The Crowne Plaza has everything a long distance traveller could wish for. The rooms are generous and well appointed with comfortable beds & office desk arrangement. Block out curtains are generous and allow weary travellers a chance to rest well. A treat which I was impressed with is the "sleep" lavender products left on the pillow. Was a little sceptical but had 2 beaut nights sleep - usually don't sleep so well in strange beds. The hotel is an easy ride from the airport, love the location overlooking the creek with the very inviting pool/lounge area. Another huge benefit is the ease in which you can walk through the inter-connecting walkways through the Inter-Continental next door on your way to the Festival City Mall and variety of restaurants to enjoy overlooking the creek.
Our experience at this hotel was a little varied, however, overall the attentive, welcoming & professional staff are no doubt this property's greatest asset.