I have been staying here for the last 4 months (August, September, October and November 2014) and I must say the service has been professional and the staff members go the extra mile to ensure I am comfortable. All the staff members have good communication skills which has helped, especially when I do not speak or understand Arabic.
The staff members [Nicholas, Izar, Jakir, Caroline, Ghel, Jerome, Micheal] in the restaurant (Zaytoun - 5th Floor) have been very friendly and ensured that I am happy all the way with the meals served. Having stayed here for quite a long while, they have gone the extra mile to serve me meals off the menu which rarely happens in most restaurants that I have visited.
This is a home away from home for me. I will recommend this hotel to anyone coming to Dubai. Fantastic service all the way.
- Official Description (provided by the hotel):
- Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer CafÃ©, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafÃ©s, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more less
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- Also Known As:
- Crowne Plaza Dubai Festival City Hotel Dubai
- Dubai Crowne Plaza