We booked two rooms for a short stay between our flights from Dublin to Dubai and Dubai to Sydney. We were met by Judma as we came off the shuttle bus. I think it is essential that the hotel provide this service as like other passenger comments, I think we would have had a lot of trouble finding the hotel on our own. I told Judma that I had accidentally left a suit bag on the plane. From that point on Judma went out of his way to find my bag for me before I left Dubai. He also noticed that our room and the room we had booked for our two children were nowhere near each other. While he was escorting us to the hotel he called reception and arranged for our children to be moved to a room close to us. He also managed to track down my bag for me and arrange for me to pick it up before I boarded my flight for Sydney. He was amazing!
Although we only spent a short time in our room (6 hours) it was very comfortable, the bed was huge and comfortable to sleep in. The shower and bathroom were also a good size. There was fresh fruit complimentary in the room which was a nice touch. Our room was very quiet however, our daughter who was a couple of rooms away from us could hear the airport announcements until they stopped about 3 am and started again about 7am and this disturbed her sleep. We couldn't hear it so maybe there was a speaker very close to where her room was. I must say it did feel quite expensive at $250.00 AUD per room I think because we were only in them for six hours. However, in fairness to the hotel we could have stayed in the room for up to 24 hours for that price if we had the time and used all the facilities and then it would have felt like better value to us.
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