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“Good for knowledge village” 4 of 5 stars
Review of Holiday Inn Express Dubai-Internet City

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Holiday Inn Express Dubai-Internet City
2.0 of 5 Hotel   |   Tecom Zone, Knowledge City | PO Box 282647, Dubai, United Arab Emirates   |  
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Ranked #190 of 509 Hotels in Dubai
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Good for knowledge village”
4 of 5 stars Reviewed July 7, 2013

Did not expect much but was very pleased it is a 2 star but I would say 3 1/2 star. Basic but clean and tidy. Staff are very polite and the security staff chatty and helpful. Laundry is a bit expensive but the bar next door has a great view and food is lovely

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walidkhaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, July 9, 2013
Dear Dodgym5,

Thank you for your time writing this review of our hotel.

We are happy to read that you had a good stay and enjoyed our bar and food.

Please let us know when you will back in town!

Best regards,

Walid Khaled
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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430 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Warsaw, Poland
Level Contributor
4 reviews
3 of 5 stars Reviewed June 29, 2013

I've been there for two weeks in October 2012.
It's a good localisation. Quiet and clean hotel.
Very nice staff.
There is even fitness room. But there is no swimming pool.

Somethimes happened that staff forgotten to fill bottles with soap and shampoo and there was a need to call reception.
Very old TV set (no LED or plasma). Very old fasioned fernitures.

Safe in the room.
Free WiFi and LAN

Room Tip: I had a room in the front of the hotel but it was very quiet.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walidkhaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, July 9, 2013
Dear

Thank you for your review about your stay in October 2012.

We are glad you had a good stay!
It has been almost one year of your stay and I must tell you lots have changed. We would love to have you back soon and let us know your thoughts of the improvments we've gone through.

Best wishes.

Walid Khaled
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 28, 2013

I only stayed here for a night because I had to be in the DIC area the next morning. Arrived quite late and check-in didn't take that long. The room was very basic, but comfortable for a short stay, and with such a reasonably low price (by Dubai standards), it may be worth considering staying here longer for just a place to sleep if you are out all day. Breakfast was included, although somewhat limited choice. Location is good within walking distance to the metro station. The only issue I had was that there are no normal public taxis waiting near the hotel and I had to use the "hotel taxi" which cost more. Best to just walk out to the street to find a taxi.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walidkhaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, July 2, 2013
Dear Jip79,

Thank you for sharing your experience on Tripadvisor.

We are glad that you had a good stay and our location did suit your meeting place in DIC.

Looking forward to your next visit.

Kind regards,

Walid Khaled
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 24, 2013

I stayed in this hotel with my business colleagues for 4 nights and it was convenient for purposes of our meetings. Upon arrival we were asked to pay 200 dirhams for security which took us by surprise. However, if you are going to Dubai for pleasure then it is not a convenient location due to the distance from the shopping malls etc. The breakfast was not that exciting and felt like being in university. The Vista restaurant on the 5th floor was a lovely place to hang out in the evenings with great views of the city lights.
The rooms are decent and beds comfortable. The corridor was musty due to aged carpet.
For the price it is not a bad choice. Some staff were friendly too but not all.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walidkhaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, June 26, 2013
Dear Caroline294207,

Thank you for sharing your experience with us. We are indeed a good value for budget hotel offering you complimentary limited buffet breakfast, free basic internet.
Deposites are collected upon check and and refunded back at your departure.

We are located 10 minutes to most luxurios areas of Dubai , from Burj Al Arab, Madinat Al Jumeirah, the Palm and many other attractions. I am sorry that you didn't know about them....Thank you for lettings us know about Vista and the staff and hope we see you again.

Kind regards,

Walid Khaled
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Doha
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 17, 2013 via mobile

I stayed in this hotel for business in Dubai Internet City, it is the first HIEX in Dubai, the hotel is outdated, rooms are smelly, I don't recommend anyone to stay here.
Although it have the best location if you are visiting Internet City or Knowledge Village.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walidkhaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, June 22, 2013
Dear khalid606,

First of all, we would like to apologize for the less than satisfying stay you had. Occurrences like this are not normal. I am proud to say we have gone through many improvements to enhance our guests rooms. We also have a lot more upgrades in store to roll out very soon.

We do hope you give us a chance to show you the changes we've made. We look forward to providing the excellent level of service you and every guest deserves.

Best regards,

Walid Khaled
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2013

Located right next to KNowledge village Block 2/3, this is the perfect location for students visiting university campuses or doing exams like CPA, IELTS etc Also businessmen plannig to have meetings in knowledge village/internet city can benefit a lot from the location. The staff is very friendly and helpful although they dont do wake up calls. Room was clean and the bed and pillows were comfortable. There is no swimming pool but there is a gym on the first floor, not that well equipped but good enough for an early morning cardio session. They have a good breakfast buffet thats lasts between 6:30-9:30. The location is not suitable for tourists who are planning to have a good night life. Even though the metro station is a couple of Kilometres away it would not be preferable as walking in Dubai heat during summers can get pretty rough. Overall a wonderful place to stay if you're in town to do business/studies.

Room Tip: Book in advance to get a room as they are usually full. On my visit I met four different receptionis...
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walidkhaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review, June 22, 2013
Dear Mohammad Zubair S,

It is with great pleasure reading your details review. We are very happy to know that you had a good experience with us.

Hope you have done well in your tests too, We'd like to thank you for review and looking forward to your come back.

Kind regards,

Walid Khaled
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
Level Contributor
4 reviews
3 of 5 stars Reviewed May 30, 2013

I always stays in this Hotel when i come to Dubai. the location is covenant as it is just 5 min. from our office. the prices are great and the rooms are clean and quite. If you are looking for a decent clean place to stay in Dubai Internet City, Media City or Knowledge village; this hotel is for you. The prices are unbeatable.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Dubai-Internet City, responded to this review, June 17, 2013
Dear Bassel_T,

Thank you for taking the time to post your comments. I am delighted to read that we have continuously hosted you when you are in the area and you find our location to be convenient. It is hugely motivating to receive positive feedback like this from our valued guests like you.

Once again, many thanks for the review and we hope to host you again soon!

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Dubai-Internet City

Address: Tecom Zone, Knowledge City | PO Box 282647, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#135 Romantic Hotel in Dubai
#156 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Dubai-Internet City 2*
Number of rooms: 42
Official Description (provided by the hotel):
Welcome to Express by Holiday Inn Dubai-Internet City. The Hotel is located in the heart of a major business district in Dubai incorporating Knowledge Village, Internet City and Media City.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway and being close to the largest mall in Dubai Mall of the Emirates, the rapidly developing Dubai Marina and Jumeirah Palm, offers our leisure travellers a variety of activities to choose from including shopping, skiing, dinning, entertainment and many more. Express by Holiday Inn Dubai-Internet City is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek .Express By Holiday Inn Dubai-Internet City features 244 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities.Express by Holiday Inn Dubai-Internet City is committed to offer guests the best product combining convenience of location with the quality and value for which Express by Holiday Inn brand is famous for around the world. ... more   less 
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Also Known As:
Holiday Inn Express Dubai-Internet City Hotel Dubai
Holiday Inn Dubai

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