I arrived at this hotel less than a week ago, and I'm booked in until the end of December 2008.
The staff are all very friendly, courteous and helpful. Nothing is too much trouble.
The rooms are standard decor, with comfortable beds, a decent desk/workstation area, and a very soothing power shower.
Breakfast is slightly disappointing (probably because I'm booked in here for so long - the same limited choice for so many days!!!). There's a choice of breads, cereals, yoghurts, cheese, cold meat, and fresh fruit, plus juices and hot drinks (when the coffee machine hasn't broken down).
The hotel is not in the best of locations, and it is sometimes difficult to get a taxi, even if you ask reception or security to call you one (I waited for 45 minutes today, then gave up).
My biggest gripe is the internet access and the way it is charged. I bought 24 hours access - logged on and sent a couple of emails, then logged off the internet, all as per the compulsory pop-up box. I went to the bar for a couple of drinks before returning to my room. When I logged back on, the "meter" advised that I had only 21 hours and 45 minutes left, even though I'd only been on for 15 minutes earlier that evening. What is the point of having a button that says "Log off the internet" if, in fact, it does not stop the clock from counting down?? Come on guys, you must be able to offer your customers a better deal than this.
I'd welcome the opportunity to discuss this face to face with Mark (the General Manager).