager, Poor Maintenance & Over-Inflated Pricing. Stay Elsewhere If You Can.”
1 of 5 stars Reviewed September 4, 2011

Maggie, with an attitude like yours you should be fired!

This was our second stay at this place and will likely be our last.

MIS Speedway is about 35 miles away so we have stayed there during NASCAR weekends and have also stayed at the Hampton Inn next-door. Even being 35 miles from the track these properties like to stick it to you price-wise, where a room that is worth $60 a night goes for $130.

I had a question that I wanted to talk to the General Manager, "Maggie", about. So I called and asked who the G.M. was and if I could speak to her. The girl who answered the phone was trying to help me but it really was the G.M. that I needed to talk to, so she went and got her. Maggie came to the phone with an attitude right off the bat and it continued throughout the entire conversation: Rude, Short, Demeaning, Unprofessional, etc. This is how you treat a paying customer???!!!

Aside from that, the other issue was the number of items in the room that were either loose, broken or dirty.

Do yourself (and me) a favor: Don't support this place and put any money into Maggie's paycheck. Stay at the Hampton instead. Maybe her bosses can be rude to her and show her the door when business tanks!

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

110 reviews from our community

Traveler rating
    27
    34
    27
    10
    12
See reviews for
37
21
14
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Korean first
  • Any
English first
phila
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 25, 2011

There were three of us staying in the room. The toilet and shower are in one room while the sink area is in the main bedroom area. So if someone is brushing their tooth, anyone who wants to try to sleep cannot. Our stay was for two nights. While the room was clean upon arrival, the maid forgot to clean it on our first day there. We had to go to the front desk to get clean towels. Everyone was very nice and apologized for the inconvenience. They also took a few dollars off of our room bill. Nonetheless, I don't think I'd go back there unless there were no other rooms available in Ann Arbor.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 15, 2011

Nothing too unseen here in the sub-$100, recently "remodeled" motel set. Fairly highly trafficked and the front desk staff is nice enough. The rooms are pretty worn, the furniture and flooring has been replaced within the last five years but other things remain original and that is why I put remodeled in quotation marks.

But, seriously, what do you expect for $70-90/night? It was pretty clean and quiet. Bathroom was extremely small and the water pressure was possibly 20/gallons a minute.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport, Iowa
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 4, 2011

This is your typical Red Roof, with a few distinctions. The receptionists were geomorphology and French literature majors, the facility is far larger than most, and it was nicely remodeled (probably in 2010). The room was clean, the beds were comfortable and I slept like a rock.

The continental breakfast was standard, which is to say a bit regrettable: defrosted pastries and bagels, cold cereal, a bit of fruit and institutional coffee. Not awful, just not special. We drove to Zingerman's, which is a 10 minute drive. (Check the reviews!)

I've stayed here before and will do so again.

Room Tip: check online for discounted rates. our double queen room was $70
See more room tips
  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, KY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2011

This was one of the least expensive hotels I found in the area and was very surprised at how nice it was for that price. Nice furniture, flat screen tv, good sized fridge.

Probably the worst blankets I've seen on a bed at a hotel, I'm pretty sure they were just large curtains. The rooms are a little cramped if you get the double queen beds.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Paul, MN
Top Contributor
81 reviews 81 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 29, 2011

Stayed at this place in 10/10 for a college visit in part b/c of the free wireless (to keep up with work). The room's access didn't work and I needed to work with front desk staff and eventually move to another room. The gal was pretty rude and off-putting, then strangely became friendly. Whatever - the new room worked out and Red Roof offered basic amenities at a good price, which is what we wanted.

Room Tip: Be clear about your specific needs.
See more room tips
  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howell, Michigan
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 17, 2011

When I think of Red Roof Inn's I think about how stinky and small and old looking they are. When I came into this hotel the front desk agent was very nice, checkin was quick. Our room had an updated T.V and the bed was comfy. The toilet (this might seem weird...) was way to high from the ground Im short 5'3'' and could barley touch the ground with my toes. It was very close to where we were going out to which made it very convenient. For the rate that we got (56.00) with taxes I cannot complain. The only thing I recommend is they have people with trailors attached park somewhere else instead of the first 7 spaces right by the door, so getting back late and having to walk all the way across the parking lot because some retarded decided to be rude, really hit my nerves and I wish the agents would have said something to them. Other then that, great stay, great price and not a bad free breakfast. Cereal, Bagles, Toast, Muffins, Pastries, and assorted Juices.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Red Roof Inn Ann Arbor (University South)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Ann Arbor (University South)

Address: 3505 South State Street, I-94 at South State Street, Exit #177, Ann Arbor, MI 48108
Location: United States > Michigan > Ann Arbor
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Ann Arbor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Ann Arbor (University South) 2*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Cheap Tickets, Hotels.com, Red Roof Inn and Tingo so you can book your Red Roof Inn Ann Arbor (University South) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Ann Arbor (University South) Hotel Ann Arbor
Ann Arbor Red Roof Inn

Owners: What's your side of the story?

If you own or manage Red Roof Inn Ann Arbor (University South), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.