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“Al Manzil Hotel” 4 of 5 stars
Review of Manzil Downtown Dubai

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Manzil Downtown Dubai
4.0 of 5 Hotel   |   The Old Town, Downtown Dubai | Mohamed Bin Rashid Boulevard, Dubai 114822, United Arab Emirates (Formerly Al Manzil Hotel) (Downtown Dubai)   |  
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Hotel amenities
Special Price
Save AED 100 per night
Ranked #13 of 499 Hotels in Dubai
Dammam, Saudi Arabia
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
46 helpful votes 46 helpful votes
“Al Manzil Hotel”
4 of 5 stars Reviewed August 14, 2013 via mobile

First advantage would be that Al Manzil Hotel is located at a walking distance from Dubai mall and other attractions. While walking during the days in summer times is not the best idea, walking at night is fine.

The Hotel in general is nice. The staff are really friendly. Rooms are clean.

A couple of things that I found a bit annoying are:

1-The rooms are quite small & packed specailly with the bathtub laying there in the center of the room.
2-The rooms are not soundproof, you can hear the outside as if it was inside the room, every knock, every chat. For a light sleeper that woke me up a couple of times during the night.

Last note, their prices are quite high for a four-star hotel.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, August 27, 2013
Dear anoud1

Thanks for your feedback on all the various areas of our offering. Our location is ideal for all interests, and you are spot on with regard to walking around during the summer days - the desert heat isn't kind on day time walking tours.
Our room layout is quite unique and cosy, and was designed with hope of striking a good balance across the varied spacial needs of the guests that stay with us. With regard to the noise, this is certainly something I will look into.

Your feedback is important and I appreciate the time taken to review the hotel.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,422 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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1 review
5 of 5 stars Reviewed August 10, 2013

We have just returned from 4 nights in Dubai & stayed at the Al Manzil. One of the best hotels I have stayed in for service, location & value for money. There were more "fancier" hotels we could have chosen to stay at, but chose Al Manzil on advice from a friend. We were VERY happy with our choice to stay here. A fantastic 4/4.5star hotel. Small downside would be the lighting in the room is very mood lighting, gorgeous really, but when trying to locate something in your case or bag quickly, it can be a tad frustrating. But a very small gripe in comparison. The staff are fantastic very willing to help you. Our bed was turned down twice in one day with chocolates left in the room after each visit. Location is second to none, right in the thick of it with Dubai Mall & Burj Khalifa a 5min walk. There were a mixture of guests, couples & families, all made to feel welcome. I will definitely stay here again & would recommend this hotel to anyone.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, August 27, 2013
Dear scalfe

I appreciate you taking the time to write a review.
It is great to be considered one of the best hotels in your opinion for service and value - two areas we strive to always excel in. Knowing that the hotel was recommended makes it all the more important that you enjoyed your stay - to which I am glad you did.

Our turn down service, and special chocolate delivery does add that special touch to the service, and I will keep that feedback regarding lighting in mind.

Ultimately ensuring you feel welcome and have a memorable experience that would encourage you to return is what we strive for and I am pleased to hear you felt this way.

Kind regards

Stefan Viard
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2013

We stayed 3 nights & found the staff & service to be first class in every respect. We were strongly recommended to stay here by our children who were here earlier in 2012. Centrally located with easy walking access to the amazing Dubai mall and Burj Khalifa. We will definitely stay here again when we return. Ask the concierge to arrange a private car and driver to see the sights - it is a bargain not to be missed.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, August 27, 2013
Dear Pepperboyred

It's fantastic to hear you rate your time with us as first class!

We are certainly glad that the hotel was recommended and you that enjoyed your stay.The location certainly is a huge plus for our guests.
Taking a private car around Dubai is a luxurious and very enjoyable way to see the city. Good choice, and I'm glad that the concierge was able to facilitate your request to your satisfaction.

Kind regards

Stefan Viard
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1 review
4 of 5 stars Reviewed August 3, 2013

We were reccomended this hotel by friends who had previously stayed here, and I would certainly do the same again. The staff were attentive and friendly, the rooms were clean and well presented and the hotel is located directly across from the dubai mall.. Bonus!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, August 27, 2013
Dear LisaNHenderson

Thank you for taking the time to send us your feedback. We are glad to hear that your friends suggested our hotel and even more excited that you were satisfied with their recommendation.

I do hope to welcome you back soon

Kind regards

Stefan
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Perth
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 31, 2013

We were recommended to stay at this hotel by friends who lived in the UAE and it was a great suggestion for a stopover in Dubai. The hotel is close to the Burj Al Kalifa and within walking distance to the Dubai Fountain and Dubai Mall. The reception staff were very welcoming, the concierge staff helpful and the cleaning staff very polite and thorough. The room was spotlessly clean and a reasonable size although personally I didn't like the layout of the room and bathroom. A/C worked well and the free Wifi was an added bonus. The pool area was wonderful - clean and well cared for by attentive staff providing drinks and clean towels. There is also a supermarket in the arcade behind the hotel if you need something - just ask the concierge for directions. It is 1 minute walk away. The breakfast buffet was extensive with fresh fruit, juices, pastries, hot food (although not very hot). We certainly had more than enough to eat. Overall we liked the hotel, if not the room layout, and would certainly be happy to stay here again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, August 2, 2013
Dear LindaH

Its great to hear that your friends recommended our hotel to you. Word of mouth is always the most reliable source of information when it comes to travel.

