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Amwaj Rotana: Traveler Reviews

5.0 of 5
Jumiera Beach Residence | P.O. Box 86834, Dubai 86834, United Arab Emirates
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AED800 (AED)
Amwaj Rotana
Ranked #101 of 452 hotels in Dubai
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399 reviews from our community

Traveler rating
    186
    150
    32
    14
    17
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Families
61
 
Couples
181
 
Solo
27
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mold, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Amazing Holiday”
5 of 5 stars Reviewed January 19, 2013

Just returned from Dubai - the Amwaj Rotana - was super. Service and staff could not do enough for you. Room was lovely and kept spotless. Food was great. We had no problem waiting for the lift, came within a minute.
The only negative is the building work going on outside - be aware if we are going to this hotel or any other along the Jumiera front - they work day and night and the noise is dreadful - not the hotels fault. We upgraded our room to get a better view - but the view was of a building site. hotel refunded half of our upgrade money when we complained. This work could be going on for a few years.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask dorken90 about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 20, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was happy to hear that you had an amazing holiday with us.

With regards to the construction works outside the hotel, please note that it is out of our control and responsibility. JBR district is becoming more and more an area of attraction to Dubai residents and visitors, thus the Dubai Government has decided to beautify the beach area for all its visitors.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Dunmow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Really pleased we chose this hotel”
5 of 5 stars Reviewed January 15, 2013

My daughter and I stayed for 5 days in November and were delighted with the hotel. The staff were very courteous and the rooms spotless. The food was beautifully presented and dining room staff were excellent. Eating outside could be a bit noisy with nearby drilling but it didn't mar our breakfasts. The location is excellent, at the quieter end of the beach road and close to the marina - had a lovely stroll around there. So close to the sea, just a short walk through the car park and you're on the beach, with warm, clear water. Didn't find the lifts a problem, despite being on a high floor.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask RoseberyG about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 16, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was delighted to hear that your stay with us was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleethorpes, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“lovely hotel”
4 of 5 stars Reviewed January 13, 2013

Spent an excellent few days at the Amraj, What a lovely hotel - made so by such lovely helpful staff. Clean spacious room, useful balcony - and yes there is a carpark to look across but it did not spoil our stay. There are occassions when you wait for a lift - but you can do that anywhere! Really worth a look.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask hyperb0le about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 16, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was delighted to hear that your stay with was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai Thank you very much for staying at Amwaj Rotana Jumeirah Beach-Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
“Beautiful hotel if it didnt have a bed big problem”
2 of 5 stars Reviewed January 10, 2013 via mobile

I stayed in this hotel from 29th Dec to 1st of Jan.
The location of the hotel is perfect as it is less than 30secs from the beach,although you do have to walk through a car park to access it. The staff were amazing and always very helpful
Room was made everyday to the highest standard
But.....
Only problem was there was bed bugs in the mattress...
I thought it was a fly that had bitten me in the first night so didnt take that much notice as I'm not a fussy person but by the end of my stay I was covered with bite marks. Again didnt make nothing of it until I got back and visited the docs to confirm that they where bug bites..
I would stay in this hotel again for the service but would recommend other guest to take insect cream just in case...

  • Stayed December 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Dubai-lover123 about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 16, 2013
Dear Guest,

First and foremost, thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time to address your feedback.

Your complaint came to us as unexpected as none of the other guests had reported a similar problem before and after your stay. Rest assured, I have noted all your comments and I am pleased to inform you that each of your points were certainly taken on board and discussed with the relevant departments.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again for your feedback and I look forward to welcoming you in our hotel in the not too distant future.


Yours sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Excellent Hotel in fab location!”
5 of 5 stars Reviewed January 10, 2013

We stayed in this hotel for three nights in Dubai. The service was excellent from the moment we arrived and all member of staff were very helpful! The rooms were spot-lessly cleaned every day.The hotel had a gorgeous pool and several restaurants, although we did not dine at any of these, due to being out most of the days. Very close to the beach and right on the Jumeriah beach road (although at one end) with lots of restaurants! It was a couple of minutes walk to the pretty marina. Taxis to Dubai city centre were very cheap (about £5 in the day, £10 at night) and only took 10 minutes.
I would recommend this hotel to anyone who was thinking of staying in the Jumeriah beach resort.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jembalou about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 13, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was very happy to hear that your stay with was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Amwaj Rotana
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Additional Information about Amwaj Rotana

Also Known As:
Amwaj Rotana Hotel Dubai
Amwaj Rotana Hotel
Address: Jumiera Beach Residence | P.O. Box 86834, Dubai 86834, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#78 Business Hotels in Dubai
#94 Luxury Hotels in Dubai
Price Range: $$
Hotel Class:5 star (5*)
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