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“Excellent property New to Towneplace Hotel Chain” 5 of 5 stars
Review of TownePlace Suites Ann Arbor

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TownePlace Suites Ann Arbor
2.5 of 5 Hotel   |   1301 Briarwood Circle Dr, Ann Arbor, MI 48108   |  
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Ranked #3 of 31 Hotels in Ann Arbor
Pensacola, Florida
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
“Excellent property New to Towneplace Hotel Chain”
5 of 5 stars Reviewed November 3, 2013

I'm am usually a Residence Inn person but my wife picked this when our last few stays were at Residence Inns that the property was a little dated. These rooms are a little smaller than the Residence Inn and do not have a full kitchen but with a cook top microwave and full size refig and dishwasher I can easily make due. The hotel looks almost new so it's looks well maintained. The Residence Inn are attracting folks that want to stuff 6 people into a room and it gets really noisy at times. Breakfast was perfectly adequate.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, November 4, 2013
Thank you so much for your review . Our team values your feedback and appreciates your kind words. The TownePlace Suites by Marriott Ann Arbor is the newest Marriott property in the Ann Arbor area opening in October of 2012. Thank you for taking notice to our fully equipped kitchens that have everything from a corkscrew to pots and pans. We thank you for giving us the opportunity to serve you as our guest and for your loyalty towards Marriott properties.
We hope to see you again!
Brittany Villa
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146 reviews from our community

Traveler rating
    85
    51
    7
    2
    1
See reviews for
56
18
11
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Romulus, Michigan
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2013

I 'm hooked on this location,TownePlace has Always been my favorite Marriot Hotel. The reason being I traveled a lot with the six grand children I adopted, some of them cut their teeth in the TownePlace Suites. They are all grown now and believe it or not the oldest grandson goes to Eastern Michigan University and his major is Hotel and Restaurant Management because he loved staying at the TownePlace Suites and the kicker he works for Marriott( Fairfield Inn, Ann Arbor )I'd like to think I played a pretty big part in that :) Now my great grands will be enjoying the TPS, I spent this weekend there with them there and the indoor pool is great ! Marroitt , thank you. Now I have one request can I have bacon and sausage with breakfast ?

Room Tip: I really can't think of anything,honestly.
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Green Features: The indoor air is fresh the landscape is great and it didn't have those smelly garbage disposals, I could just give the bags to housekeeping.
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, November 3, 2013
It was a pleasure to read your review .We truly appreciate your loyalty towards Marriott and the brand that we love! It was awesome to read that the TownePlace Suites impacted your grandson's decision on choosing his career path. The team looks forward to having you back the next time you are in Ann Arbor. Just maybe we will impact the career choices for your great grand kids!
Thanks again!
Brittany Villa
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Glendale, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2013

Everything was first class and well-maintained. Nice room, bed, amenities. Staff was friendly and helpful. We really enjoyed our stay. We didn't use the pool, but the workout room was clean and had nice treadmills, etc.

Room Tip: Ask for a room on the north side (the mall side).
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, October 24, 2013
Thanks for the review ! The team is so glad that you enjoyed your stay. We take pride in our hotel and in making our guests our #1 priority. Thanks again for choosing us and we look forward to seeing you on your next University of Michigan visit.
Have a wonderful day!
Brittany Villa
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Westport, CT
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed October 20, 2013

The hotel is across from a shopping mall and near other suite hotels. 10 minute drive to/from central campus. It is clean, colorful, and nicely designed. Parking is ample. Breakfast includes a waffle iron. The rooms have a bed, pull out sofa, and kitchenette. Staff is very friendly. Suggest the hotel install mini-safes in the rooms for convenience. Would stay again.

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, October 22, 2013
Thanks for the review! Our goal is to make sure that all of our guest leave the hotel happy and with exceeded expectations and we are so glad that we did so with your stay. Thank you for your feedback on the mini-safes in the rooms. We do offer our guests safety deposit boxes at no extra costs that can be accessed by key at any time during your stay. They are located near the front desk. Thanks again for choosing us and we hope to see you soon!
Go Blue!
Brittany Villa
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Atlanta, GA
Top Contributor
80 reviews 80 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 18, 2013

I just stayed at the Town Place Suites for the first time and was very happy! I had a small studio, with a kitchen, dining area, large screen TV, two beds, etc. The beds were VERY comfortable, the bathroom, while small, was certainly adequate for a hotel bathroom, the selection of television channels was very good, compared to other hotels in Ann Arbor. The pool area was clean and well equipped - they even have pool toys for the kids! Another thing I appreciated was how many electrical outlets they had in the room with easy access for the guests!

