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Rose Garden Hotel Apartments - Bur Dubai: Traveler Reviews

3.0 of 5
Behind Burjuman Shopping Mall/Citi Bank | Bur Dubai, Dubai 44401, United Arab Emirates
Hotel amenities
Rose Garden Hotel Apartments - Bur Dubai
Ranked #163 of 452 hotels in Dubai
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60 reviews from our community

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Traveler rating
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Maryhill
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Excellent Location & Very Good Amenities”
4 of 5 stars Reviewed November 28, 2012

Friendly, knowledgeable & courteous staff from time of booking to checkout. Location is ideally situated with easy access to all parts of Dubai - great starting point to tour the city. Easy 15 min drive from airport; 2 min walk to BurJuman shopping mall & key stop for tour bus; near Dubai Metro transit lines.

Large rooms with self catering amenities - desk, WiFi in room (free), king size bed, kitchenette & washer & dryer. Suited our 4 night stay perfect (and we had a 'small room').

Dubai is spread out and not a walking city so we found the Rose Garden to be ideally located to reach all areas - old city, creek & new city.

Room Tip: We had a 1st floor room so our view was of surrounding buildings - higher floor room may provide a v...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“VALUE FOR MONEY”
3 of 5 stars Reviewed November 19, 2012

I am staying here for the 4th time within an year and this time I was not pleased and not in a mood to stay once again here. My room was not ready by 2.00pm and I was forced to wait. Instead of 1 bed room flat I was allotted 2 bed room flat and told it was an upgrade. I dont find anything fascinating especially when staying alone 2 bed room flat is not superior than 1 bed room one. In star hotels we get upgrades with bigger rooms and more comforts, which is really an upgrade. I was sharing my room with insects and I was told the same thing by my European supplier who was also staying there. They have bath tubs with out plug to store water in the tub and I searched in both rooms and hence there is no provision to bath in tub. I don't find any issue with reception and service, may I knew most of them. This is the high time for the management to make arrangements for the insects/cockroaches and maintain the rooms.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ops
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
“This is not the correct picture !!! The place is riddled with lice and roaches. STAY AWAY!!!”
2 of 5 stars Reviewed October 23, 2012 via mobile

Absolutely disgusting, the service and managers are rude. We had to move rooms 3 times, my wife was bitten all over and I couldn't sleep properly. The is no view at all, the bathroom was horrible and the room was 30 years old with a dirty stained rugg that's never been vacuumed.
The location off Bank Street is incorrectly advertised with a wrong picture!!!
2 English tv channels, what a joke!!!
Better value at Ibis or holiday in, don't waste your money.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Jubail, Saudi Arabia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“great location, outstanding service”
5 of 5 stars Reviewed October 13, 2012

We stayed at the apartment earlier this month, with my parents & kids. The 2 bedroom apt unit is large enough for all of us without feeling it is overcrowded. The kitchen is fully equipped with basic cooking utensils & has a washing machine as well as a fridge. There are plenty of closet space & the rooms are spacious.

Rose Garden is located right behind the Burjuman Mall with a small groceries store nearby. There's plenty of taxi in the area & the metro station around the area. The free internet service is definitely a plus as most of the places in Dubai charge for it.

However, what impressed me the most is the level of service provided. The bell boy was very helpful when we arrived at 10 pm & the housekeeping department fulfilled all our request no matter what time it was. The front office personnel provided top-notched service as well.

Although the price of the apartment is comparable with the other apartments in the area, the service provided by them is what separates it from the rest. We definitely will stay there again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
1 review
3 helpful votes 3 helpful votes
“Good accomodation, not satisfactory reception service”
3 of 5 stars Reviewed September 27, 2012

We stayed at Rose garden hotel apartment for 9 nights in this september with my fiance and my mother. I start this review with what made me and my fiance really disapointed at the beginning. When we arrived to the hotel, so the receptionist asked my fiance, about our marriage status, and asked for marriage certificate, because we stayed in one room. I found this really disrecpectfull, and not proffesional. I think somebody that chose to work in such a city as Dubai, should be open mind person and keep his religious ideology for himself, and respect the others, especially guests that are paying for this service. So if you are not married, i advice you all not to go to this hotel apartment because they may put you in this very unconvinient situation. And also till the time of our check out nobody apologize for the rude behave of this receptionist. We like the large clean apartment, lot of tv channels, kitchen equipment also satisfactory. We had two bed room apartment and each room has own bathroom, and own AC, so we were satisfied from this point. The cleaning service was really nice, every day they clean the room properly, and they were really polite and kind. The swimming pol is up the hotel on the roof, it is not too much big, but we count with that, and it was enough for relaxing swim. The hotel and also swimming pool area is very silent and calm, so its for clients that prefer this type of relaxing holidays. There is a small sauna in the hotel, and its seperated for men and woman. The hotel location is fine, behind bur juman shopping mall, so it takes you 3 minutes to go there walking. Also taxi service is fine, just call reception and they manage this for you in 5 minutes. Metro station is within 10 min of walking as well as the bus stop.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
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Additional Information about Rose Garden Hotel Apartments - Bur Dubai

Also Known As:
Rose Garden Dubai
Address: Behind Burjuman Shopping Mall/Citi Bank | Bur Dubai, Dubai 44401, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
#103 Family Hotels in Dubai
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
If you are looking for class, comfort and convenience without compromise, then Rose Garden promises to please you with 56 delightfully furnished studio, 1 & 2 bedroom executive apartments with full service facilities. Strategically Located in Bur Dubai's business area within the shadow of Burjuman shopping mall, 5 minutes away from the Dubai Creek. All the guests at our Hotel Apartment will enjoy the following complimentary value added Leisure facilities: - Swimming Pool, Health Club, Sauna, and Steam Room ... more   less 
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Rose Garden Hotel Apartments - Bur Dubai
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