I bought the tickets online as is it much cheaper and the tickets get sold out quickly. The entrance is on lower ground n Dubai mall - near the food court. Give yourself time to get there as we initially got lost and found our way by asking around. People are very friendly and helpful. Redeeming the tickets is very easy if u have the confirmation code. Entrance into the Burj Khalifa takes long as there is security clearance. The facts around the actual building is amazing. The lifts are really quickly and takes less than 1 minute to get up to the observation deck. Overall it was a good experience. Views from the top are amazing.
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