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“An Ugly Gem” 4 of 5 stars
Review of BEST WESTERN Greenfield Inn

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BEST WESTERN Greenfield Inn
3.0 of 5 Hotel   |   3000 Enterprise Drive, Allen Park, MI 48101   |  
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Ranked #1 of 3 Hotels in Allen Park
New York
1 review
1 helpful vote 1 helpful vote
“An Ugly Gem”
4 of 5 stars Reviewed February 21, 2013

I stayed at this pink monstrosity last month for 3 days. The room rate was very reasonable. The room itself was clean and the bed comfortable. Room service was prompt and inexpensive. I had corned beef hash and eggs for breakfast one morning and it was delicious. Compared to the city of Detroit, this place is glorious.

Unfortunately, the front desk is entirely occupied by sour-faced, possibly disturbed individuals. And I must've walked a mile to get from my room to the entrance/exit. Since I like walking, and I'm amused by millions of pictures from the 70s of old model T cars parked in the countryside, this wasn't much of a problem.

If I were you, and I needed to be in Greenfield for some reason, I'd book my stay here. Beware of the parking lot for guests. There's a blind curve there.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Front Office Manager at BEST WESTERN Greenfield Inn, responded to this review, February 25, 2013
Hello,
I appreciate you taking the time to review our hotel. I am glad you enjoyed some of the aspects that make our hotel unique. However, your comment saying “the front desk is entirely occupied by sour-faced, possibly disturbed individuals,” is very offensive to both me and my staff. Tripadvisor is a fantastic tool for travelers to relate their personal experiences. Constructive criticism is vital to help us improve, whether it is good or bad. Saying you had a bad experience with a member of the staff and relating that experience is constructive criticism. Calling an entire staff disturbed is insensitive and not beneficial for either party. If you experienced a certain problem during your stay with the entire staff you are more than welcome to e-mail me about it at hbliss@bestwesterngreenfield.com.
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405 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2013

I cannot say enough....great rooms,clean, pleasant staff,and the best indoor pool I have ever seen, the Jacuzzi is the right temperatures and huge. We bought the henry Ford package and a good full breakfast was included.


  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Front Office Manager at BEST WESTERN Greenfield Inn, responded to this review, January 28, 2013
Hello,

Thank you for taking the time to review our hotel. We are glad you enjoyed your time here. I hope you enjoyed your time at the Henry Ford as well. If you have not been to Greenfield Village before I would strongly suggest that you come back to visit in the summer, as it is a must see attraction!
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Beavercreek, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2013

Though working in Detroit, it was advised to stay near Dearborn. I found this hotel though our travel agent. It was only about 10-15 minutes from downtown Detroit and our work location.

Note: It is like a giant pink castle!

Check-in was seamless, though a little sterile. (Still have yet to get a welcome snack as a Platinum Rewards member at any Best Western!)

Walking to the room, you could see that the property would be very nice in spring through fall. They have a nice pond and gazebo on the grounds. The room itself is worthy of a Best Western "Plus" rating. Updated amenities and HOT water. Beds are comfortable and they each had a lot of pillows on them (important!).

One bonus over staying in downtown is that they have a gated parking lot with free parking.

Another bonus (and it's a big one) is that they have incredible cheeseburgers in the restaurant, and plenty of beers on tap (including two local brews).

Downside - Like everywhere now, no "smoking" rooms available.

Room Tip: For smokers, choose rooms in the 150+ room number range. Close to a back door you can step out of.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Front Office Manager at BEST WESTERN Greenfield Inn, responded to this review, January 28, 2013
Hello,

Thank you for taking the time to write a great review of the hotel. We appreciate all of your comments. I am glad you liked the burgers in O'Henry's they are a newer addition to our menu and they are fantastic. We hope you decide to stay with us again the next time you are in the area.
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Sturgis, Michigan, USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 10, 2013

Every thing and everybody is nice. Fun time with the grandchildren. Close to Greenfield village and museum. Swimming and hot tub inside so relaxing or just sitting around in that area. Will go back again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Front Office Manager at BEST WESTERN Greenfield Inn, responded to this review, January 11, 2013
Hello,

Thank you for the positive review of the hotel. We appreciate your repeat business and we hope you continue to come with your family for many more years.
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Singapore
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 27, 2012

Got this on a deal, and i would say, for the price, it's quite worth it.

