We stayed here for three days over Chile's National Holiday. The hotel is in a great location, one block from the ocean, across from a small park, great restuarants a few steps away, the main business section just across the river. The main bus station was a 15-20 minute walk away.
This is a small hotel with nice but basic rooms. Very comfortable bed. The room and bathroom was very clean and in good condition. The bathroom was more than adequate with plenty of hot water, lots of cable channels available on the flat screen TV. Our room was on the first floor just past the breakfast room. We had a view of the gated parking lot, this hotel is not the place to stay if you want spectacular views. The hotel was very quiet, but we were there off season. The off season room rate was very resonable, considering this is the most popular resort in Chile.
The breakfast was nothing special, compared to some of the other hotels we strayed in during our 34 day trip to South America.
The hotel staff was very helpful and friendly. We would definely stay here again.