We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“AZUR RESTAURANT - MARRIOTT (MARINA)” 5 of 5 stars
Review of Dubai Marriott Harbour Hotel & Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Dubai Marriott Harbour Hotel & Suites to your Saves list
Dubai Marriott Harbour Hotel & Suites
4.0 of 5 Hotel   |   Al Sufouh Road, Dubai Marina | PO Box 66662, Dubai 66662, United Arab Emirates   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points!
Ranked #53 of 486 Hotels in Dubai
Oxford, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
71 helpful votes 71 helpful votes
“AZUR RESTAURANT - MARRIOTT (MARINA)”
5 of 5 stars Reviewed February 22, 2014

If you are staying in the marina i guess you will want to see the sights from the observatory in the Marriot however should you wish to enjoy fine dining then look no further than the AZUR restaurant on the 5th floor (HC). We enjoyed Lobster, Steak and a mixed grill which was of the highest standard and you could watch the food preparation through a glass partition. The staff were efficient, courteous and made us feel welcome from the onset. Thank you for the best meal experience we had to date in Dubai. We will return on our next trip.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

365 reviews from our community

Traveler rating
    212
    116
    29
    5
    3
See reviews for
170
46
19
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Boston
Top Contributor
103 reviews 103 reviews
41 hotel reviews
Reviews in 52 cities Reviews in 52 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed February 20, 2014

Stayed here for work.. very central, near internet city where at the tech companies are is 5 min taxi away. The fitness center is solid with an excellent spa and relaxation room. The observatory restaurant is a must see but go for drinks and the view not the food. The staff at this place is incredible.. every single individual went out of their way to ask how you are doing and if they could help. Breakfast was extensive.. anything you could imagine is there.. most important was the view. Incredible to wake up to the palm island every morning on a beautiful day. My only critic was the lifts were too few and you had to wait longer than normal to get anywhere... on the 52 floors.. not much they could do about that now. Maybe convert one of the two service lifts for the guests. Other than that this place is close to everything and a wonderful place to stay.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karlsruhe, Germany
Top Contributor
136 reviews 136 reviews
63 hotel reviews
Reviews in 33 cities Reviews in 33 cities
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed February 18, 2014

Location
The Dubai Marriott Harbour Hotel & Suites is located in the triangle of Dubai Marina, Jumeirah Beach Residence (JBR) and Mina Seyahi. Numerous restaurants, supermarkets and other shops are situated within walking distance around the Marina and the JBR Walk.

Hotel Classification
The Marriott Harbour is classified as 4**** hotel. However, I had many stays in 5-star-hotel with less service and in particular smaller rooms. Without a doubt this is one ofe the better 4-star hotels on the planet.

Rooms
I was given a 2-bedroom suite that was spacious enough to accommodate a family with up to 3 children or two couples. The suite consisted of living room with seating area plus dining table, a fully equipped kitchen with oven, 5 cooking places, dish washer, coffee maker, large refrigerator and more. Also there were 3 (!) bathrooms, one of them with walk-in shower. The bathrooms were not exactly big and beautiful, but good enough given the hotel standard. Furthermore there were 2 bedrooms, one ironing room and a small room for the machine to wash clothes.
Cleanliness was perfect as well the noise insulation from outside or other hotel rooms.

Service
Checkin and Checkout were done efficiently. Staff in the hotel was friendly without any exception. Twice I had to call the housekeeping service to ask if there was a daily housekeeping service because when I returned to the hotel by 4 pm the cleaning still was not done. These incidents did not match the positive overall impression. Room dining service was quick and the african waiter presented the food in a noble butler-like manner.

Other hotel facilities
Gym, spa and sauna were well equipped and clean. There is also a swimming pool outside. However, given the size of the hotel, its size is microscopic.
One of the 'Must Visits' of the hotel is the 'Observatory' bar and restaurant on the 52nd floor. It offers one of the best panoramic views to Marina, Palm Jumeirah and the neighborhood. Fantastic!

Conclusion
Whoever looks for truely spacious apartments for reasonable prices in the area of Dubai Marina may want to take a closer look to the Marriott Harbour. I would not hesitate to go there again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
1 of 5 stars Reviewed February 11, 2014

Note, i have stayed at this Hotel many times so this is not a first time review but a review overtime. I am also a mariott platinum member. so i stay at a lot of Marriott hotels. Be carefull with this Hotel. Make sure you understand the terms and conditions up front because they may change them after you have checked in. The hotel is in a very nice location in dubai so I can't complain about this but after staying there so many times i realize that what i asked for is not what i get. I would ask to see the room before you complete check-in. Poor front desk staff and the management lacks Marriott experience. They do make you feel like a platinum member. you are a number.

