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“Nice View” 4 of 5 stars
Review of Tamani Hotel Marina

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Tamani Hotel Marina
4.5 of 5 Hotel   |   Dubai Marina Dr | PO Box 215855, Dubai 215855, United Arab Emirates   |  
Hotel amenities
Ranked #254 of 474 hotels in Dubai
Istanbul, Turkey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice View”
4 of 5 stars Reviewed May 17, 2014

really enjoyed my stay. stayed here 5Nights with beautiful city and sea view. Breakfast also good. staff was very helpful, main thing is location as many places are on walking distance, JBR, Marina Club ufffh, really enjoyed :).

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Beirut, Lebanon
1 review
5 of 5 stars Reviewed May 12, 2014

We stayed at this hotel last week and it was wonderful. The staff was very attentive especially Dimple at reception and Lester in the restaurant. It was clean and relaxing. Very well located and you can take the metro from a station near by. If you dont want to walk to the station the cab ride is only 10 Durhams. I would recommend this hotel as it offers free wifi and the breakfast is fantastic. They refilled our room with water and tea and coffee daily and we were visited by staff more then once to make sure we had everything we needed

Thanks for having us at your hotel.

Room Tip: We stayed in a two bedroom on the 40th floor . the view was fantastic
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 8, 2014

We stayed for a week with two kids , the location is great , stayed in a 2 rooms flat , which was spacious and very clean, really well equipped .
In addition the receptionists are very friendly , they made friends with my niece , the room service us quick and attentive in addition house keeping made great efforts
I'de definitely stay in this hotel again.
No guaranteed valet service however parking is easily accessible and you always find spots easily .

Stayed May 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed May 3, 2014

If you are considering staying at this place keep in mind paper thin walls if the guests next door want to party through the night.

When I arrived at Tamani I thought that this hotel would be great to stay at. First problem was the miscommunication that I had to pay in full before I was even suppose to checkin. I was told I could not checkin before they took all the money from my credit card. It was a very confusing process because the employee kept jumping around on the reasons of paying upfront while at other hotels I normally pay at checkout.

I couldn't checkin to the room since I arrived around 12 so I decided to use the pool. When I reached the pool area there were very few loungers, but an employee searched around and brought out two lounge chairs.

After the pool I was able to checkin and found the room semi-clean. There were crumbs on the tv stand in my bedroom, and no hand towels in any of the four bathrooms. The beds were at least clean and comfortable.

Later in the evening when I got home from an evening out, around 12 am, the room next door was having a party that could be heard through my bedroom wall. I called the duty manager who went up to talk to the guests, who turned down the music and proceeded to call my room to ask us if we complained and if they could turn the music up. Around 2 am I was woken up again by the party next door, and had to call the duty manager again. I could not sleep in my room due to all the yelling and loud music from the guests next door. When I complained at checkout the manager was not accommodating. He blamed the guests poor behavior due to the fact they were from Saudi Arabia, but not because they were rude guests. I was offered a late checkout even though though the manager knew I was already checked out of the room and had my bags in the car. He clearly did not want to fix the situation of the loud guests. He then offered a discount on my next room rate but I informed him I would not come back.

Even if this hotel is a steal I will choose to stay elsewhere and pay more for quality.

Stayed May 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welawa, General Manager at Tamani Hotel Marina, responded to this review, May 4, 2014
Dear Valued Guest,

Thank you very much for staying at our hotel and for writing this review.

At the very outset my regret for all the inconvenience and annoyance caused to you during your stay, we are sorry for the experience.

Regarding above feedback, we took an action immediately regardless of nationality. The security officers are aware of this and personally went to give several notice to the guests party next door and call the police to make the guest adhere on the “Guests policy and practice” in the hotel.

I totally disagree with you when you said that we did not take an action, rather than this, we gave you an offer as a gesture of our hospitality to have a pleasant stay which refused all of them.

Please be fair to give comments and ask if any action has been taken. The hotel will not mention to you but internally we would only want our guest to have a pleasant stay.

Hope that you will still give us another opportunity to change this perception to a positive experience.

My team and I look forward to your continued visits in the future and we take this opportunity to assure you to take all measures necessary to ensure a comfortable stay for all guests, at all times.

If I can be of assistance, please don't hesitate to contact me directly on the below email.


