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“Very nice hotel with friendly staff” 4 of 5 stars
Review of Flora Park Deluxe Hotel Apartments

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Flora Park Deluxe Hotel Apartments
4.0 of 5 Hotel   |   Port Saeed Road, near Deira City Centre | Deira, Dubai 114166, United Arab Emirates   |  
Hotel amenities
Ranked #64 of 487 Hotels in Dubai
Qatif, Ash Sharqiyah, Saudi Arabia
2 reviews
2 helpful votes 2 helpful votes
“Very nice hotel with friendly staff”
4 of 5 stars Reviewed March 21, 2013

The apartment was spacious and the furniture was clean and in a good condition. I didn't visit any of the restaurants in the hotel. For those who care about the gym, I would say it is very small but not bad in terms of the equipment.

The location of the hotel is very near to Deira City Center and the Metro Station. The staff were very cooperative and friendly and I would recommend this hotel to my friends and family.

Room Tip: Choose one bed room apartment if you have only one child. If you have more then I would recommend go...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShebinHassan, Owner at Flora Park Deluxe Hotel Apartments, responded to this review, April 5, 2013
Thank you for taking the time to post your lovely feedback on the Flora Park Deluxe Hotel Apartments following your recent stay, and I am glad to hear that you liked our supportive and friendly staff, our spacious recently refurbished apartments, and its cleanliness. We take great pride in our Serenity Fitness Health Club which is equipped with the latest state of the art Plurima Technogym multi station machine and we will be adding two new latest TechnoGym Treadmills (in another two weeks time) to the collection which is used by many luxury hotels in the world..

We do hope we will have the pleasure of welcoming you back to The Flora Park Deluxe Hotel Apartments on a future visit.
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705 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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Seria, Brunei Darussalam
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 21, 2013

Nice and spacious apartment complete with kitchen, 2 bedrooms and launderette.spacious living room.
The TV was not working well...they should ensure the room amenities are servicable before checking in their customer.
There are flies and mosquitoes in the room..when we reported the matter the maintenance personnel accused us of opening the balcony door thus letting the flies and mosquitoes in..in which we didn't ...after spraying the room ...the present of flies and mosquitoes still prevails though not in large number but enough to ponder how a big hotel like this can't do a proper control of the matter.
Location is near to Diera City center .Hotel airport transfer service was excellent..the limo driver was very friendly and helpful...
Just for a note: we never did open the balcony door at all during the stay....

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShebinHassan, Owner at Flora Park Deluxe Hotel Apartments, responded to this review, April 3, 2013
Thank you for taking the time to share your experience on TripAdvisor. Your valuable feedback is gratefully received, as it assists me in monitoring the service we provide and helps me seek to find improvement wherever necessary.

We appreciate that you bring to our attention your dissatisfaction on the issues mentioned in your comments and we regret that these have created a negative impact on your last stay with us.

We deeply apologize for the T.V. signal vulnerabilities which is from our service provider transmissions and not from the T.V. set itself, however we already brought it up to their attention in order to enhance it from their end, we went through an official investigation with the staff who did not handle the matter with you correctly and we have made necessary corrective actions to ensure the best practices in guest engagement are followed without fail

We also liaised with our contracted Pest Control company (one of the leading company in Dubai actively used by many 5 star hotels) to increase their number of visits to our hotel and to use more long term and permanent solutions which will also comply with the safety standards followed by environment friendly and green hotels worldwide.

I am so pleased that you liked our spacious fully equipped apartments, the location and our friendly and helpful staff.

Once again we do apologize for not meeting your expectations and hope that the negative feedback will not deter you from using the Flora Park Deluxe Hotel Apartments in the future.

Thank you for being our guest and for taking the time to post this review of your stay.
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Al Jubail, Saudi Arabia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2013

Excellant location and services also good facilities .
Excellent appartment hotel with large rooms.
Great staff and they are very cooperation.
High response with any call or problems.
Good parking for car and safe place.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 19, 2013
Thank you for choosing Flora Park Hotel Apartment following your recent holiday visit in Dubai.

We greatly appreciate any comments made by our guests which help us in our constant strive to achieve the highest quality of service. We are looking forward to welcoming you soon again.

