I stayed at the hotel because the one Sheraton Hotel at Vina del mar is fully booked. There was a mine conference take place and its really hard to find three rooms at hotel near sheraton miramar. I live in indonesia so I have no idea of Chile's weather, locations and landscape. I give in to tripadvisor and google to work for me. Luckily I found this hotel. The front view of the hotel is not promising when we arrived and I am a bit dissapointed. However, when I checked in and stayed there for about 5 days 4 night, I have to changed my first impression.
This hotel is great! well, its no 5 stars hotel but the value matched the room rates. The staff there were friendly. Receptionists speak English fluently. The swimming pool is small but its ok because we do not have time to use it due to the tight conference schedule.
This is my first time visit ti this country and the receptionists really helpful with booking a tour, help us with maps. Its near the beach, near the restaurants. To go to shopping malls you have to take a cab which is not cheap.
The room is a bit small but homey and comfy. My room has amazing view to the river and vina del mar. The cleaning service ladies wearing a cute uniforms with apron and all that, remind me a bit of "Little Missy", a telenovela I watched when I was only a child.
This hotel is great, you won't regret the experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.