This hotel was referred to us by the U of M hospital's Med Inn ( hospital's on site hotel) when they were full. Med Inn has an arrangement with local accomodations specifically for families who need to stay close to the medical center. In my case, a medical emergency with my father. We needed two rooms, one on the main floor for my elderly mother. We got exactly what we requested and at a reduced rate since we went through Med Inn. The rooms were clean and modern. The beds were new with great bedding. The staff was wonderful. They also have a 24 hour shuttle to and from the medical center. Red Roof made a hard time easier. I can't say enough.