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“Clean, friendly and professional!” 4 of 5 stars
Review of Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

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Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area
3.0 of 5 Hotel   |   3155 Boardwalk Drive, Ann Arbor, MI 48108   |  
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Ranked #5 of 30 hotels in Ann Arbor
Naples, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Clean, friendly and professional!”
4 of 5 stars Reviewed July 22, 2012

Stayed here for four nights for baseball Tourny and it was great! The staff was very helpful and friendly. The hotel as well as our suite was very clean and the king size bed was very comfortable. We had a couple of minor issues with the tv and toiletry items, but were taken care of instantly. The manager was proactive and attentive, as well as his staff. Overall a great experience! Ann Arbor is a wonderful town. Plenty of restaurants and hotels. While there, we had a chance to visit the art fair and it was well worth the hassle of getting onto a shuttle bus for a five minute ride. Forget driving there, there's no place to park. U of M is awesome!!! We also had a chance to try the korean restaurant next door and liked it. The only negative remark i have about Ann Arbor is the way the roads are designed, confusing, an inconvenience and semi-dangerous. I definitely recommend visiting Ann Arbor and staying at holiday inn & suites on broadway. Thank you holiday inn & suites for making our stay an enjoyable one.

Room Tip: Bring garbage bags if you're traveling with family. Garbage can hotel provides is small.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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124 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Macomb, Michigan
Top Contributor
93 reviews 93 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 24, 2012

Stayed here one night in 2 queen room with family of 5. Room was smaller but new and clean. Beds were very comfortable and they had different firmness pillows that were labeled as such. Kids enjoyed the pool and hot tub and there was plenty of seating and towels.

Hotel has nice location, across from Briarwood Mall and short drive to UM campus and hospital. There are plenty of restaurants in area to choose from, many within walking distance. Good option for a short stay whether business or leisure.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albury, Australia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 24, 2012

I stayed at the Holiday Inn while on a business trip. There was a bit confusion initially finding the right hotel as there are a coup,e of Holiday Inns in the area. Although clean, The decor looks tired and breakfast is monotone and ordinary. On the plus side, it is next to a large mall and the bus stop is walking distance if you want to go down town.

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nashville, Tennessee
Top Contributor
98 reviews 98 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 29, 2012

I've been staying at this hotel since it opened a few years ago. After staying in a newer Holiday Inn in Louisville, KY, just before arriving here, I was aware this time of just how dated the decor is at this one.
However, the hotel remains very convenient, clean, and friendly. It is within walking distance to my work.
The only caution here is to avoid any restaurant food other than breakfast. The breakfast is fine, but dinner is not.
The rooms are very comfortable, and the bedding is excellent. All in all, a recommended hotel.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2012 via mobile

I stayed at the Holiday Inn while in Ann Arbor for a week of training at my new employer. I was very pleasantly surprised at check in. The hotel was much nicer than I expected. My room was clean and spacious. I ate at the hotel restaurant the first night, and for breakfast each day, and the food was decent (and very reasonably priced). The gym facilities were good as well.

What helped to make the stay great was the service from the staff. Everyone was so nice, led by the manager Mark. He actually drove us to our HQ each day, and gave us some great tips on places to see or eat in Ann Arbor. On a night that he was working late, he even drove us to downtown Ann Arbor, saving us a cab ride.

I would definitely recommend this hotel to anyone traveling for business or pleasure. I will happily stay here if I need to make a return trip to Ann Arbor.

Stayed March 2012
Was this review helpful? Yes 2
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Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed March 1, 2012

First, make sure you have the exact address of this hotel. There is another Holiday Inn a short distance away on Briarwood. Overall negatives... It took 30 minutes to check in, with only one person ahead of me. There was another employee there, but they never came up to the desk to help. There were ants on the floor by the buffet snacking on crumbs, long after breakfast was over. My in room fridge did not work and I could not get it replaced for two days. And beware if you're there with a group. They have very strict rules and police the halls like mad after 10pm. That means after 10pm no kids are allowed to walk anywhere in the building without a parent, nor do they allowed kids under 16 in the pool at any time without a parent. Noone is allowed to gather in the halls, nor are groups of parents allowed in rooms after hours. So forget your cards, drinks, and snacks at home because you will be shut down immediately. So, that's the positive if you are staying there and want some peace and quiet. Also, treadmills were good in the workout room.

  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHGCare at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area, responded to this review, March 21, 2012
Dear rinkrover,

Thank you for your review and being so detailed in all aspects of your stay. Whilst I am pleased with your compliment on our fitness facility, I truly value the comments about how the check-in service and the in-room fridge condition were as this gives us the opportunity of improving what we already have done. I'm sure it's understandable in the hospitality business a hotel has certain policies to ensure the benefits of the majority of their guests.
Again, thank you for your feedback and we certainly hope to welcome you and your friends back in the future.

Sincerely,
Lin S.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Top Contributor
198 reviews 198 reviews
42 hotel reviews
Reviews in 81 cities Reviews in 81 cities
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed February 27, 2012

A very nice hotel in the usual level of Holiday Inn, indoor pool etc. Great for families. May be a bit noisy when groups of young students are there. For just sleeping near the campus, nearby Microtel is as good in half price.

  • Stayed March 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area

Address: 3155 Boardwalk Drive, Ann Arbor, MI 48108
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Ann Arbor
#4 Family Hotel in Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan Area 3*
Official Description (provided by the hotel):
Discover Ann Arbor s Newest 100% Smoke-free Hotel The Holiday Inn and Suites Ann Arbor, Michigan features 107 non-smoking guest rooms, including 18 spacious standard and Jacuzzi suites. Our beautiful guestrooms include plush pillow-top mattresses, refrigerators and microwaves in every room and so much more. Amenities include our full service restaurant and lounge, Mallett's Creek Bar & Grille which offers affordable dining, cocktails and room service, a full-service business center, indoor pool, whirlpool, spacious fitness room, and free high-speed Internet access. With 1300 sq. ft. of flexible meeting space, we are Ann Arbor s small meeting specialist. Nearby attractions include Detroit Wayne County Airport (DTW), which is just 25 miles from the hotel, University of Michigan's Main Campus, downtown Ann Arbor, and Michigan s Stadium, or the Big House are just 3 miles away. We are also just four blocks from Briarwood Mall which features shopping and a wide array of restaurants to choose from. We are conveniently located near the following businesses: Google, Proquest, Thompson Reuters (formerly Thomson Medstat), Toyota Technical Center, Service Brands, U of M, Sorenson and Affinia. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Ann Arbor Univ. Michigan Area
Holiday Inn Ann Arbor
Ann Arbor Holiday Inn

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