Room Tip: verify your room before check-in
See more room tips
  • Stayed December 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatDhax, General Manager at Dubai Marriott Harbour Hotel & Suites, responded to this review, February 12, 2014
Dbailey3


Greetings from the Dubai Marriott Harbour Hotel & Suites!

Thank you for choosing to stay with us and it has been our pleasure to have you stay at the Dubai Marriott Harbour Hotel & Suites.

We are in receipt of your feedback and are extremely embarrassed with our inability to meet your expectation leave alone exceed them. I have shared your comment with our Front Office Team and I assure you that improvements are being made.

We truly value the loyalty of our Marriott Elite Members and would strive to deliver the best service to them always. It is my humble and sincere request to you to treat this experience as an aberration to our normal standards and give us another opportunity to make amends.

We look forward to welcoming you back.


Yours sincerely,



Rajat Chatterjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
1 review
3 of 5 stars Reviewed February 5, 2014

Pros: the hotel is clearly in a very good location at the dubai harbour, very warm reception at the hotel, the rooms are spacious and had all the facilities we needed for a family of 2 ( we took a 2 bedroom suite)

Special mention of a good guy called Zakaria at the pool who was very friendly and made our stay interesting.

cons: Decor and furnishing could do with some modern touch, i think this will improve the overall impression.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian A, Manager at Dubai Marriott Harbour Hotel & Suites, responded to this review, February 6, 2014
Greetings from the Dubai Marriott Harbour Hotel & Suites!

Thank you for choosing to stay with us and it has been our pleasure to have you stay at the Dubai Marriott Harbour Hotel & Suites.

Thank you for your feedback. It is feedback from guests like you that help us improve our service standards and has made Marriott what it is today.

We have note your comment that the décor and furnishing could do with some modern We have a soft renovation planned for our guest rooms in the next couple of years and we will keep your feedback in mind and try and address this issue.

We do appreciate your generous comments about the level of service exhibited by our Associates. It is always most gratifying when our guests recognize the efforts that our Associates put into guest service and we have shared your comments with all our Associates especially Zakaria! I am sure he has enjoyed receiving the feedback and is extremely proud at his achievement of being able to exceed your expectations.

We look forward to welcoming you back.


Yours sincerely,

Christian Aoun
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
105 reviews 105 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 28, 2014

+Great location right by the Marina
+Friendly staff. Very courteous housekeeping
+Very clean
-No real Marriot Status Recognition, no club level
-Pathetic room service. Pizza delivered from a local eatery, that too in their box!
-Rooms need an upgrade
-Very poor concierge

Room Tip: Choose the harbor facing rooms, worth the extra $$
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatDhax, General Manager at Dubai Marriott Harbour Hotel & Suites, responded to this review, January 30, 2014
Greetings from the Dubai Marriott Harbour Hotel & Suites!

Thank you for choosing to stay with us and it has been our pleasure to have you stay at the Dubai Marriott Harbour Hotel & Suites.

Thank you for your feedback. It is feedback from guests like you that help us improve our service standards and has made Marriott what it is today.

We have noted your comments that the pizza was delivered from a local eatery, rooms needs upgrade and concierge is poor and we apologize for the inconvenience caused due to this. Whilst we aim to ensure that our services are error free, there is obviously still room for improvement.

The pizza from the room service was made in the hotel, though it is served in the box as per our present delivery standard. However, we are in the process of changing this and the new standard will be implemented by the end of next month.

We have a face lift planned for our guest rooms in the next couple of years.

I have shared your comments on the concierge service with our Front Office team and they are embarrassed with your feedback and are working to make improvements.

Thank you once again for your valuable feedback and we look forward to welcoming you once again to the Dubai Marriott Harbour Hotel & Suites.


Yours sincerely,

Rajat Chatterjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2014

The staff were excellent, helpful and very friendly. Nothing was a problem. The location of the hotel was perfect right on the marina with everything within easy walking distance.

The general attitude of member of staff of the hotel during my stay

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Dubai Marriott Harbour Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dubai Marriott Harbour Hotel & Suites

Address: Al Sufouh Road, Dubai Marina | PO Box 66662, Dubai 66662, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Family Hotel in Dubai
#36 Spa Hotel in Dubai
#49 Luxury Hotel in Dubai
#81 Romantic Hotel in Dubai
#99 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dubai Marriott Harbour Hotel & Suites 4*
Number of rooms: 232
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Priceline, Cheap Tickets, Agoda, Despegar.com, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Dubai Marriott Harbour Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Marriott Harbour Hotel And Suites
Dubai Marriott Harbour Hotel Dubai
The Harbour Hotel Residence
Emirates Marina Hotel

Owners: What's your side of the story?

If you own or manage Dubai Marriott Harbour Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.