Checked in pretty late (around 1am), and the staff was still quite friendly and accommodating. However, ironically, the one in the morning was a bit less friendly, but i can live with that.

There is a fridge in the room, but no microwave. A microwave can be used at the lobby.
I'm not sure if my deal indicated no breakfast included, or whether this is a standard practice for this establishment. However, there is a diner within in the hotel that opens for breakfast. We slept in and didn't get to try it.
The whole vibe of the place is homely - the walls and rooms are aged, but you could tell that it is well-maintained. There is a flavor to the place, many paintings (very Detroity with lots of old cars etc) adorn the walls.

Others:
1. bed was really comfortable. (not sure if this is due to a long drive prior)
2. WiFi was OK. The reception was not very good in cases.
3. Close to the Henry Ford and Greenfield Village. Lots of eateries in the vicinity.
4. There seems to be a lack of electrical outlets in the room. Think i could really only find 2 in the room itself, excluding the bathroom.
5. There is an indoor pool that looks really nice, but we didn't try it.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Front Office Manager at BEST WESTERN Greenfield Inn, responded to this review, January 3, 2013
Thank you for taking the time to review our property. We are in the process of putting microwaves and flat screens in every room and hope to have this finished shortly. Our beds are also new, so we are glad that you enjoyed them! I hope you come back in the future to enjoy all of our updates.
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portland mi
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 25, 2012

we stayed the night here the night of the high school foot ball championships it was a great hotel we had about 6 rooms all together so i am sure that we were loud but we didn't get any complaints the only drawback was that at 9 pm sharp an employee came in and kicked the kids out kind of a bummer since we just got there at 830 pm i think 10pm is a better time but other than that it was great we went to the bar in the hotel and had excellent service definatley recommend this hotel plus we didn't need it but it had a pull out couch too

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Front Office Manager at BEST WESTERN Greenfield Inn, responded to this review, December 27, 2012
Thank you for taking the time to give us a great review. I hope your school won their game at Ford Field!
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Valley City, Ohio, USA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 12, 2012

We like the location, close to the Henry Ford and Greenfield Village and the ease of getting to I-94. The property itself is very nicely appointed and fun to stay in, we especially like the layout of the recreational facilities. The restraurant is also very nice and the food is very good. All in all we always look forward to staying here when we visit the area.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather B, Front Office Manager at BEST WESTERN Greenfield Inn, responded to this review, December 14, 2012
Thank you for taking the time to review our hotel. One of the biggest compliments a property can receive is someone saying they look forward to returning again and again. We appreciate your business and look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Greenfield Inn

Address: 3000 Enterprise Drive, Allen Park, MI 48101
Phone Number:
Location: United States > Michigan > Allen Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Allen Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Greenfield Inn 3*
Number of rooms: 209
Official Description (provided by the hotel):
This Allen Park hotel offers guests convenient access to all local attractions plus great amenities and services. The Best Western Greenfield Inn is a full service hotel centrally located in Allen Park, just minutes from the airport and Downtown Detroit. All spacious guest rooms and suites are decorated in the Victorian style and offer a refrigerator,microwave, 42" flat screens, Keurig coffee makers,Direct TV with Showtime and high-speed Internet access.Our hotel also features O'Henry's restaurant and Squire's Pub, offering a variety of menu items to satisfy any palette. Hotel amenities include an indoor heated pool, Jacuzzi hot tub, dry sauna and exercise facility. The hotel is just two miles from the Henry Ford Museum, Greenfield Village, an IMAX® theatre and the Ford Rouge Factory Tour. Sports fans will appreciate being minutes from the Detroit Lions Training Facility, Comerica Park, Ford Field, the Joe Louis Arena and the Michigan Sports Hall of Fame. ... more   less 
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Also Known As:
Best Western Greenfield Hotel Allen Park
Best Western Allen Park
Allen Park Best Western

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