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“an Italian island in Dubai ....” 4 of 5 stars
Review of Merletto

Merletto
Marriott Hotel Al Jaddaf, Dubai | Oud Metha Road, Al Jaddaf Area, Dubai 122273, United Arab Emirates
+971 4 317 7700
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Ranked #268 of 5,610 Restaurants in Dubai
Price range: $14 - $27
Cuisines: Italian
Description: Indulge in our menu of modern and traditional cuisine at our Dubai Italian restaurant. Taste Venetian classics presented in a fresh and modern way. Start with a specialty spritz cocktail or a chilled glass of bubbly at the bar.
Restaurant details
Description: Indulge in our menu of modern and traditional cuisine at our Dubai Italian restaurant. Taste Venetian classics presented in a fresh and modern way. Start with a specialty spritz cocktail or a chilled glass of bubbly at the bar.
Miami, Florida
Senior Contributor
28 reviews 28 reviews
19 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“an Italian island in Dubai ....”
4 of 5 stars Reviewed May 29, 2014

Merletto was a suprise for me , i was guest in Marriott al Jeddaf where merletto is located, and during a promo of the Italian chef of Merletto Restaurant and i feel immediately the good flavors of Italy.
the food is original from Italy a beautiful choice of fresh foods and handmade pasta ! amazing,
Italian wine and not only are in "Cantina " , smart choice to try a glass of wine if you are alone .
Price are good thinking to quality of fresh food imported daily from Italy
service perfect and warm welcome. The chef is always take care of customers this is really appreciated.
if you are in Dubai don't loose this place for dinner.

  • Visited May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai Marriott A, Robert C, Director of Food and Beverage at Merletto, responded to this review, August 6, 2014
Dear Steve 1one,

Thank you very much for dining at Merletto and sharing your comments on Trip advisor. It is great to see that you enjoyed your visit; Chef Antonio will be delighted to hear that you enjoyed the array of fresh foods and in particular his handmade pasta.

Best regards,

Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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24 reviews from our community

Visitor rating
    15
    6
    2
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Top Contributor
50 reviews 50 reviews
35 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Worth the trip”
4 of 5 stars Reviewed May 27, 2014

An impressive dining room with food and service to match!
Our waiter Ivan was great and very knowledgable about the cuisine on offer. The veal chop was truly excellent and massive, the filet steak was also super.
The usual scandalous and unnecessary charging for water, but it's the same everywhere I suppose? There was also a prevailing feeling of being up-sold on everything.
A good selection of quality, reasonably priced Italian wine by the glass was nice to see.
In all a lovely meal in superb surroundings. I hope people will make the effort to visit as Merletto is housed within the rather isolated Marriott Al Jaddaf hotel. We were staying at the hotel so no effort involved, we would gladly dine there again. Entertainer voucher made a welcome dent to the bill!

  • Visited May 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai Marriott A, Robert C, Director of Food and Beverage at Merletto, responded to this review, August 6, 2014
Dear Twatsons1,

Thank you for taking the time to share your feedback in regard to your recent visit to Mereltto.
It is good to hear that you have enjoyed your visit and we appreciate the recognition of the service provided by to you by the team, especially Ivan.
Thank you once again

Best Regards

Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
7 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“A lovely meal...”
5 of 5 stars Reviewed May 6, 2014 via mobile

Popped in for a meal with the family last weekend - pleased to be offered gluten free pasta! A first in a 'nice' restaurant!!
Beautiful decor, fabulous service and delicious food... Perfect family meal out.

  • Visited May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai Marriott A, Robert C, Director of Food and Beverage at Merletto, responded to this review, August 6, 2014
Dear Mum32Boys,

Thank you for taking the time to write about your experience in Merletto. We are delighted that we exceeded your expectations at that we could provide gluten free pasta for your meal.

We look forward to seeing you again in Merletto.

Robert,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Senior Contributor
37 reviews 37 reviews
26 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Good Food, Good Decoration but service needs improvement”
3 of 5 stars Reviewed May 3, 2014

i was there with my husband a some friends, the first impression of the restaurant was very good, nice fancy decoration with vibrant colors..
the hostess was very attentive and let us choose the table that we wanted.
i don't know why i had the impression that the food was not going to be very good and exiting while i was reading the menu. it kind of looked old fashion for the kind of decoration and ambiance that the restaurant had... but the food was very well presented.
We had, Vitello Tonnato - was ok, Burrata Cheese - it was very good and tasty, Parma Ham with Burrataa cheese- was very good. for main Course we had Spaghetti Carbonara - the pasta was raw and the portion was really small, but the sauce had good taste, Spinach and Ricotta Ravioli - they were delicious and a good portion, Fusilli Arrabiatta, its had very good taste and the portion was huge. Tiramisu - is very tasty and its good for 2 people. they were attentive when we requested a fruit platter and a cheese platter that were not on the menu

thats why i have very mix reviews about this restaurant. the consistency in portions was not good, some portion were huge and some where really small.

as well the service, our waitress was not answering our questions properly, as if she was not understanding what we where asking. as the restaurant was empty, they had extra time to come and check on our table, 2 waiters and the manager, several time, i really like the staff to check your table once in a while, but i think it was just to much.

they have a beautiful open kitchen, and because they were not busy, i saw one of the chefs leaning on a wall crossed armed talking to a manager inside the kitchen, for like 10 minutes, looking not busy at all, and it was not a nice thing to see...

as well, when i went to the toilet, i notices that it was very bad kept, there was not hand towels, the counter was dirty and in one of the stalls there was a toilet brush and a spray bottle still on the floor with no sign of a housekeeping person.

overall it was ok, i think i would go back sometime...

  • Visited May 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai Marriott A, Robert C, Director of Food and Beverage at Merletto, responded to this review, August 6, 2014
Dear FB1320,

Thank you for taking the time to write a review of Merletto. We aim to provide the highest standards of service throughout our restaurants and hotels, and are continuously striving to exceed the expectations of our valued guests. I was delighted to hear that you enjoyed our food and especially the Burrata.
I was disappointed to hear about your experience regarding the service, and have passed on your feedback to the Merletto team for improvement.

I do hope that you visit Merletto again.

Warm regards,

Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
“Authentic Venetian food”
5 of 5 stars Reviewed April 28, 2014

Great food and service!Try baccala' mantecato: real North Eastern italian speciality made by an Italian chef coming from that part of Italy.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai Marriott A, Robert C, Director of Food and Beverage at Merletto, responded to this review, August 6, 2014
Dear Ddith,

I am glad to hear that you enjoyed your recent visit to Merletto and you liked our food and service, the team was delighted when I passed on your comments.
Chef Antonio and his team produce authentic North Eastern Italian specialties and I hope you can come back and try again.

Regards,

Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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