We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good CHoice” 4 of 5 stars
Review of Majestic Hotel

Save Saved
You added Majestic Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Majestic Hotel
4.0 of 5 Hotel   |   Mankhool Rd | Bur Dubai, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #113 of 474 hotels in Dubai
Muscat, Oman
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good CHoice”
4 of 5 stars Reviewed November 10, 2012

we stayed in this hotel from 28th Nov for 3 days .
the rooms are clean and spacious, the service is good . and sure good value of money .
the location is very good , 7 minutes drive to Dubai Mall .
one problem we face is the left as they have only 2 lefts for the whole hotel and we have to wait sometime 5 to 10 minutes to get it , apart from this , we enjoyed the stay .
one issue we had as the reception girl didn't hand the passports back when we checked out and we had to come back from a long distance to collect them , when I spoke to the duty Manager about it , he said he will take action and keep me updated but till now I didn't hear from them

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic_Hotel_Tower, Manager at Majestic Hotel, responded to this review, December 27, 2012
Thank you for your review of Majestic Hotel Tower. We are thrilled that overall you had an enjoyable stay and enjoyed our convenient location, our service and spacious rooms. We strive to provide our guests the highest level of service at all times. We deeply regret to note that we inconvenienced you but rest assured Management has taken action after taking your comments into serious consideration. We look forward to having you as our guest again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

581 people have reviewed this hotel

Traveler rating
    189
    271
    85
    26
    10
See reviews for
99
180
56
91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Fujairah
1 review
3 of 5 stars Reviewed November 9, 2012

As usual they have blocked around Aed.500 from my credit card on arrival. At the time of check out they could not release it. We left the hotel based on the confirmation that the duty manager will clear the blocked amount of Aed.500 and keep me updated. Till now i did not receive any update from them. Inorder to settle the restaurant bill they have used to my credit card again to clear their bill.

Only one way lift service on the Kantos bar floor. To get into that floor we can use the lift but to get out of the floor we have to use the stairs which is not advisable after having few drinks.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic_Hotel_Tower, Manager at Majestic Hotel, responded to this review, December 27, 2012
Thank you for taking the time to review our hotel. We would like to assure you that we have taken your comments into careful consideration and are taking action to improve our service. We regret any inconvenience you experienced during your stay and it is very important to us that our guests have the best possible hospitality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 8, 2012

I stayed for 7 nights at Majestic Hotel with my wife and son. The hotel is nice and clean with excellent customer service.

Staff:

The best part of the this hotel. Starting from Sara the Egyptian lady at the reception to the rest of the team. Also the staff at the front door are extremely helpful always very helpful with your luggage and helping you get a taxi which are usually immediately available.

Room:

We had the 2nd type, not sure the name which is a bit bigger with a living area and a Jacuzzi. It isn't actually a jacuzzi its just a nice bath tub. Room is really nice with a good view, but take a room on a higher floor to benefit from the skyline view.

Dinning:

We have ordered a few time in room dining for a late dinner and it was really nice at good prices.

Shuttle Service:

They have a nice free shuttle service that has a specific destination each day, we used it once to visit the beach.

Location:

15 min by taxi to Dubai Mall, but on a thursday or friday night can take upto 45 min. Nearest Metro station is Fahid station but this will not take you to most place you need and need to swap trains in the middle, so if you are going to use the tube take a taxi to Khalid bin walid station and then take the tube from their. The underground is a good option when you decide to visit Emirates mall as a taxi costs 50-60 Dhs so if your on a budget you can save 120 DHS.

A Large supermarket is 10 min walk and on the opposite to the supermarket you would find the major fast food chains.


Negative Points:

When I checked in they asked for 1400 Dhs deposit and will be refunded on leaving, I said this it not a usual procedure in hotels and should that I don't like the idea, so they reduced it to 800 but I still think its not acceptable, I got my card refunded when leaving hotel.

Overall a nice place to stay, very clean and good value for money.

