This is a dated Holiday Inn that is actually more expensive than most of the newer hotels in the Ann Arbor area that have much larger suite type rooms and complimentary breakfast. If you must have a Holiday Inn there is a much newer Holiday Inn and Express across the street at Briarwood Mall. This hotel has the old crackerjack box size room, where you can hear the doors slam, the people in the hall, the people talk and their TV in the room next door. The plumbing is beat with lousy water pressure and varying water temperature, You actually have to pay for the joke of a breakfast buffet here. If you do stay here just walk or drive up to Beni's diner on Industrial drive for breakfast, its cooked to order, much better and cheaper. The staff here really doesnt seem to be concerned with customer service, they seemed to be put out that they actually have to do their job.