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“Ann Arbor Art Fair” 4 of 5 stars
Review of Hilton Garden Inn Ann Arbor

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Hilton Garden Inn Ann Arbor
3.0 of 5 Hotel   |   1401 Briarwood Cir, Ann Arbor, MI 48108   |  
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Ranked #1 of 30 hotels in Ann Arbor
Troy, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Ann Arbor Art Fair”
4 of 5 stars Reviewed July 24, 2013

Great place to stay while taking in the Ann Arbor Art Fair - Shuttle to fair w/n walking distances - very convenient. Staff was very friendly and the facility and grounds were well kept. It worked out quite well - we enjoyed.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, August 2, 2013
Hello Doug P,

Isn't Ann Arbor Art Fair amazing?! I am so happy that you had a chance to stay at our hotel while you were in town for the event and that you found our staff to be friendly and welcoming. We look forward to seeing you again for Art Fair next year and maybe in between!

Take Care,
Christina Bell
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272 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
Appleton, Wisconsin
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 21, 2013

Stayed at the Hilton Garden Inn 4 days while visiting the Ann Arbor Area. Located near Briarwood Mall (nice mall). Our room was very clean and well furnished. We loved the idea of the oversized shower stall instead of having to step in and out over a bathtub. Housekeeping I would give a A+. Small bar & restaurant/room service on site, which we did not use but I consider and nice added plus.I found a lot of business people seemed to use this hotel. We did use the breakfast service provided for an extra charge, which at first with thought was a little high priced until we visited a nearby Panera Bread one day and purchased two bagels and 2 drinks and paid more. Needless to say the rest of our visit we purchased 1 of the 3 breakfast choices at the Garden Inn Hotel. Nice outside patio area for daytime relaxation/book reading or nighttime lounge area which we did not get to use due to the fact that the temperature was 96-99 degrees. Good parking. Good access to local mall and restaurants near mall. Approximately15 minute drive to downtown.Room rates were very comparable to other hotels in the area. Kudos to Michael Glover and Cheryl along with others whom are all excellent employees all going out of their way to make your stay as pleasant as possible. Already made our reservations for 2014!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, August 2, 2013
Hello annonymousa_13,

Wow! Thanks for such a great review! It sounds like you really had a chance to experience everything that we have to offer and I am so happy to hear that you enjoyed the Hilton Garden Inn Ann Arbor. Reading through your experience, I couldn't agree more with how expensive other breakfast places can be...it's amazing what you can pay for a bagel and a coffee. And to think, here you can enjoy a hot breakfast buffet (cooked to order) for just $9.95!

I will definitely share your nice comments with the rest of the team - especially Michael and Cheryl, they will all love to hear you nice words.

Come back soon!
Christina Bell
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A TripAdvisor Member
4 of 5 stars Reviewed July 20, 2013

Stayed here for 2 night with the family while doing business in the area. Excellent pool area with small water features for younger kids. Nice hot tub. Breakfast ok. Right across the street from the mall.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, August 2, 2013
Hello,

Thank you so much for taking the time to share a few words about the Hilton Garden Inn Ann Arbor. We are pleased you were able to join us and enjoy the amenities at the hotel like our "Cool Pool." We look forward to seeing you the next time you are in town.

Have a great day,
Christina Bell
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Amstelveen
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 18, 2013

We had quite a positive impression overall of the Hilton Garden Inn. Lobby is pleasant with a nice library area to the side, although the fact the you practically run into the open restaurant as you enter the hotel is not so nice, and the resulting noise level is sometimes high. Our room was comfortably furnished, some furniture already showing signs of wear and tear after less than a year. We had an oversize shower stall instead of a bath whose door opened out into the room instead of sliding and dripped onto the floor a fair bit. The pool is very nice and the fitness room okay, although there is only one weights station, plus a few dumbbells. Cardio equipment is better. When I made the reservation many months ago I had the impression that breakfast was included in the rate, but turned out not to be the case. So I can't comment on the food. In any case there is some room for improvement here and there, but it's still a good hotel.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, August 2, 2013
Hi DB1183,

Thank you for taking the time to provide a review for us. Comments and feedback like yours allow us to grow and become an even better hotel than it was yesterday. I have shared your feedback with the leadership team to see what we can do to improve. I am happy to hear that overall you had a positive hotel experience. We hope that you will join us the next time you are in the Ann Arbor area.

