We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Had a very nice stay” 4 of 5 stars
Review of Hotel Tres Poniente

Save Saved
You added Hotel Tres Poniente to your Saves list
Hotel Tres Poniente
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotel Tres Poniente
3 Poniente 70, Vina del Mar 2520306, Chile   |  
Hotel amenities
Ranked #11 of 43 hotels in Vina del Mar
Vina del Mar, Chile
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Had a very nice stay”
4 of 5 stars Reviewed April 11, 2013

Very friendly and helpful staff. Very fast and stable WLAN connection in the room without extra cost. This allowed me to get some work done (this was a business trip). Breakfast was good and the room was clean. I had a very nice stay at Tres Poniente and would surely come again.

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

65 people have reviewed this hotel

Traveler rating
    17
    23
    17
    6
    2
See reviews for
18
27
6
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
rio de janeiro
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 21, 2012

Friendly staff, but....small rooms, old furniture. Worn out towels and linen. Poor breakfast.
Don`t know why Fodors guide (2010 version) bother to mention.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 of 5 stars Reviewed March 17, 2012

Ok, this was a low budget hotel, and you get what you pay for. Old sheets, dirty rooms, thin walls, door locks made for simple lock picking. The breakfast is ok, but it's not much.
However, this hotel is NOT 5 minutes from the beach and the casino as in the description by booking.com. I would say it's more like 10 minutes to the casino and 15-20 minutes to the closest beach. And one more thing, have the staff EVER considered at least learn SOME english word, or some simple standard phrases!? Not a single english word have they learned, and they wants to be an international hotel via booking.com? How about learn to speak ENGLISH maybe?

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed November 12, 2011 via mobile

Please avoid this hotel I was badly ripped off. I booked following reading these reviews through booking.com for 90 dollars a night. I didn't expect the ritz but it was a very hot shabby room with no fan. Having just flown in I put up with it for the night and checked out in the morning to be stiffed for both nights. They charged me for 2 night ie 200 dollars for the pleasure of a very poor room.
Be warned!!

  • Stayed November 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexis_Duva, Owner at Hotel Tres Poniente, responded to this review, November 15, 2011
We regret that the guest does not have asked for a fan to your room it would have been solved quickly and pleasure having avoided his harsh criticism. The weather at this time in Vina del Mar is so pleasant temperature, imagine that guests do not feel excessive heat or cold, however, we are prepared to offer and provide the ventilation or heating depending on the case and the host request. The host has not been scammed, you are only charged for the 2 nights of stay as that reported and corresponds to the original reservation, leaving the hotel the night before not to mention the exact cause that motivated him. Sincerely regret the comments of the host which even advised to "avoid our hotel" which is in contradiction with the positive comments we receive for our services, cleanliness and hospitality.We respect both positive and negative criticism, but we do not accept being accused of cheating by being away from reality and be a serious affront to our dignity and is worthy of being analyzed at this grave accusation law and the damage they cause. The offer to our guests to return the night not used, does not mean that we accept their discriminatory concepts, but that leads us to show that we are a serious company and we can make exceptions to the reservation policy which he accepted. Our duty and desire is to satisfy all our guests, however this time we have not achieved what urges us to continue working to improve our service quality. We invite our captives and potential customers to continue to trust us and continue to have a preference for our services and hospitality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willemstad, Curacao
1 review
4 of 5 stars Reviewed May 22, 2011

We have a very nice time in Hotel Tres Ponientes.
We were treated very kind and always received warmly whenever we would return from a trip. The rooms are clean and confortable. To us a home away from home.
Would certainly reserve a room at this same hotel when we return to Vina.
Fam Schnog.
Thanks to Mr Alexis Duvauchelle and his staff.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin ,Ireland
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 6, 2011

We were only going to stay for a night and ended up staying for 4 nights . My wife and i had an enjoyable stay , the staff we very helpful & the hotel is in a good location .

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 30, 2010

What bothered me was that this hotel was budget accommodations at a non-budget price. The staff was very friendly, but the rooms were very shabby and the walls were SO thin. I could not get a decent night's sleep for the life of me because I could here people talking downstairs at the front desk, I could hear the room next door's TV, I could hear the children running around in the room above us, I could hear every single person that walked up or down the stairs. Very frustrating.

  • Stayed October 2010, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Tres Poniente? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Tres Poniente

Address: 3 Poniente 70, Vina del Mar 2520306, Chile
Location: Chile > Valparaiso Region > Vina del Mar
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #11 of 43 hotels in Vina del Mar
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com and BookingOdigeoWL so you can book your Hotel Tres Poniente reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Tres Poniente, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.