I am staying here for the 4th time within an year and this time I was not pleased and not in a mood to stay once again here. My room was not ready by 2.00pm and I was forced to wait. Instead of 1 bed room flat I was allotted 2 bed room flat and told it was an upgrade. I dont find anything fascinating especially when staying alone 2 bed room flat is not superior than 1 bed room one. In star hotels we get upgrades with bigger rooms and more comforts, which is really an upgrade. I was sharing my room with insects and I was told the same thing by my European supplier who was also staying there. They have bath tubs with out plug to store water in the tub and I searched in both rooms and hence there is no provision to bath in tub. I don't find any issue with reception and service, may I knew most of them. This is the high time for the management to make arrangements for the insects/cockroaches and maintain the rooms.

Absolutely disgusting, the service and managers are rude. We had to move rooms 3 times, my wife was bitten all over and I couldn't sleep properly. The is no view at all, the bathroom was horrible and the room was 30 years old with a dirty stained rugg that's never been vacuumed.
The location off Bank Street is incorrectly advertised with a wrong picture!!!
2 English tv channels, what a joke!!!
Better value at Ibis or holiday in, don't waste your money.

We stayed at the apartment earlier this month, with my parents & kids. The 2 bedroom apt unit is large enough for all of us without feeling it is overcrowded. The kitchen is fully equipped with basic cooking utensils & has a washing machine as well as a fridge. There are plenty of closet space & the rooms are spacious.

Rose Garden is located right behind the Burjuman Mall with a small groceries store nearby. There's plenty of taxi in the area & the metro station around the area. The free internet service is definitely a plus as most of the places in Dubai charge for it.

However, what impressed me the most is the level of service provided. The bell boy was very helpful when we arrived at 10 pm & the housekeeping department fulfilled all our request no matter what time it was. The front office personnel provided top-notched service as well.

Although the price of the apartment is comparable with the other apartments in the area, the service provided by them is what separates it from the rest. We definitely will stay there again.

We stayed at Rose garden hotel apartment for 9 nights in this september with my fiance and my mother. I start this review with what made me and my fiance really disapointed at the beginning. When we arrived to the hotel, so the receptionist asked my fiance, about our marriage status, and asked for marriage certificate, because we stayed in one room. I found this really disrecpectfull, and not proffesional. I think somebody that chose to work in such a city as Dubai, should be open mind person and keep his religious ideology for himself, and respect the others, especially guests that are paying for this service. So if you are not married, i advice you all not to go to this hotel apartment because they may put you in this very unconvinient situation. And also till the time of our check out nobody apologize for the rude behave of this receptionist. We like the large clean apartment, lot of tv channels, kitchen equipment also satisfactory. We had two bed room apartment and each room has own bathroom, and own AC, so we were satisfied from this point. The cleaning service was really nice, every day they clean the room properly, and they were really polite and kind. The swimming pol is up the hotel on the roof, it is not too much big, but we count with that, and it was enough for relaxing swim. The hotel and also swimming pool area is very silent and calm, so its for clients that prefer this type of relaxing holidays. There is a small sauna in the hotel, and its seperated for men and woman. The hotel location is fine, behind bur juman shopping mall, so it takes you 3 minutes to go there walking. Also taxi service is fine, just call reception and they manage this for you in 5 minutes. Metro station is within 10 min of walking as well as the bus stop.