The lobby and hallways are brightly lit. The decor is casual contemporary, and quite comfortable. They have a large area in the lobby for the complimentary breakfast, along with a business center and lounge area. I noticed a lot of guests using this area all day and in the evening, so they must find it comfortable. The ice machine was right off the lobby (I was on the first floor) but you also have a full-sized refrigerator in the room, so keeping things cold is not an issue.

The front desk staff was friendly and helpful. Only one complaint, and this was not an issue in my room, but I heard another guest complain that the people who were cleaning the sir conditioners in the rooms pulled his out of the wall and then did not replace it after cleaning, leaving his room exposed and filled with bugs. GROSS!!! When I heard that I asked the front desk to NOT allow the air conditioning people into my room, and I also put a sign on my door to that effect. I was pleased that they respected my request.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, October 22, 2013
Thank you so much for your feedback and kind words! It was a pleasure to read that you enjoyed your stay here at the TownePlace Suites by Marriott Ann Arbor. Thank you for bringing the guest complaint to our attention. We have contacted the contracted company who worked on our units to let them know about this issue and our concerns. Thank you for choosing us and we hope to see you again!
Sincerely,
Brittany Villa
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Nashville, TN
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 18, 2013

This is a very new, very nice Towneplace Suites. The staff was friendly and the rooms immaculate. Although it is not right on campus, it is in the same vicinity as a large shopping mall - brightly lit and easy to access. The fitness room is small, but adequate. The only drawback is it's a little noisy with traffic sounds coming from a busy highway. This is by no means a deal breaker, though. I will definitely stay here when business brings me to Ann Arbor, again.

Room Tip: Rooms away from the road may be quieter
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, October 22, 2013
Thank you for taking the time to give us your feedback ! We are so glad that you enjoyed your stay while here for business. Our goal is to make sure that all of our guest leave the TownePlace Suites by Marriott Ann Arbor happy and with exceeded expectations. We are so glad that we did so with your stay. The team looks forward to having you the next time you are in Ann Arbor.
Have a great day!
Brittany Villa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky, USA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2013

I stayed at the hotel while visiting UofM and the location was convenient for that. I'm not sure how old the hotel is but it looks brand new. My room was very clean and the decor gives it a homey, not your usual hotel room feel which I liked. I had a quick dip in the jacuzzi and pool which was refreshing - nice touch of having towels on all the chairs in the pool area. The staff was very friendly - I had a nice conversation with the front desk attendant (unfortunately don't recall her name) and the breakfast room attendant was very pleasant and helpful also. The only drawback was that the breakfast selection was not as good as other hotels in this class. I would likely stay at this hotel again if in the area.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany V, Sales Coordinator at TownePlace Suites Ann Arbor, responded to this review, October 22, 2013
Thank you for the review. Thank you for taking notice to our convenient location. Being right next to Briarwood Mall and only 2.5 miles away from the downtown area, our location works well for any type of traveler. Thanks again for your feedback and we hope to see you the next time you are in the area.
Sincerely,
Brittany Villa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Ann Arbor

Address: 1301 Briarwood Circle Dr, Ann Arbor, MI 48108
Location: United States > Michigan > Ann Arbor
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 31 Hotels in Ann Arbor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Ann Arbor 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
TownePlace Suites by Marriott® in Ann Arbor is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. You can keep up with your exercise program in our fully equipped fitness center or relax & play in the indoor pool and hot tub. Whether you are here for business or pleasure the proximity to many major businesses and attractions make the TownePlace Suites byb Marriott® the choice when staying in Ann Arbor. Conveniently located to University of Michigan, Briarwood Mall, University of Michigan Hospital, Mott's Children's Hospital and downtown Ann Arbor the TownePlace Suites by Marriott® Ann Arbor South is the hotel of choice for business or leisure travelers! ... more   less 
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