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“Best place to stay in Vina with exceptional staff!” 5 of 5 stars
Review of Hotel San Martin

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Hotel San Martin
3.5 of 5 Hotel   |   Avenida San Martin 667, Vina del Mar 00332, Chile   |  
Hotel amenities
Ranked #5 of 44 Hotels in Vina del Mar
Aurora, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Best place to stay in Vina with exceptional staff!”
5 of 5 stars Reviewed February 2, 2012 via mobile

We stayed at HSM for 4 nights after SA cruise with another couple. Hotel location, room, view, service were exceptional. You won't believe it - I left behind a bag with jewelry and HSM concierge Birgitta sent them back to me to US! Not sure if this could happend somewhere else!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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278 reviews from our community

Traveler rating
    74
    139
    50
    11
    4
See reviews for
46
107
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
GA
Top Contributor
61 reviews 61 reviews
9 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 13, 2012

We stayed in the Hotel San Martin only one night, but the hotel is one short block from the ocean and close restaurants. The price was very reasonable ($125 per night). We would stay there again. Breakfast was quite good. Rooms were not luxury, but clean and adequate.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angelholm, Sweden
Top Contributor
77 reviews 77 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 3, 2012

MY wife and daughther had to leave a bad hotel and than they found Hotel San Martin. Excellent service and very good location.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 1, 2012

The lobby of the hotel is nice looking and misleading. I was pleasantly surprised upon arrival, but disappointed once I experienced the quality of service and saw my room. Rooms are extremely run down and look like they have not been renovated since the 70s. The noise from the street below can be heard at all hours of the night (even if you are on a high floor). This is the sort of place where six teenagers pack into a single room for a weekend away from their parents. The hallways are like a high school party with kids leaving their doors open and the party spilling out into the hallways. It feels like spring break. Hotel staff seem to either lack the ability or the authority to problem solve and improve the guests' experiences. In addition, we were led to believe the hotel had a pool; however, the pool was not open (in January--summer in Vina del Mar). I would try to find a better place. The Sheraton is a much nicer hotel in Vina del Mar.

  • Stayed January 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 13, 2011

Stayed here in early November/11, prior to a cruise. We were with a group, but arrived earlier & scouted the area. Hotel was rustic, but clean. The front staff tried their best with English so bring a translator/dictionary. The location is excellent. Restaurant was not exciting, but the Italian restaurant across the street was good value, and most could converse in English [the maitre de is from San Francisco]. Our room faced the main thoroughfare, and was somewhat noisy at night, especially on the weekend. All in all the 4 night we spent there were very good.

Room Tip: If possible, spend the extra for an ocean view room. They are quieter
See more room tips
  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California, USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 28, 2011

The hotel was quite nice, but the restaurant detracted from the hotel. The service was terrible and provided terrible food.

Stayed November 2011, traveled with friends
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Cincinnati, Ohio
Top Contributor
51 reviews 51 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2011

This hotel was a wonderful place to stay in a great location. The staff were friendly and helpful and accomodating. The views from the hotel are wonderful.

  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Martin

Address: Avenida San Martin 667, Vina del Mar 00332, Chile
Location: Chile > Valparaiso Region > Vina del Mar
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Vina del Mar
#4 Business Hotel in Vina del Mar
#4 Romantic Hotel in Vina del Mar
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel San Martin 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
Hotel San Martín, across the street from the beach, near the Casino, the best night clubs and nestled in the gastronomic heart of the City, San Martin Hotel is the best located hotel in Viña del Mar.Its rooms and suites are fully equipped to provide the guest with the maximum comfort. From the balcony in your room or from anywhere in the bulding you cant connect with Internet Wi-Fi.Everyhting is designed for the welfare of its guests: enjoy a drink at the bar or varied menu at the restaurant; continue with yout routine at the gym and follow it with a relaxing sauna; have a private office or book a meeting room.Your Restaurant and Bar "Don Joaquín" has varied cuisine created from a fusion of international and traditional Chilean ingredients, all accompanied by soothing live music. ... more   less 
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Also Known As:
San Martin Hotel

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