I found this hotel to be luxurious. The rooms had ample room by American Standards. The views from the pool, the gym, and our balcony were stunning. The staff were overall very efficient and friendly. The only downfall that I found was that the front desk staff was rather slow at checking people in and out to the point where there was a long line but then again long lines are pretty common in Chile. I would definitely return and recommend this hotel to friends.