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All 452 Dubai hotels

Amwaj Rotana: Traveler Reviews

5.0 of 5
Jumiera Beach Residence | P.O. Box 86834, Dubai 86834, United Arab Emirates
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Amwaj Rotana
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84%
Ranked #97 of 452 hotels in Dubai
Most recent review
4 of 5 stars Reviewed January 13, 2013
hyperb0le Cleethorpes, United Kingdom
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414 reviews from our community

Traveler rating
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185
 
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Business
60
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cleethorpes, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“lovely hotel”
4 of 5 stars Reviewed January 13, 2013

Spent an excellent few days at the Amraj, What a lovely hotel - made so by such lovely helpful staff. Clean spacious room, useful balcony - and yes there is a carpark to look across but it did not spoil our stay. There are occassions when you wait for a lift - but you can do that anywhere! Really worth a look.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask hyperb0le about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 16, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was delighted to hear that your stay with was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai Thank you very much for staying at Amwaj Rotana Jumeirah Beach-Dubai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
“Beautiful hotel if it didnt have a bed big problem”
2 of 5 stars Reviewed January 10, 2013 via mobile

I stayed in this hotel from 29th Dec to 1st of Jan.
The location of the hotel is perfect as it is less than 30secs from the beach,although you do have to walk through a car park to access it. The staff were amazing and always very helpful
Room was made everyday to the highest standard
But.....
Only problem was there was bed bugs in the mattress...
I thought it was a fly that had bitten me in the first night so didnt take that much notice as I'm not a fussy person but by the end of my stay I was covered with bite marks. Again didnt make nothing of it until I got back and visited the docs to confirm that they where bug bites..
I would stay in this hotel again for the service but would recommend other guest to take insect cream just in case...

  • Stayed December 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dubai-lover123 about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 16, 2013
Dear Guest,

First and foremost, thank you for choosing to stay in our hotel during your recent visit to Dubai and for taking the time to address your feedback.

Your complaint came to us as unexpected as none of the other guests had reported a similar problem before and after your stay. Rest assured, I have noted all your comments and I am pleased to inform you that each of your points were certainly taken on board and discussed with the relevant departments.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again for your feedback and I look forward to welcoming you in our hotel in the not too distant future.


Yours sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
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England
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Excellent Hotel in fab location!”
5 of 5 stars Reviewed January 10, 2013

We stayed in this hotel for three nights in Dubai. The service was excellent from the moment we arrived and all member of staff were very helpful! The rooms were spot-lessly cleaned every day.The hotel had a gorgeous pool and several restaurants, although we did not dine at any of these, due to being out most of the days. Very close to the beach and right on the Jumeriah beach road (although at one end) with lots of restaurants! It was a couple of minutes walk to the pretty marina. Taxis to Dubai city centre were very cheap (about £5 in the day, £10 at night) and only took 10 minutes.
I would recommend this hotel to anyone who was thinking of staying in the Jumeriah beach resort.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jembalou about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 13, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was very happy to hear that your stay with was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“I am glad I stayed at the Amwaj Rotana, Dubai”
5 of 5 stars Reviewed January 9, 2013

Please read this honest review and don't be put off by other negative reports of waiting too long for lifts or having to walk over a car park to get to the beach.
Dubai is a fantastic destination for a wonderful holiday. I am really glad we chose this hotel which is in a central location. We were upgraded to a premium room on arrival which was a lovely room with view over the sea and Atlantis, varied and plentiful breakfast and evening meals which would suit all tastes, excellent maid service daily and very nice toiletries. Staff always aim to please, very pleasant and reception are really helpful - advised us it was cheaper to book on line to visit the Burj Khalifa than to go along and buy a ticket. A tip for you when going to visit this building you enter it via the top of the shopping mall. The hotel is located next to lovely clean sandy beach but unfortunately no sun beds, and also 2 mins to picturesque marina, a lovely place for an evening stroll. The famous JBR walk is immediately outside the hotel. The metro is about 10 min walk from hotel and is a great way to get about, you can buy a day pass and use it for the bus as well but taxis are also really cheap.
The hotel has a lovely pool but it is in the shade for part of the day but who cares when the beach is 2 mins away!
I cant fault this hotel and will definitely stay here when I visit dubai again.
Thanks to all hotel staff for making this a very memorable holiday.

Flo - Whitley Bay

Room Tip: We had a lovely view on floor 9, a higher floor may have been more preferable.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Rosie876 about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 13, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was very pleased to hear that your stay with was both comfortable and enjoyable.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.


Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Excellent stay in this lovely hotel”
5 of 5 stars Reviewed December 29, 2012

I love this hotel purely because it is in a fantastic location on jumerah beach walk and has stunning views across the bar garden. The staff are excellent greeting you as you arrive and opening the door every time you enter and leave. I agree with the previous review Don the dining manager is excellent. Only a few negatives to note 1) the lifts can be very time consuming especially if your in a rush. 2) wi fi only available for a premium. Otherwise this hotel ticks all the boxes. I arrived on the 23rd Dec and stayed for five days along with three friends. Feedback from them was also very positive. It's very lively around the hotel on an evening being on Jumerah beach with plenty of places to eat.

Room Tip: Rooms on 5th floor will give you an excellent view across the garden and sea.
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Evolution72 about Amwaj Rotana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmwajRotana, General Manager at Amwaj Rotana, responded to this review
January 6, 2013
Dear Guest,

I would like to thank you for choosing the Amwaj Rotana Hotel and I was pleased to hear that your stay with was both comfortable and enjoyable.

With regards to our elevators, unfortunately, the building was designed with only 3 elevators installed. We are in constant communication with the elevator service provider to increase its speed which is the only alternative we can provide at the moment.

It is our goal to maintain the highest standards of service to all our guests and we appreciate you having taken the time to write to us. It is only from feedback such as yours that we are able to improve our facilities and services.

Thank you once again and we do look forward to have the pleasure of welcoming you and your guests to our hotel in the not too distant future.

Yours Sincerely,

Timur Ilgaz
General Manager
Amwaj Rotana Jumeirah Beach-Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Amwaj Rotana

Also Known As:
Amwaj Rotana Hotel Dubai
Amwaj Rotana Hotel
Address: Jumiera Beach Residence | P.O. Box 86834, Dubai 86834, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Business Hotels in Dubai
#89 Luxury Hotels in Dubai
Price Range: $$
Hotel Class:5 star (5*)
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