Room Tip: Go for a high floor to benefit from the view.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 7, 2012

Stayed at Majestic Hotel for 5 days, not amazing location wise but good value for money. I would not stay here again due to the style of the rooms, not very stylish but as mentioned before good value for money. Fantastic staff though, absolutely amazing staff. For a luxury trip to Dubai this is not where you should stay, should not stay here if you want to spend time relaxing by the pool. The pool areas is not a luxury pool area, its ok but not fantastic.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apeldoorn, Nederland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 7, 2012

We booked the hotel from 26 dec. 2011 till 7 jan. 2012, The busiest period of the year. Even though it was busy we had a great time at the hotel. Very friendly and English speaking staff. Great service and hospitality. The only thing we were a little bit disappointed about was that the pool was all day long in the shadow. The old years eve buffet was great, Good quality food. Less great was that the hotel crew chooses places for you to sit, they put us next to a couple from Russia and Azerbaijan who couldn't speak English at all. Overall a great hotel to spend your Holiday! Looking forward to our next holiday there.

Room Tip: A room at the right side of the hotel is recommended for a wonderful view over the City skyline.
See more room tips
  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lux
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 6, 2012

Let me start with the negative aspects for this hotel.
I was slightly disappointed upon arrival. As we arrived a few hours early I though the additional dayroom charge was quite high. The reception was constantly busy and staff could have been friendlier. For any tourist information we were sent to the Business centre on the first floor. There is hardly any sun in the pool area in the afternoon due to one building that is covering for the sun.
My most annoying experience was however the 2 lifts. During the day and evening the wait is OK, however during "breakfast time/morning rush" the wait is so long. We lost quite a bit of time waiting for the elevator in the morning, which was annoying.

Positive: The positive aspects are more than the negative.
We had booked an airport shuttle (AED 50) but managed to change our flight and arrived earlier than planned. When we called the hotel, this was not a problem and we waited for only about 5 minutes, so that was quite impressive and speedy.
Modern rooms, very nice bathroom too. 2 bottles of water offered everyday.
We ordered room service 2 evenings and the food was good and price reasonable. Also the food in Barrels bar was fine.
Good choise at the breakfast buffet.
The pool area is nice and as mentioned by others a life guard on duty that also brings towels and tidy up.
The situation of the hotel is good in Bur Dubai. The supermarket (Spinney's) is on the same side as the hotel so no need to cross the busy road (they don't have post cards...). There is a small shopping centre a little bit further down with a food court McDonalds, KFC, Pizza hut and so but I suggest you walk down and take the pedestrian bridge to avoid crossing the main road.
As we were 4 we took a taxi to most places and that was not expensive, all taxis start at AED 3, so compared to Europe it is very cheap.
The hotel also has a shuttle bus that takes you to different places every day leaving at 10:00 and pick-up again at 14:00.
All in all a nice stay and good value for money, I will probably recommend this hotel and might use it again if staying in Bur Dubai.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 6, 2012

Had checked in a deluxe room on 23rd floor.. Rooms are nicely done up and quite spacious.. Beds are the best part.. i must say that they are really cosy and are one of the best i have experienced so far.. Lovely location.. staff are very friendly .. they accepted our late checkout request easily

Room Tip: Take the road facing rooms above 20 floor.. they have great views
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Majestic Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Majestic Hotel

Address: Mankhool Rd | Bur Dubai, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#41 Best Value Hotel in Dubai
#72 Family Hotel in Dubai
#100 Luxury Hotel in Dubai
#106 Romantic Hotel in Dubai
#113 Top resorts Hotel in Dubai
#114 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Majestic Hotel 4*
Official Description (provided by the hotel):
"A tower ideally located downtown offering a variety of restaurants & bars." Ideally located in downtown Dubai, this tower features skyline views over 28 floors. Its proximity to key business and leisure destinations in the city makes it an ideal base for all travelers, be it business or leisure. The impressive Sheikh Zayed Road, lined with some of the most beautiful and architectural awe-inspiring skyscrapers in the world, is a short drive from the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, HotelTravel.com, Asiatravel.com Holdings, Agoda, Splendia, Tingo, Priceline, TripOnline SA, getaroom.com, BookingOdigeoWL, Despegar.com, Otel and Venere so you can book your Majestic Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Majestic Hotel Dubai

Owners: What's your side of the story?

If you own or manage Majestic Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.