Well you get what you pay for.
We went to Ann Arbor to pay some friends a surprised visit but needed a hotel room for our first night in town. It so happened that all hotels are booked because of the Ann Arbor art fair. Luckily, there was an available room in this hotel.
This hotel was inexpensive, I must admit. But as the old adage goes, you get what you pay for.
The rooms are very filthy. There are dead bugs in the bathroom. The toilet bowl was dirty, as there are obvious remnants of fecal matter. There's hair on the pillow covers. I could go on and on, but the long and short of it is that the room was disgusting.
The next day we checked out at 10 a.m., an hour before check out time. I surrendered the keys to the front desk and the person behind the counter said that I am all set.
My mistake was I never ask for a receipt. When I got my credit card bill I was charged 2 nights instead of 1. I was calling the hotel for four weeks and the person on the other line kept making excuses that the manager was not available and all that crap. When I finally was able to speak to the manager he had the gull to blame me for not checking out. He said there was no record that I checked out on the day that I checked out.
And this is a lot of bull. If they did not have any record of me checking out, how did they know that I should be charged for 2 nights instead of 1?
Yes, the hotel might be cheap, but so is customer service. Beware of this hotel. The low price is not worth the experience.
- Also Known As:
- Ann Arbor Victory Hotel Ann Arbor
- Ann Arbor Victory Inn And Suites
- Ann Arbor Victory Hotel
- Official Description (provided by the hotel):
- Three-story Motor Inn located 2 miles from downtown or University of Michigan campus & Medical Center. ... more less
- Reservation Options:
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