Warm regards,


Herve Peyre
Cluster General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Veghel
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2013

Location is very good, across the street you,ll find Deira City Center and the metrostation wich brings you quickly to down-town and Jumeirah. Once a day you can use the shuttle to Mamzar beach. We found the time was to short ( leaving at 10.30 and pick-up at 1.30 p.m. )
The appartment was ( one bedroom ) spacious enough for 2 persons. The badroom however to small. We stayed at the 1th floor ( we mentioned our wish for a higher floor upon the reservation but?!!!!!!!!!!!!...........) on the streetside with a vieuw at the construction of a new mosque. Breakfast was ok, simple, no variety.
Swimmingpool was very disappointing, to small and just 10 beds and only a few hours sun in the morning. The Spa however was great, took a combination treatment and it was worth the money, came back totaly relaxed.
The beds were so very hard that each morning we woke up with pain in neck and shoulders and as a result of that, headaches!

On my birthday no extra,s ( I don,t expect flowers or a gift but wishing me a happy birthday would have been nice !! )

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 19, 2013
Thank you for taking the time to write a review on Trip Advisor.

I will note your comments regarding non compliant with your request for higher floor. On this particular day we were fully booked but we will make sure with your special request for your next stay. We already changed the mattress in your room and regarding other guest reviews, I am sure you will agree this was an exceptional case.

Thank you for your comments and we look forward to welcoming you back again in the not too distant future.

Warm regards,


Herve Peyre
Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucerne, Switzerland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

We arrived at the hotel around 10.00 am and despite of the fact the check-in time was 2pm we were given our apartment by 11.00 and with a very friendly Indian Receptionist. This is not the first time we have stayed and it is our preferred hotel.
1 Bedroom apartment is a large and the location of the hotel is ideal because just across the road (50meters) is the Deira City Center Shopping mall and the Day to Day store which offers some excellent value for money.
As usual the hotel staff is very friendly and helpful. They even offered us free airport pick up/drop off service and free WI-FI. On Friday they had a shuttle bus take us to the Mosque. They do have Prayer room on the ground floor for daily use.

Room Tip: Don't choose a room overlooking the swimming pool. Too noisy, especially when kids are swimming...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 6, 2013

Excellent appartment hotel with large rooms. We were family of six (2+4) and very enjoyed the stay in spacious 3 bedroom appartment. Everything very clean, great staff. We also forgot some things in the room and with no problems these were sent to Europe after exchanging few emails with Flora Park employees.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 19, 2013
Thank you very much for your positive feedback regarding your last stay at the Flora Park Hotel Apartments

We was delighted to read that you enjoyed all the services at the hotel. Your kind comments on our team members making you feel very special are much appreciated and will be shared with them.

We are looking forward to welcoming you again.

Warm Regards,
Herve Peyre
Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 24, 2013

This is my fourth time to live in this hotel and I had never experience any problems. Location is excellent and room are very Good. Hotel staff are always helpful. Kitchen appliances need some important items, e. g. Milk boiler etc.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herve P, General Manager at Flora Park Deluxe Hotel Apartments, responded to this review, March 19, 2013
Thank you very much for taking the time to share your experience.

It is always a great pleasure to hear from return guests and we were delighted to hear that you enjoyed your recent stay as much as your previous ones. Thank you once again for your comments regarding the quality of service and we hope to welcome you back soon.

Warm Regards,

Herve Peyre
Cluster General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flora Park Deluxe Hotel Apartments

Address: Port Saeed Road, near Deira City Centre | Deira, Dubai 114166, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Dubai
#59 Luxury Hotel in Dubai
#75 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Flora Park Deluxe Hotel Apartments 4*
Number of rooms: 118
Official Description (provided by the hotel):
Flora Park Hotel Apartment is a classified deluxe hotel apartment located in close proximity to the serene Dubai creek, only 100 meters away from the Deira city centre which is less than a 5 minute walk. It is 2km from the Dubai international airport and an ideal place for business travelers and holiday makers alike. These prestigious fully furnished 118 apartments offer 1, 2 and 3 bedrooms and amenities include fully equipped kitchen, en-suite bathroom for each bedroom, IDD facility and voice mail, Free High speed and wireless internet connectivity, in-room safety deposit box and satellite television. In addition to that 24 hour room service, express laundry and dry cleaning service, all day dining restaurant provides the comfort and convenience of home while allowing you to enjoy the amenities and personalized service. ... more   less 
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Also Known As:
Flora Park Dubai

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