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“Excellent hotel with well trained staff to make your stay exceptional.” 5 of 5 stars
Review of Flora Grand Hotel

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Flora Grand Hotel
4.0 of 5 Hotel   |   Al Rigga Rd. | Deira, Dubai 120328, United Arab Emirates   |  
Hotel amenities
Ranked #69 of 486 Hotels in Dubai
Al Khobar, Saudi Arabia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Excellent hotel with well trained staff to make your stay exceptional.”
5 of 5 stars Reviewed April 19, 2014 via mobile

Me & my family loved staying in this hotel. If we visit Dubai again, it would be our preferred hotel.
I would like to highlight one area for further improvements. You need to add a few Indian dishes in breakfast menu.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this review, April 20, 2014
Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are very happy to know that your stay with us was memorable. We are glad the facilities & services delivered by the team members matched upto your expectation. Your suggestion on increasing the variety of the breakfast buffet by adding Indian dishes is being worked upon.

We look forward to welcome you back at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,413 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Canvey Island, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 19, 2014

We stopped here for 3 nights on our way back form Oman. It is a nice friendly hotel. The staff I can not fault. They were helpful, friendly, liked a joke and nothing was to much trouble. When we got into our room our kettle was not working we phoned the desk and a new one arrived in 5 minutes. Always remember if you don't tell them then they don't know. The room was fine. It was clean with all the things you need provided. There was free Wi-Fi a safe and the air con was very good. We wanted to go to the Dubia Mall we asked the staff to get us a taxi they said no don't do that get the Metro it's cheaper and quicker. They were right. There was a Russian tour guide at a desk in the lobby where you can book all sorts of things. She was very helpful we went Dune Bashing I would Recommend it. All in all I would go back if I am there again. Just one thing to note. There is no alcohol in this hotel. It did not bother us we were hooked on the Lemon and Mint drink.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this review, April 20, 2014
Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are delighted to know that you had a great stay with us. We are glad the location, facilities & services exceeded your expectation. Your kind appreciation for the team members has been duly communicated.

We look forwrad to welcome you back at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
Top Contributor
171 reviews 171 reviews
48 hotel reviews
Reviews in 45 cities Reviews in 45 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 18, 2014

This is a nice hotel just off the Busy Rigga street and close to the metro station which makes it a good lactation. I drove so the car was parked by the valet which is also a good thing as you don't have to look for a parking. The staff were nice and helpful. The rooms are small but for a night stay they were ok. No sound proofing so we heard the baby crying next door and the noise from the street bellow. So request higher floors to avoid street noise. The Internet was not consistent so it was on and off. They have the free setting and chargeable one which is suppose to be faster. So be careful what you choose. The coffee shop which is open 24 hours is very good. I had an issue with house keeping as they were suppose to desperate the beds in my room because I requested twin beds not a queen. By the time I arrived to my room at 10.30 pm this was not done. I had to contact the reception and literal force them to bring house keeping to do the beds which was done while I am in the room. Small matter but not cool when you are tired and had a long day. In general it is a nice hotel and I may stay there again

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this review, April 20, 2014
Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are very happy to know that your stay with us was warm & comfortable. We are glad the location & services matched upto your expectation. The concerns on noise & housekeeping have been taken up with the concerned areas for improvement.

We look forward to welcome you back at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 18, 2014

All the staff were very friendly and attentive.

Stayed on overnight to break up the long haul from Australia to the USA. The Hotel proved the right place to stop: close to the airport, picked up and dropped off by the Hotel driver and reasonable priced lunch. Room was comfortable and I enjoyed a 1 hour massage which helped me refresh from the first 14 hour flight.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this review, April 20, 2014
Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are very happy to know that your short stay with us was comfortable. We are glad the location, Spa & services delivered by the team members matched upto your expectation.

We look forward to welcome you back at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 16, 2014

The hotel is new and most of the stuff were so caring and kind.
At check in, they have informed us that we have to pay a big amount of money for WiFi which was completely unacceptable for us...
The room was very small. I do not know how authorities have approved it as a 4star hotel room. The bathroom was big and we enjoyed it !
The food had good quality but not a special taste. Even my wife have found a very small sand in her dessert and passed it to one of the waiters but, no one followed up the issue, after that...
On the other side, we had to pay for water in lunch and dinner which was so strange for us. You can accept this for any soft drink or other beverage but for a glass of water, it was not good at all !
There 2 small lifts so, you have to wait each morning for 5-10 mins to get to the lobby for the breakfast.
At the end, of the stuff were not so kind and friendly, the hotel could not get more than 2 points from me !