The hotel location is a major plus for our guests. That, and the remarkable efforts of our staff as it seems you discovered.
Our chefs work very hard at constantly updating our breakfast buffet selection, and improving that overall experience and always appreciate feedback from our guests - I will be sure to check that there are more regular checks on the temperature of the buffet.

I appreciate you taking the time to send us your review and hope to welcome back at the hotel again soon.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 29, 2013

My second visit & I wanted my husband to enjoy the Al Manzil as well so although it is Ramadan we booked a 2 night stopover this time. Its location within walking distance of the Burj Al Khalifa, Dubai Fountain & Mall is perfect. The reception & concierge staff are simply brilliant, nothing is too much trouble. Our 4th floor room overlooked the courtyard & pool area (away from the current works going on across the road) and it was very tastefully furnished and clean. The bed & bedding was extremely comfortable & the A/C worked well, our only slight annoyance was that there were no voile drapes so we had to keep the full length blind mostly down while moving around in the room to give us abit of privacy. Also it was a little noisier than normal into late evening due to the Iftar meal & entertainment going on but nothing too bad. The breakfast buffet was delicious with such a lot of choice, which kept us going throughout the day. All the housekeeping & waiting staff were very attentive. We had our evening meal in the sports grill (Nezeaussi) well worth a visit for all the sports being shown & food. All in all a thoroughly brilliant stay, perhaps next time we'll get a swim as the pool area looked so inviting. Keep up the good work.

Room Tip: All rooms are lovely, overlooking courtyard is lovely position, 4th floor upwards or try asking on a...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, August 2, 2013
Dear GillyM-S

It's great to hear that you stayed with us for a second time.
Ramadan is a very interesting time to be in the city, and it does get quite festive in the evenings.

I am glad that during your stay with us you had the opportunity to try our breakfast, as well as our award winning, Nezesaussi Grill. Outside of Ramadan we have a newly launched Friday brunch at this venue that is hugely popular - hopefully on your next visit you will have the opportunity to this out.

The poolside bar also serves a great variety of drinks and snacks definitely something to have on your list for next time.

Kind regards

Stefan Viard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 22, 2013

This an amazing hotel - close to everything - Burj Khalifa and largest shopping mall. Visiting on business. We utilized the business center as well.Breakfast buffet in the morning was unbelievable and fresh - I did not know what to expect. Even had a pizza place and a market to grab essentials.

Hotel staff bent over backwards to help. I don't know if this attitude is pervasive though out Dubai - but is was refreshing to be treated so well - even as a women travelling on her own. I just wish it were closer so I could enjoy again!

Dubai is like a Shangri la. This hotel is perfect spot to enjoy.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan V, General Manager at Manzil Downtown Dubai, responded to this review, August 2, 2013
Dear PinkyLee

Thanks for sending us your feedback.
The hotel is perfectly located to get around the city and get in a bit of leisure activities even if on a business trip. With all the malls, attractions and the market (souk) next door there is plenty for our guests to keep busy with.

Our staff work very hard and are extremely passionate about their jobs, and I am glad to hear you were on the receiving end of their excellent service efforts.
Dubai is particularly considerate of female travelers and generally the region is well catered to and respectful of women traveling on their own.

Kind regards

Stefan Viard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Manzil Downtown Dubai

Address: The Old Town, Downtown Dubai | Mohamed Bin Rashid Boulevard, Dubai 114822, United Arab Emirates (Formerly Al Manzil Hotel)
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubai
#12 Luxury Hotel in Dubai
#21 Romantic Hotel in Dubai
#35 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Manzil Downtown Dubai 4*
Number of rooms: 197
Official Description (provided by the hotel):
Manzil Downtown Dubai is an upscale boutique hotel managed by Vida Hotels and Resorts with a contemporary Arabesque design offering engaging service based on Arabic hospitality. Centrally located on Mohammed Bin Rashid Boulevard, the gourmet dining district of Downtown Dubai, Manzil is within walking distance of The Dubai Mall and Burj Khalifa. The hotel provides a stylised hub for today's social explorers, energised by being at the heart of things, combined with a unique and efficient meeting space for business guests looking to make an impression. Technology is embraced throughout the hotel to facilitate the efficiency, convenience and opportunities demanded by an active, modern life. ... more   less 
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Also Known As:
Al Manzil Dubai
Al Manzil Hotel Dubai
Hotel Al Manzil

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