Yours sincerely,

Walid Al Awa
General Manager
walid.alawa@tamanimarina.ae
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 3, 2014

Well, it is my 10th time in Dubai. I need to say the location is good for this hotel, everything was fine for the price I paid (around 120-130 usd/day). One thing I still do not understand is why they hold my money and what they charged me for 110 DHS? If someone from the hotel is reading this, I want to hear the answer please. I checked in the hotel on April 14th (stay was fully paid up)
and was asked to give my credit card upon arrival which I should not have done and very sorry I did it… They blocked 600 AED and told me it will be released on the day I check out… When I checked out I paid tax and left… Now it is 2 weeks since I left and my money are still blocked which I will act for with my back for sure after public holidays. Moreover, on 19th April I was charged 110 DHS more… what for? I do not know…

Little things, but makes me mad… Bad experience… never come back. Recommend NOT TO give credit card to this hotel staff. It is not safe. I read the comment on trip advisor before about it bit did not believe it it true..

  • Stayed April 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welawa, General Manager at Tamani Hotel Marina, responded to this review, May 4, 2014
Dear Valued Guest,

Warm Greetings from Tamani Marina Hotel!

Thank you very much for staying at our hotel and for writing this review. It is disappointing that your enjoyment was impacted by credit card issues.

It is a normal practice in Dubai and all the hotels around the world to get an extra amount that can cover any paid extra services in the hotel.This extra amount, if not utilized should go back to your credit card based on your bank not under hotel responsibilities.

On the other hand, 110 Dhs charges was collected by the Hotel under Dubai Government’s Executive Council Resolution No.2 of 2014, this fee – titled “Tourism Dirham” – will be collected at check-out by the hotel establishment and will be charged on a per bedroom, per stay. This is a mandatory fee from Dubai Department of Tourism and Commerce Marketing (DTCM) payable at the Hotel reception.

We assure you that it takes 2 to 3 weeks to return the money back to your credit card depending on how fast the banks handle the refund request. Generally you will receive it as above mentioned.

We understand that all is now resolved and funds released. We hope you will have another opportunity to stay with us when you are next in Dubai and please contact me at that time so that we can oversee your stay.


Yours sincerely,

Walid Al Awa
General Manager
walid.alawa@tamanimarina.ae
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 1, 2014 via mobile

The hotel actually looks quite nice from the outside and the marina location is OK. The rooms however are old, smelly and very noisy. One of those experiences when you book on Hotwire and you're really happy you paid that little.

Service at breakfast was quite good though

Stayed September 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
welawa, General Manager at Tamani Hotel Marina, responded to this review, May 4, 2014
Dear Valued Guest,

Thank you for sharing your comments on our hotel with TripAdvisor, it is only through our valuable guests’ feedback that we can maintain and improve our level of customer service that we aspire to have.

It is to our regret that part of your stay was not up to your expectation; the hotel is not so old and we did partial renovation of the hotel last year. It is not fair to say that the hotel is old but it’s up to your personal experience and expectation.

The room you’ve been stayed is a two star category which was also mentioned clearly in your reservation engine.

I do hope that this occasion will not deter you from returning to Tamani Marina Hotel at some point in the future.

At such time if you can be as kind to contact me on the below email for your next visit to Dubai I will personally ensure that your stay is comfortable and memorable.


Yours sincerely,

Walid Al Awa
General Manager
walid.alawa@tamanimarina.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 29, 2014

The Hotel is in Marina, walking distance from Le Meridien and Barasti Bar (And beach club). Also JBR Walk is very close by. The rooms are very big, what will make long stays comfortable. No balconies available. Nightlife close by is the best of Dubai.

On the negative side: There is no alcohol or bars available in the Hotel. Also (This is not Hotel's fault) is in the middle of a never-ending construction road, which makes the surroundings almost inaccesible by foot.

Summary: If you are looking for something well located, with no ridiculous prices, ample rooms, and you are willing to look for the fun/entertainment/restaurants "outside" the Hotel, is the IDEAL choice.

Room Tip: Chose high floor room, amazing views.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Tamani Hotel Marina

Address: Dubai Marina Dr | PO Box 215855, Dubai 215855, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#85 Spa Hotel in Dubai
#178 Luxury Hotel in Dubai
#254 Top resorts Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Tamani Hotel Marina 4.5*
Official Description (provided by the hotel):
Overlooking the Palm Island, the five star business and leisure hotel has the distinction of being the first Islamic all-suites hotel in Dubai. Located right at the heart of the commercial business hub of Dubai Marina it offers a sought after landmark for stylish meetings, and a sanctuary of relaxing vacation trips.Each of our business hotel 55 storey’s evokes a unique breathe of the Palm and Marina Waters, epitomizing nothing but discrete luxury, make it your perfect choice for hosting successful meetings, business gatherings or enjoying a leisure trip.Our warm, relaxed atmosphere embraces the distinctiveness of Dubai’s local culture. Combined with the variety of services offered, it is easy to create your own unique, memorable experiences.Come and visit Tamani Hotel Marina in the heart of the prestigious modern area of Dubai ... more   less 
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Also Known As:
Tamani Hotel Dubai

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