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“Great location on the pacific” 5 of 5 stars
Review of Sheraton Miramar Hotel & Convention Center

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Sheraton Miramar Hotel & Convention Center
4.5 of 5 Hotel   |   Avenida Marina N 15, Vina del Mar 99999, Chile   |  
Hotel amenities
Ranked #2 of 46 Hotels in Vina del Mar
Indianapolis, Indiana, United States
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Great location on the pacific”
5 of 5 stars Reviewed May 19, 2013

We stayed at the Sheraton Miramar for 4 nights last month, and enjoyed our stay very much. The hotel is located right on the pacific ocean with perfect ocean views from each room and a great balcony. The hotel is very clean , modern and has very nice glass elevators and very nice woodwork in the rooms. The hotel staff from Javier in the reception to the concierge Philippe were extremely helpful , not to mention the rest of the staff were all as friendly as it gets, bell boys, housekeeping--. Also the breakfast buffet is excellent. In brief , incredible views with all kinds of ocean birds around, and excellent service .

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thomjec, Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, May 20, 2013
Thank you very much for your important feedback and for your preference. We are very glad to see that we fulfilled your expectations. We will share your comments with our associates. For any additional comments, questions or for a future reservation, please contact us: Miramar.reservas@sheraton.com. Thank you very much
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771 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

Well appointed excellent hotel. The staff is the best, very helpful and accommodating. The only downside we experienced was some of the food was quite salty, especially the calamari. Do not avoid this hotel if it is in your budget.

Room Tip: Go for oceanfront
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  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thomjec, Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, May 8, 2013
Thank you very much for your important feedback and for your preference. We are very glad to see that we fulfilled your expectations. We will look into the calamar issue. For any additional comments, questions or for a future reservation, please contact us: Miramar.reservas@sheraton.com. Thank you very much,
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 23, 2013

This hotel is wonderful. The rooms have great ocean views and the staff (ALL of them - not just a few) were attentive, professional and very friendly. I would not hesistate to stay at the Miramar again. In fact, it would be the first place I looked to book a room should I be in Chile again. I would also look for a Sheraton wherever we happen to travel based on our experience in Chile. Breakfast was included in our room rate and the parking was validated each time. Our experience was well worth the cost of the stay!

Room Tip: All of the rooms face the ocean...is there a bad one????
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thomjec, Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, April 26, 2013
Thank you very much for your important feedback and for your preference. We are very glad to see that we fulfilled your expectations. For any additional comments, questions or for a future reservation, please contact us: Miramar.reservas@sheraton.com. Thank you very much,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
107 reviews 107 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed April 11, 2013

I just returned from 3 nights at this property. The rooms have great ocean views but be prepared to pay triple the price (compared with other local properties) for food and drinks. This hotel is priced for the business traveler who is on an expense account. If you have deep pockets, you'll be happy.It does have great proximity to the boardwalk along the ocean, which was great for my morning jog. The staff is helpful but impersonal. One issue bothered me more than anything else and was related to our request to book the hotel car to the airport. I talked with the concierge and was told that the price for a car service to the airport (booked through the hotel) was $190. We could have also opted for an independent driver that would have costed about $150. The bus was much cheaper but required two bus stations etc. I opted for the hotel service so that I could put it on my hotel bill and therefore charge to a credit card. I was expecting to have the hotel car, but the car that showed up was that of an independent driver using his own vehicle. The car was small and dirty. The concierge drove with us to the airport; it seemed like the driver was her cousin or husband or brother. The driver started texting WHILE WE WERE ON THE HIGHWAY en route to the airport. He also talked on the phone while driving. In short, we paid for the hotel car/driver and got someone's friend who needed to make a few bucks. I am not happy that the Sheraton puts up with this.

Room Tip: Higher floors have better views.
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thomjec, Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, April 21, 2013
Thank you very much for your important feedback. Your opinion is very important. We apologize for any inconvenience. If possible, please contact us at: Miramar.reservas@sheraton.com, so we can get in touch with you to look into the details of the car service you received. Thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Massachusetts
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 8, 2013

I recently spent four days at a conference at Vina del Mar, and stayed in the Sheraton. It is one of the most beautiful settings imaginable. All rooms face the ocean, are tastefully decorated and have large windows and balconies opening, it seems, on to the sea.

The service at the hotel was excellent.

The hotel is expensive, but well worth the cost.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thomjec, Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, May 20, 2013
Thank you very much for your important feedback and for your preference. We are very glad to see that we fulfilled your expectations. For any additional comments, questions or for a future reservation, please contact us: Miramar.reservas@sheraton.com. Thank you very much,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaluma, California
Top Contributor
234 reviews 234 reviews
82 hotel reviews
Reviews in 125 cities Reviews in 125 cities
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed March 31, 2013

We stayed three nights before taking a cruise from Valparaiso. Like others say, it is your typical high-end Sheraton property. We were given an ocean view room on an upper floor and it was spectacular. A few blocks from downtown and right next door to a very popular public beach. Make sure and take the Metro to Valparaiso for a visit, and stop about halfway back for a seafood meal along the beach. During our stay, it was a little hectic since they were setting up for a music festival at the end of the month. Nonetheless, this is a wonderful property in a beautiful coastal setting. Highly recommended.

Room Tip: I think all rooms are ocean view, so no worries.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thomjec, Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, April 2, 2013
Thank you very much for your important feedback and for your preference. We are very glad to see that we fulfilled your expectations. For any additional comments or questions, please contact us: Miramar.reservas@sheraton.com. Thank you very much
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mendoza, Argentina
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 19, 2013 via mobile

After backpacking for several months, we splurged on a meal at the Travesia restaurant in the hotel. Was it expensive? Yes. And worth every penny! The food was soo delicious and the wait staff was wonderful, like the service we're used to at a high end restaurant back home. Waiter even through in a few free appetizers. A great location overlooking the water, too.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thomjec, Manager at Sheraton Miramar Hotel & Convention Center, responded to this review, May 20, 2013
Thank you very much for your important feedback and for your preference. We are very glad to see that we fulfilled your expectations. For any additional comments, questions or for a future reservation, please contact us: Miramar.reservas@sheraton.com. Thank you very much,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Miramar Hotel & Convention Center

Address: Avenida Marina N 15, Vina del Mar 99999, Chile
Location: Chile > Valparaiso Region > Vina del Mar
Amenities:
Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Vina del Mar
#1 Romantic Hotel in Vina del Mar
#1 Business Hotel in Vina del Mar
#2 On the Beach Hotel in Vina del Mar
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Miramar Hotel & Convention Center 4.5*
Number of rooms: 142
Official Description (provided by the hotel):
Rising above the sea, the hotel features unique ocean views and the most beautiful setting to enjoy an unforgettable getaway. Vina del Mar is located a little over an hour from Santiago and its combination of stunning architecture, breathtaking coastline, vibrant culture, delicious cuisine and dynamic nightlife offers entertainment alternatives all year long. ... more   less 
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Also Known As:
Sheraton Miramar Hotel Vina Del Mar
Sheraton Miramar Hotel And Convention Center
Sheraton Vina Del Mar
Vina Del Mar Sheraton

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