Room Tip: Ask for the biggest available rooms
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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this review, April 17, 2014
Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are disappointed to know that your stay with us was average and we apologise for the inconvenience caused due to the concerns mentioned. All our room sizes are above the standard required by the Tourism requirements in Dubai for a 4 star. Wifi is chargeable in most of the Hotels in Dubai. We serve complimentary water in our rooms and the water served in restaurants are chargeable like every where else. My apologies for the sand particle found in the dessert which has been taken up with the Chef strongly so that the same does not happen to future guests.

Warm Regards,

Satish Nambiar

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2014 via mobile

Found the customer services very friendly and there response time was immediate what you would expect from high end hotels , I'm very fussy when it comes to food specifically when it comes to Asian food and a deserved thanks to The Chef for the Dishes that I ordered and not to forget the lovely a picky chutney if your into that - do try it forgot the name . Location was ideal - plenty of local resturants to fast foods in 2 mini ye walking distance such as Burger King, Hardee's, KFC and many more . Parking in the basement was perfect no lack of space and fully secured - hired a car and loved driving this around Dubai - family enjoyed all aspect of the stay . Thanks to the hotel for the free upgrade and a discount for the room service we had. Keep it up Grand Floria .

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this review, April 16, 2014
Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are very happy to know that you had a great stay with us. We are glad the location, Food & services delivered by the team members have matched upto your expectation. Your kind appreciation for the team members particularly the Chef & his kitchen team have been duly communicated.

We look forward to welcome you back at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rossendale, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 14, 2014

We stayed at this hotel from 7th - 12th April 2014 and found it excellent value for money. Our room (an executive suite) was spotless, as was the bathroom and the friendliness and helpfulness of the staff was second to none.
We ate breakfast in the restaurant each morning and found there to be plenty of choice and on three evenings we enjoyed the buffet dinner. Again, plenty of choice and excellent value for money.
The location was fine for us and we made use of the Metro (the nearest station being only 300 m away) each day. In fact, it was so convenient that we travelled back to the airport (just 3 stops away) to start our return journey.
We would definitely recommend this hotel.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFGH, General Manager at Flora Grand Hotel, responded to this review, April 15, 2014
Dear Guest,

Thank you for the feedback on your stay at the Flora Grand Hotel !

We are delighted to know that your stay with us was memorable. We are glad the location ,buffets ,services & value exceeded your expectation. Your kind appreciation for the team members have been duly communicated.

We look forward to welcome you back at the Flora Grand Hotel !

Warm Regards,

Satish Nambiar

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flora Grand Hotel

Address: Al Rigga Rd. | Deira, Dubai 120328, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Best Value Hotel in Dubai
#43 Spa Hotel in Dubai
#56 Family Hotel in Dubai
#58 Business Hotel in Dubai
#63 Luxury Hotel in Dubai
#66 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Flora Grand Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Flora Grand Hotel Dubai is a four star deluxe hotel conveniently located in the heart of Dubai's thriving commercial and leisure district, just 10 minutes from Dubai International Airport and on the famous Al Rigga Street - the most exciting part of town all year round. The hotel offers 200 rooms to choose from, including Superior, Executive, Deluxe, Connecting Rooms and Suites for uncompromising indulgence. Indulge your mind and body at the Health and Leisure facilities at the Flora Grand Hotel Dubai.The facilities includes Free Hi Speed Wifi Internet fro all inhouse guests,Gym and Health Club, Serenity Spa, Outdoor Swimming Pool and Gym. The Monsoon is the hotels all day dining restaurant serving a wide range of international cuisine. You can also enjoy a delightful selection of cookies, fresh pastries, juices and coffee at Al Nakheel coffee shop. Our privileged location in Deira Dubai combined with the highest levels of hospitality and comfort makes the Flora Grand Hotel your best choice in Dubai. Rooms: 200 ... more   less 
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Also Known As:
Flora Grand Hotel Dubai
Hotel Flora Grand
Flora Grand Dubai

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