We stayed at this hotel during our family vacation in the last 2 weeks this October and I can say that this place completely lived up to our expectations! It is very rare to find a hotel that matches what you see on promotional photos when you are booking your trip but this one really did.
The apartment was clean, nice and well serviced. It's located within walking distance of the Mall of Emirates and its adjacent metro station, so you can easily get where you need to. Don't believe the reviewers that say that it's in the middle of the desert with nothing nearby. Mall of the Emirates is one of the larger malls in Dubai and you can find everything there: restaurants, shops of all sorts, pharmacies supermarket, cinema and its own ski dome! There are plenty of places to eat nearby and if those aren't enough, you can always get a taxi and go somewhere else. There is a small convenience store and a small cash-and-carry nearby too, so you can always stock up on drinks and snacks if you need to.
The staff at the apartment are very nice and helpful. I particularly liked the guy at the door. You will always get a friendly smile from him, which is nice.
I will be very happy to return to this place and would recommend it to others.
The only small reason why I am giving it 4 stars rather than 5 is because the housekeeping in our apartment was a little bit hit and miss: we are the family of 3 people but, for some reason, only got 2 towels and my son's bedding wasn't always changed every day. Also the sofa bed in our room is a little bit dated and needed replacing.
The only other feedback I have is about the rooftop pool. The pool area is quite limited and the hotel capacity far exceeds the number of people it can accommodate, which is a little bit of a problem for sun-hungry Europeans :). The minibar located on the roof, on the other hand, was almost never used to full capacity but occupies a considerable space next to the rooftop pool. Perhaps it is worth revisiting the use of roof space and somehow reducing the bar area or even relocating it to the upstairs reception, where people get their towels, in favour of adding more sun loungers. Or maybe getting slightly smaller sun loungers to increase the number that the area can take?
If something can be done about this, then this hotel will be perfect!
- Official Description (provided by the hotel):
- Centrally located within walking distance to the Mall of the Emirates, Ski Dubai and the Metro. The hotel offers 142 fully furnished spacious one and two bedroom apartments ideally suited for both corporate clients and discerning leisure guests. ... more less
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