Have a great day,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orland Park, United States
1 review
5 of 5 stars Reviewed July 18, 2013

We arrived at the hotel at 8:15 AM after a 5 hour drive. Our trip was to be with our sister to have major cancer surgery of U. of Mich. hospital. Didn't think our room would be ready at that time of the morning, but decided to check. Adriana met us at the reception desk, upon learning of our situation, had housekeeping get a room ready, and while we waited, she arranged complimentary breakfasts for us. All aspects of the room and hotel were great, but we will always remember the kind, thoughtfulness of Adriana.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, August 2, 2013
Hi Patricia L,

Adriana was so touched that you wrote such nice comments about her and especially during such a tough time for you and your family. You have been in our thoughts. We hope the next time we see you in Ann Arbor it will be under better circumstances.

Take Care,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Caldwell, New Jersey, United States
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 17, 2013

We had an excellent stay at this Hilton Property. The hotel was easy to find and access from the highway. Room was very clean and well decorated. The staff was incredibly accomodating. The pool area was a very nice indoor water park which the kids loved. Highly recommended...

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, August 2, 2013
Hi Jason B,

It is so great to hear that you had an excellent stay! Thanks for choosing our hotel over all of the other choices that you had in the area. We look forward to welcoming you and your family back to the "Cool Pool" the next time you are in the area.

Have a wonderful day,
Christina Bell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate New York
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 15, 2013

I selected the Ann Arbor Hilton Garden Inn based on its top rating on Tripadvisor and was not disappointed. The hotel is in a convenient location right by a large mall and close to the University of Michigan campus and especially the football stadium. The location was minutes away from anywhere in town and was quiet and my room which faced the rear of the hotel actually had a nice view of a (manmade?) lake.

The lobby was an attractive space with a lively, but not noisy, bar/dining area. Fresh complimentary cookies, coffee and tea are available for guests. My kids enjoyed swimming in the very clean and surprisingly large indoor pool. The fitness center, right next to the pool, was clean and had new, well maintained cardio machines and a small assortment of weights.

The room was spotless clean and everything was in perfect condition. The quiet location, clean room and comfortable bedding made for a very restful night of sleep.

The friendly and attentive staff only enhanced the guest experience. I'd highly recommend this hotel if your travels take you to the lovely city of Ann Arbor.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina B, Director of Sales at Hilton Garden Inn Ann Arbor, responded to this review, August 2, 2013
Hi giantsteve,

Thanks so much for the glowing review! Ann Arbor is a lovely city and we are so happy to be a part of the great community here. It sounds like you had an opportunity to experience a little bit of everything we have to offer and I am so pleased to hear you enjoyed it so much. We hope to see you the next time you plan a trip to Ann Arbor.

Sincerely,
Christina Bell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Ann Arbor

Address: 1401 Briarwood Cir, Ann Arbor, MI 48108
Phone Number:
Location: United States > Michigan > Ann Arbor
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 30 hotels in Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ann Arbor 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Ann Arbor hotel is ideally located just 2 miles south of the University of Michigan and its "Big House" football stadium, as well as the adjacent Briarwood Mall. Enjoy easy access to the UM campus plus nearby research parks, hospitals and medical centers. Unwind in a spacious guest room and enjoy the latest technology to ensure you make the most of your stay. Keep in touch with complimentary wireless internet access and sleep well in the sumptuous bed. Indulge in a delicious meal at the hotel's onsite restaurant, The Garden Grille & Bar, open daily for breakfast and dinner. For the convenience of dining within your room, grab a quick snack or tasty microwavable meal from the hotel's great value, 24-hour Pavilion Pantry or order a meal from room service. The cozy Bar offers the perfect spot to unwind after a busy day. Stay active with an energetic workout in the 24-hour fitness center or enjoy a splash in the "Cool Pool" complete with basketball hoop and interactive toys. The Hilton Garden Inn Ann Arbor also offers four flexible meeting rooms, ideal for meetings, seminars and presentations. ... more   less 
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