I am a world traveler, married to a Chilean, so am surprised by the reviews claiming the wonders of this hotel. The view is fantastic and the view wonderful from room 6. The puzzlement comes from the following. Grotty big room key-no one told us to turn it in at the front desk so at 3:30 in the afternoon room was not made up. Asked for some pisco souers from room service around 6pm and potato chips. We were told that potato chips were out of the question as kitchen was closed. Mind you they we're on the list in the room as part of the minibar supplies but not there. Traditionally in Chile you normally at least get peanuts or some little munchie with your drink. We got the drinks; nothing else. The whole place needs updating and as the previous traveler noted could be a gem. The restaurant is definitely a different story. A very kind waiter brought me chicken broth for dinner when I had pigged out on divine seafood at another restaurant for lunch and could not face dinner at 10pm. However, even though breakfast was supposed to be until 10:30; at 9:15 when we arrived there was practically no food. The cafe leche though was excellent-trust me good coffee is hard to find in Chile. We had been traveling all over Chile for 3 weeks so the fact they did our laundry overnight did add some pluses to the negatives. This is one service in Chile that most hotels offer in Chile and highly appreciated
Overall the service is good, but management needs to investigate how they compare to other 3 star hotels and get with the program. Helloooo it is 2013!
- Official Description (provided by the hotel):
- It is, since 1936, a unique and distinguished in Vina del Mar: its incredible architecture similar to that of a boat perched on the rocks makes this hotel a true visual spectacle.With its long tradition characterized by personal attention, warmth, luxury and good taste, Cap Ducal Hotel is a treat for the senses: not only for the detailed interior and the view from there is derived from the Pacific Ocean, but also for its elaborate and refined gastronomic menu.Its 25 rooms have all the benefits that can lead to need during his stay in Vina del Mar: telephone, private bathroom, cable TV, minibar, wireless internet, 24 hour room service, breakfast buffet, safe, change foreign exchange, laundry, parking and more caregiver.Do not miss the opportunity to enjoy unforgettable moments at the Hotel Cap Ducal, where in addition to finding a place designed for your comfort will be able to enjoy the most varied seafood specialties. ... more less
- Also Known As:
- Cap Ducal Vina Del Mar